Very responsive and kind... we were able to resolve our issue quickly. Wonderful, neighborly…read moreservice.

Great company. Did right by me at the Pizza Hut in Carolina Forest. Their technician was extremely…read morekind and so was the owner. God bless!

Life saver. Out of town own vacation, when my key fob was broken. Thank you very much. Excellent…read moreservice.

Well live and learn as the old saying goes. I have a Gazelle 1929 Mercedes Replica. I honesty…read morecalled 14 locksmiths and no one could help me with my serious problem! I lost the one and only key to it and haven't been able to drive it. He came out and within 30 minutes he was blowing the horn and shzammmmm, he started my car!!! It, in all honestly, was like magic. Great person and very reasonable for sure! A smart and knowledgeable gentleman! Thanks Cliff...

To start, they charge exorbitant amount in service charges and labor. I had my schlange lock fail…read moreat my condo. I called out for a service call to open the lock since I'm not in the area of my condo. I had guests I was renting too. They arrived, first thing is tech could hardly speak English. Said he couldn't pick the lock. Had to drill. Took him 15 min. Since my lock was destroyed, I needed another lock. He had no inventory at all. Has to go to Home Depot which is 10 min away. Little did I know that I'm being charged by the hour. The tech needed help from another tech because he was had no clue. They were there for two hours??? I've been to this store many times. It doesn't take multiple hours to get the lock I wanted. In fact, I texted the one to them so really it was a no brainer. They finally came back, installed the lock. Took them 30+ min. So here is the good part. They charged me almost 400 dollars for service call,labor in taking off the lock. It took him like 15min. Total bill was over 800.00 with the new lock etc. when I disputed these labor and service charges, they explained their business is closed and tech carried no inventory. It was 4pm. So I had to pay labor for them to spend 2+ hours in Home Depot. My guess they were having tacos somewhere. This company is a major rip-off. Stay away.

We had a boot attached to our golf cart in a beach parking lot in North Myrtle Beach. When the key…read morewas inserted into the boot to take it off after an afternoon at the beach, the key broke in half, leaving part of it in the lock. I called three locksmiths to have help with removing the boot. One returned my call, saying they could not come; the second one said that someone would call but did not. The third was My Locksmith Pro, and they were excellent. Someone called me back in less than five minutes and said he was on a job but would be there right after he finished. When "D" arrived, he was quick efficient, and thorough. He immediately got to work and was finished in less than 15 minutes. We could not have had better service.

I always used Anderson Locks. But after this am. I will no longer use them. I had 2 remotes done…read morefor my truck. They had blank keys. They charged 6 dollars a piece and no guarantee, which I was OK with. While he was cutting the key, I asked him a question. Well if you had the blanks how much would it be and told me it was $4.25 cut.That doesn't sit well with me, because you could charge 4.25 and make 100 percent more then you would using your blank. No need to screw your locals over. So for the $4 over charge. You lost long time customer. Times are tuff I get but that's just not right in my eyes.

Sales girls that think they are better than everyone else.. my first trip there was I wanted a…read morewallflower plug in an it was in stock in the back an the girl said they couldn't sale it yet. My opinion get a whole new crew.. I can't wait to get back home to my store..

Jeff, the owner of East Coast Lock & Key, delivers an incredible service from start to finish…read more Professional, responsive, and clearly knows his craft inside and out. Pricing was more than reasonable, especially for the level of service provided. This was honestly beyond a five-star experience. Proud to support a business serving the Grand Strand and beyond. If you need a locksmith, don't overthink it--call Jeff.

Jeff, the owner of East Coast Lock and Key went above and beyond the call of duty to cut and…read moreprogram a second key for my newly purchased used 2015 Mazda CX-9. He is professional, comes to you, wherever you are, courteous, down to earth, will not charge you if the key doesn't work and get this ...half the price of the dealership. I am keeping his business card, because anytime I have a problem with a lock, I am calling Jeff.

Do NOT call these people. Called dispatch and had someone sent out. The locksmith called…read moreimmediately and said 10-15 mins. I'm very tight budgeted so I asked dispatch how much, he said about $100. Locksmith gets to me 45+ mins later. He says it will be $180 and that's his CHEAP price!! I refused to let him help me and tried sending him away. He asked me what I could pay and I said around $100. He said fine, and asked me to send it to his personal cashapp which was odd.

A month ago Patrick Allen programmed a key fob for my son's car. Paid him $125 and he said if we…read morehad any problems, give him a call, and he would come back out. After 3 days, the key fob stopped working . After not returning my texts and phone calls for over three weeks, he came back out yesterday, 10/11/25. As soon as Mr. Allen got out of his van, he said there was absolutely nothing he could do. When I asked him about backing up his word and his work, he became irrate, and yelled, " You're a f_ _ _ _ _ _ idiot!" My teenage son was present as well as some neighbor children at the end of my driveway to hear this outburst of profanity. Patrick Allen's behavior, potty mouth language, and unprofessionalism is totally unacceptable. Would give him a zero if I could. Will never do business with this man again. In the process of reporting Patrick Allen to the BBB.

Helpful, friendly, did what I hired them to do. There was a jacked up codepad thing on the door…read morefrom the previous owners, which the serviceman was able to reset and fix for me, and he also installed new locks quickly and easily. My only complaint is that he didn't have a lot of hardware in his truck, because I wanted to German Shepherd-proof the doors (my dog is an escape artist) and he wasn't able to help with that. Overall, would recommend, though.

They were communicative , very quick to arrive and ready to assist me with my broken lock. My lock…read morewas getting caught up in the door Jam. They quickly diagnosed the problem and fixed the issue right away. They were responsive, helpful, knowledgeable and most importantly HONEST . I highly recommend them. 5 Stars.

I went to let my dog out and the door somehow locked behind me in the middle of the night. I was…read moreworried and using my neighbor's phone to call locksmith after locksmith. Many on google said they were closed, many were reportedly open but didn't answer, and the ones who did answer refused to drive from Myrtle Beach to Conway. Then I called Perry. He asked for my address and arrived at my house within 25 minutes... no muss/ no fuss! He tried to unlock my lock for about an hour. I was super afraid he would give up and leave but he didn't. He kept trying until he got me inside. Turns out the only reason the lock took so long is due to failsafes in the lock's design to keep it from being picked. I asked him to drill off the lock and even when it broke a drill bit, he kept going. That's why I say he's persistent. This guy is the best!

Perry was professional and changed my locks very quickly. Price was very fair and reasonable. He is…read morehonest and did not leave any mess at all. I would highly recommend him and will use his services again. Thank you Perry!

David was prompt to respond and provide details on availability, upfront pricing, and services…read moreprovided. While we ended up not needing his services overall, I would consider D&L Lock and Door for future residential needs.

David was great! D&L is now my local locksmith. David has over 40 years of expertise & was able to…read morecomplete my new lock/keypad/extra keys very quickly. He communicated well, was on time, and made it clear he understood what we needed. He walked me through all the steps to complete the "wifi" part of the smart lock & really made sure he set me up for success. Thank you David for putting my mind at ease. Highly recommend!