Just had my first experience with 3A Marine Service and it was flawless! Jack gave me great advice…read moreon a 15 hp engine, including steering me toward something that saved me money -- and his quote was also lower than two competitors. He was very responsive and was easy to work with. To paraphrase a comment he made when I complemented him: He told me what he was going to do and then did it. Sounds simple but it's rare. 3A is now my go-to for engines and service.

These folks are great! They always fit me in when I have an issue with my etec. They provide an…read moreestimated turn around time and stick to it. The communication is always great throughout the repair or maintenance process. They are also always willing to provide advice on procedures related to the etec or other questions I might have via phone and their expertise is appreciated! A special shout out to John the Service manager who is usually tasked with helping me out! -Bob Garvey

So happy with my experience with Tern Harbor! We purchased a new Blackfin 212 at the end of 2019…read morefrom Dan and have been taken care of throughout the process. After launching the boat in May, they have kept in touch to ensure that everything was going smoothly and to plan out the proper break-in maintenance. I highly recommend them for the purchase of a new or preowned boat.

Purchased a Monterey bowrider from Tern Harbor this August. I cannot say enough of how wonderful…read morethe process was. From the folks I worked with at the showroom, to the operations and service folks to the financing referral. The price was very fair as was the trade in price they offered. They got my boat ready for delivery in record time and followed up after the delivery to make sure everything was good - and it was. Thanks again Tern Harbor! Nicely Done!

I recently purchased a boat from Dan and Eric. Both these gentlemen were polite, approachable, and…read moreresponsive. When things came up about the boat of which I had concerns or questions and needed clarification, more information, or suggestions, they were more than willing to help. In combination with a really good survey that discovered a few gremlins in the transmission and engines, the team worked with myself and the seller to get a price that was more than fair for an investment that I can work with for a beutiful classic that otherwisenisnin amazing shape for an almost 40 year old boat. I would work with them again.

Last season, I purchased a New Southport Center Console from Smith Yacht Sales. My wife purchased a…read morebrokerage cruising boat from them as well. Both transactions were handled by Jon Trega. Jon was an outstanding broker/dealer to work with. Navigating the difficult post Covid world of product sourcing, delivery impacts, survey coordination, sea trials etc was flawlessly handled by Jon. He was on top of everything. Jon would regularly travel to the factory and send me pictures and reports updating me on the manufacturing process of the Southport. He worked hard to keep the order on track. This season we are reaping the efforts Jon made on our behalf. All tolled, we have purchased two boats thru Jon and sold one. Thank you Jon for your excellent efforts on our behalf. We love these boats and appreciate everything you did to make each purchase and sale a pleasant transaction. I'm an lifelong avid boater who has purchased and sold several boats in my time. Jon is the best Broker/Dealer I've ever worked with. Robert and Trisha P.

This is a really nice local business. They have everything you might need for your boat. They do…read morerepairs here too. They also have a nice selection of fishing gear and equipment. They carry clothing and foul weather gear, along with life jackets too. That's all upstairs. This week, I needed Yamaha Ring Free for my motor. They had and it was cheaper than the best price on Amazon - $22.50 vs. $25.49. Shop local.

Not even worth the one star. Most disappointing and frustrating experience - you would think…read moreyou'll get better, honest customer service when you're spending so much money on such a huge purchase. We anticipated on receiving the boat for over 4 month since attending the New England Boat Show back in February. My dad was so excited for the fishing season. We showed up to pick up our boat and shocked it was missing the essential necessities we specifically requested and agreed upon at the show. The owner, Wally, was insultingly dishonest and didn't own up to the fact he messed up our work order. He basically didn't process the work order correctly and built the wrong boat. Can't believe he was just going to deliver the incorrect boat to us! He told us he could easily sell this boat to another customer if we don't want it (at full price probably) because he didn't want to honor the discount we agreed to at the show. He accused us of never ordering the t-top cover and any of the color request we wanted - classic bait and switch. If you're considering purchasing a boat from them, i would HIGHLY recommend you to think again. Save yourself the frustration, disappointment, disrespect and time. There's so many other options out there. I hope they don't bother attending next year's boat show since they can't deliver the correct final product.

Complete Crooks. Tried to sell me a boat they never had, lied about it repeatedly. Sent them funds…read moreand they even took out a loan when the boat was never even there at the dealership. Wasted my time, money and instead of being out boating with my family this summer dealt with nothing but a bunch of stress and headaches. Disgraceful, should be investigated by the AG for deceptive and unfair business practice.

By far the worst customer service I have ever experienced. Bought a brand new boat and motor and…read morehad problems on day one. Heavy set woman in service department was rude, no help and essentially told me don't call us we'll call you when we have time to look at the motor. I asked how long it might take and she said 2-3 weeks, I asked if I could get on a schedule and she replied with a bad attitude that they had my number and would call me in 4 or 5 weeks, I have been in business for over 35 years and never have experienced anything like this before. Go anywhere but here if you need service or want to buy a boat.

I dealt directly with the owner, Dave McShane, who is a licensed Sea Fox dealer. He reached out to…read moreme on having a trolling motor installed on my 2023 Sea Fox 2280 Commander as he was referred by M&M Marine where I recently purchased the boat. He told me he would look into the types of trolling motors that are most commonly installed and would get back to me. He never did this, told me to bring the boat to his location, and that he would install a trolling motor. No estimates from him. He placed the onus on me to tell him the type of trolling motor. After several emails, where I included Sea Fox in the email threads, and also did research on my own and then recommended a product to him, he then refused my business and told me to go elsewhere. I have had boats well over 50 years and this is the worst experience I have ever encountered with a marine business that services boats.

Have to agree with reviews of Matt K and Will S. Not a good experience. I went there in 2022 to…read morelook at Sea Fox boats, which I first saw earlier in the year in Charleston, SC. Well built. Left because I found Dave McShane rude and condescending when answering my questions. I eventually found a 2019 Sea Fox in CT in excellent shape in spring of 2023 and bought it. But you need to get parts from your State's authorized dealer. Sea Fox will not take orders directly. I got a part last year from a young man on their staff, very nice, no issues. This year I called for a replacement T-top anchor light. Rosa McShane took my order and said she would have it shipped directly to my house, since I'm 70 miles roundtrip from their site, and it was an easy fix. She took my CC info and sent me an email saying it would be 2 weeks. 4 weeks later, no part, so I called and Rosa was 'sorry to hear that and she would talk to Sea Fox in Charleston when they (Sea Fox staff) return on Monday July 7th.' Not being able to go out at night fishing for the past month, and wanting to go out on the boat for the fireworks on July 4th, (hundreds of boats out, so an anchor light is a must, especially with the harbormaster!) I had my marina put in an OEM light on top of the T-top. Very nice, more solid than the original. I called Rosa and told her that, and that I wished to be refunded. She said I would need to get the part first and send it to them before I got a refund, but she would also check and see if Sea Fox sent it to them instead of me. Well I obviously had no part to send back (at my expense!), and would I ever get it? Turns out Sea Fox did send it to McShane Yacht Sales, so they had it, but never called me. I had to call after a month, then they looked around and found it. She said she could overnite it to me (my expense, and I already paid shipping), but I already had the new one. So it was In her possession anyway...but she told me Sea Fox charges them a $20 restocking fee and I'd have to pay that. I asked her why I would need to pay a $20 restock fee for a part I never received, and why wouldn't they be calling Sea Fox and asked for a waiver on it since Sea Fox screwed up, not me, nor McShane YS for that matter. She said she'd have Dave call me. Long story short, Dave McShane said I was being unreasonable fighting over $20. Wasn't he doing the same? Wouldn't he fight for a customer and tell Sea Fox they messed up and the customer, nor he the dealer should pay them $20 for their mistake? I was hoping so. Nope, he told me "You can call Trump!" (???). Today I got a refund check for the part LESS the $20. I'm tempted to go to Small Claims court, where McShane or Sea Fox Boats would also cover the $40.00 filing fee, and you can also get triple damages for an issue not resolved in 30 days. Dave M. told me 'fine, I have a piece of paper here that shows you ordered a Special order part from us'. So what? A light is a 'special order'? Doesn't matter what kind of order it is. I didn't get what i was promised in 2 weeks. He also said 'you can come down here and get your part', and that's when he hung up on me. But I'll just post this review here, and a few other sites as well. Lesson learned. Tom H

Mike, Sean, and the crew at Stateline are awesome to work with. They are attentive and get things…read moredone right. Very pleasant experience all around.

Absolutely the best in service & repairs for any marine needs. Mike & his team of experienced techs…read morecan take care of your engine & keep it running at it's top performance level. A++