1. Eastern Door Company

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Elmer, NJ

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Eastern Door Company

5.0 (1 review)
Open • Open 24 hours

Services - Eastern Door Company

Automatic garage door installation

Garage door or opener repair

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8 years ago

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Elmer Door - Before and afters of two garage doors chocolate brown

Elmer Door

(5 reviews)

We live in Pennsylvania, but own a property in Ocean City, NJ . Our daughter called us yesterday…read moreand told us our garage door wouldn't close. I called Elmer Door Co and spoke to Chris, the Manager. I explained the problem and he told me he would send a tech out in the morning between 10-12. Fast forward Tuesday morning and John, the service tech, showed up as promised. He called me on the phone, told me what the problem was, and the cost to repair. He did a GREAT job, and the price was more than reasonable. They were professional from the front office to the garage! This is definitely a FIVE STAR company!! George and Susan Pirollo

Thank you for your response, but it does not address the main issue raised in my review. My concern…read morewas never that a company should not charge for a service call. My concern was that I was not informed beforehand that there would be a $150 service charge. Had I been told the cost before the technician came out--or at the very least before the repair was performed--I could have made an informed decision about whether I wanted to proceed. Instead, the adjustment took approximately one minute, and I was told afterward that I owed $150 plus tax. I understand that businesses have expenses and service-call fees. However, I believe customers should be told what those fees are before the service is performed. That was the point of my original review, and unfortunately, the response does not change my experience or my opinion

Victory Garage Doors - New Spring!

Victory Garage Doors

(7 reviews)

Excellent company and working with James. Wanted my garage door replaced plus a new opener. When I…read morecalled, he came around that same day and gave me a quick quote. I confirmed with him the next day. Responded to every text, every call, everything every time. Excellent service and responsibility. Pricing wise, I feel I got a good price. I hadn't shopped around much, but I had a lot of faith in James, and he did not disappoint. Texted me when he ordered the equipment, when it arrived and when he wanted to stop by to install. Every detail was followed up on. Finished the door this week, replaced everything, and so far, everything great. We couldn't get the Wi-Fi to work for the phone, but that's probably an issue with my house than with James. He def tried to make it work!! Overall I can't say enough good things about James, his professionalism and service. And I feel confident if I have any issues, questions, problems, he'll be there to resolve them. I would def highly recommend Victory for your garage door repair or replacement. I am very pleased with the quality of everything. Continued success wished!!!

I had an issue with my garage door on a Sunday morning. I called around and made an appointment to…read morehave a technician come out and correct it. I was told someone would contact me. I got a call and the tech said he would be there between 12:00 and 2:00 pm. At 1:30 another guy called and said he would arrive between 2:00 and 4:00pm. I told him that someone else already had called and he said that was ok. I went out to the garage and started messing with the door thinking I could fix it myself self and that was a waste of time. While I was in the garage another guy called and said he could come and fix the door and would stop between 3:00 and 5:00 pm. I said wait a minute, 2 other guys already called me and said they were coming to fix my door, he said that's Ok. I asked him what he was go to charge me. He said only $29.00 service fee plus labor and parts. I asked him what he was going to do. He said he was going to take off the torsion springs and grease the pulleys and inspect the cables and replace if necessary. Also readjust the door tracks. Around a 2 hour job. He told me all this without even looking at my door. I said Don't come here to my house I want to cancel all appointments. Call your company and tell them not to send anyone to my address! I then called the number of Victory Garage Doors, a company in West Deptford NJ several miles away. James answered the phone: (now it's 3:35pm Sunday afternoon) he said I am grocery shopping right now are you near West Deptford? I said yes. He said I can be there between 5:00 and 5:30 pm. I said I'll see you then. At 5:15 pm on a Sunday James arrived. I sat on a chair in the garage and James immediately went to work on the door. He released tension on the torsion springs and reset the cables on the spools. Put tension back on the springs. He worked methodically and with precision. He adjusted the tracks and added a little more tension to the door load. He said that would make the door glide smoother and not be so jerky going up and down and he was right. My door runs smoother and quieter than it ever did. When I looked at my watch, he had did all this and it was 5:46 pm. He even adjusted the sensors and sprayed the springs with lubricant. Victory Garage Doors Great Service Great Quality Workmanship Great Value. Call James!

Eastern Door Company - garage_door_services - Updated October 2026

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