She was thorough and very well educated and I would visit her no matter wha. She is kind to my…read morefamily who brings me to the appointments.

absolutally horrible place jessica is very quick to take 100 dollars from someones account whren…read morethe patients father had an heart attack saying it is last minute and it is our policty bull crap 100 dollars is way tii much now we have no money to put on the table to feed my baby or our selfs and she claims she will contact the owner to refund it. she wont horrible place do not use them as they only care about collecting money and not helping people with there mental health but they can cancel appointmentments same day and nothing is done about that. do not use

Angela is a great person to see for mental health and body and mind. She also does reinstatements…read moreof yearly marijuana.Communucation is good. Thank you

Very rude and impatient . Had an appt today and was told that my insurance didn't pay for my last…read morevisit and I would have to pay cash 250.00 for the last one plus cash for today's. I said no way I'm paying cash when there's no reason that my insurance would not pay. Eventually they got their printer working and when I asked him to scroll down, they could see where they were reimbursed. I told the Dr I was surprised she even billed for that treatment since because of crossed wires and over booking, she only spent 15 minutes doing an intake so we made an appointment to finish it. After saying that she said she couldn't work with me because I didn't trust trust her for questioning the payment she got that she said she didn't , and she turned and walked away. Would not recommended to anyone.

Let's start with with the Nicole the receptionist. She is very soft-spoken, but not very friendly,…read morevery nonchalant, and will misinform you on the paperwork. I questioned Sara who is the office manger about how the paperwork should be submitted because Nicole misinformed me. Sarah assured me I would be fine and schedule me an appointment. I later then got a phone call from Sarah saying that Veronica thinks that it would be in my best interest to be seen somewhere else based on my medical treatment plan. I'm trying to figure out why my treatment plan wasn't studied or reviewed before my appointment was made. Veronica was supposed to get back with me about rescheduling an appointment and she never did. It's like she just didn't care about my mental health. I would not recommend this place I was taken in a circle for treatment, and I can't understand why. I know someone that works at this facility. Shes a yoga instructor and she offers classes for brown girls like me. I would love to support her and even all the other activities they offer however I was treated like scum. And I feel like I was treated this way only because I asked about my paperwork and the proper way to submit the paperwork since I was misinformed by Nicole the first time. I refuse to spend my money where I am not wanted. Veronica is the owner and speaking with her she could careless

Only interested in selling their yoga related stuff. Therapist did not listen to me and her only…read moreresponse was to refer me to all their extraneous 'wellness' programs. Not helpful at all. I won't be back. I needed a therapist!!

I recently wrote a negative review on my experience with Dr. Arumala which still stands, but today…read moreIn want to give kudos to the office manager Kim. She finally called me back and apologized for not getting back with me sooner because she was out of the office. Kim has always been able to solve my issues with staff in the past and I have no doubt that my feedback was heard. She took the time to listen to me and she genuinely cared. Not only did she resolve my issue, she also scheduled an another appointment with another Dr. in the facility. I will definitely give Chesapeake Health Care another chance just because of the way Kim handled the situation. She made me feel like everything was going to be ok, and that means everything to patients, especially when dealing with health issues. I also want to give a big thanks to Christie for calling to check on me after I posted the first review. It's because of the two of you that I will be returning. Thanks once again for all you do and keep up the good work! :)

What ever you do, do NOT see Doctor Claudia O. Arumala, M.D. I don't want anyone else going…read morethrough what I did. She is so rude, she fought with me in my time of need. I couldn't afford medications at the time and I was put down and yelled at because of it. I tried to leave the room and she blocked the door saying I would go out and make everything look like her fault. I was going through a lot and needed therapy and she wouldn't help me. I walked out crying. And traumatized... it was a while ago and I'm still hurt about it. People need to know. After that day I never went back and found a new amazing sweet doctor. And SHE CARES.

THIS PLACE IS A SCAM!! STAY AWAY…read more on 3/10/21 my wife went to this place and she told them that she needed help with her addiction. they told her to fill out these forms and pay for what the insurance didn't cover for the assessment and intake. well after she payed and did the assessment and paid the money she got a call back later that night and was told the person that does what she needs is out of the country (KNOWING DAMN WELL THAT PERSON WAS OUT WHEN MY WIFE DID THE ASSESSMENT), and then proceeded to tell her that when the woman comes back that she was booked up solid. They told her that there was nothing they can do for her and would not give her, her money back so she could seek treatment else ware!!!! We will be reporting this entablement to the BBB.

Addiction is a disease process that permeates a person's life. It tends to impact everyone it…read moretouches. JDCA is an agency that addresses the individual, family and systems that interface those ravaged by the disease process.

tl;Dr/updating to add: if balance point has any desire to have any provider let alone the only…read moreprescribing doctor available have any level of honesty, professionalism, or god forbid ethics, they can start by updating his bio on their website to let any current and God forbid future patients know that this doctor is legally barred from prescribing controlled substances. this business failed my friend multiple times In ways that could have been detrimental to his life, let alone his wellbeing, let alone your company's reputation to say the very least. my friend is a couple months out of the hospital and just had to go a month cold turkey because his last doctor not affiliated with BP decided to go to Africa for vacation during or right after he got out of the hospital and didn't even bother to answer his texts let alone help him get his prescription not alone provide coverage to say the least. that was the bar that was set for him the first med provider he ever had once he was brave enough to ask for help his current therapist who has seen him at least a year from balance point and watched this all unfold and did nothing that i know of to help him access meds, gave him his first referral that wasn't the balance point number with no extension when he asked for diagnostic testing which i dont think BP even provides and neither does he. the referral was to Kamau Collins. she knows my friend has been taking and prescribed a controlled substance for a diagnosis he had been treated for since childhood. and that the purpose of referring him was at least to get another prescription for the following month for his meds so he doesn't have to go without again. according to her, Collins works for BP and is also the only doctor taking new patients and at least gave him the impression that she's either incapable of or not willing to refer him to a doctor not on BP payroll. This doctor got the most and worst reviews of any doctor I've ever seen let alone looked up online. upon further research based on just 3 reviews i quickly found out that he can't even prescribe my friend the meds he needs and has been taking because of sketchy activity that at the least resulted in serious professional sanctions such as the fact he is barred from prescribing controlled substances by Collins. my very first question beyond how he's even allowed to practice let alone poach patients from other institutions let alone take people off their meds due to sanctions, let alone be honest with them about why he can't/won't, is how your business can even justify hiring him while pretending on any level that your patients well being is in any way being considered and how anyone in the helping professions could justify working there and still sleep at night. 0/10