The staff is friendly and efficient - however, I dread waiting in the teller line when the manager…read moreis back there. She's a really aggressive salesperson, which makes our interaction awkward and me, uncomfortable . I went to deposit a check - the teller needed her to authorize something . She then proceed to offer me a cd, then a home equity line, then a credit card. I just wanted to get out of there!

I was appalled to hear how the staff members of the Sharon branch chose to treat a long term…read morecustomer and senior citizen. It was discouraging to hear how an elderly woman was refused assistance and told to make an appointment because they were busy. There was one other customer in the bank at the time. I would never do business with this bank . Having been in customer service myself for 30 plus years, I learned to value every customer. This wasn't the case at the Sharon branch of Bank of America. Every customer deserves to be treated with respect and dignity.

Abysmal customer service. I moved all of my accounts here last year and they are completely…read moreunresponsive or uninformed. I have to call back several times even when I have a contact number. I will be moving my accounts again soon.

This place is the worst. Never picks up the phone and never helpful. Avoid this company.read more

Had this bank for years and never had any major issues. If u want a simple yet basic bank HarborOne…read moreis the way to go.

I love Harborone! I had the scare of my life NYE weekend... suspicious activity on my account…read more Luckily for me, Harborone was not asleep at the wheel. They were alert to the potential threat and acted swiftly to freeze my account. I then went to the Canton Branch to follow up on the disputes, and Mr. Herrera (Thank you) quickly started the process. The customer service representatives were on the ball as well. They took my panic seriously and followed up on the event with a phone call confirming that everything is back where it should be. Thank you for the sense of urgency. If it wasn't for you guys, I would be up poo poos creek! Thank you for the Top Notch Service! Harborone is and will continue to be my home :).

So I called the other day to ask how I should go with my first loan and they told me that it was…read moreonline and I'm the type of person that don't trust putting my information online and I have trouble using the internet so I went in today and they told me again that it's online but all I wanted was a in person loan which I know they've done before but they didn't even try to help

I used to be a SCU customer at the Mansfield branch for over 25 years, always had a good experience…read morethere. I have since moved away. Today, I was going to attend my grand daughters graduation, and went through the Foxboro Drive up just to break a large bill into 2 $50.00 bills. Teller acted like I was bothering her, then asked if I was a customer. (Really?.... you're a bank). When I said no, I wasn't a customer, she refused to break the bill for me. I was going to open an account in town as we will eventually be moving back....it will not be with SCU. If that's indicative of their attitude and service. On a great note, I then went to TD Bank, who greeted me cheerfully and said " of course, one minute please". I think I found my bank!

Love Bank of Canton! I have never had a problem with their services and I've been banking with them…read moresince 2005. This location has a very convenient drive through ATM as well as the traditional drive through teller. Also, there is plenty of parking in the back lot. The interior is also quite charming. Service is always friendly and helpful. They have convenient Saturday morning hours, but it can get busy during this time. Overall, however, I am very satisfied customer.

We have since left the Bank of Canton!! Only responding because it came to our inbox, and as…read moreexpected, we were appalled by your response. Management tip for you; Instead of spending your time trying to discredit our review and others ... why don't you try putting your energy into changing the culture at your bank!

Avoid at all costs. This bank is a joke with electronic banking options and stuck in the 1970s…read more Insult to injury, customer service is ill informed and useless.

From the owner: Since 1831, we've taken pride in serving our communities with the utmost respect, care, attention,…read moreand support. Through those years, we've been more than a bank to our customers. We've been givers of advice and pep talks--there for first savings accounts, cars, loves, kids, and homes. We don't just hold your money. We hold your futures, dreams, and everything in between. We're here for the journey. Because this is where we're from, and to do things any different just wouldn't be us.

This is by far the best branch...I've been to them all and this will be the only one I go to from…read morenow on. I took my grandmother to cash a check and one of the bankers, Chris told us all the benefits to a citizen's account. We were convinced to open up a checking and savings account. He was so helpful and knowledgeable, I made the switch to citizens myself. I'll definitely be in to see Chris more often!

This is a we'll run branch. They are always professional and informative. Service is always quick…read morewith any issues

I just wanted to take the time to let everybody know that my experience at this bank has been…read moreexcellent. The employees greet you when you come in and ask you how they can help you. The banking process is efficient. The inside is light and bright with windows all around-nice to have in Massachusetts! Best bank I have used. Its nice to have superior customer service, which is really hard to find these days.

I recently got a car loan through RFCU (now Arise Financial) set up through Toyota. Decent rate,…read moreeasy peasy. I get my account all set up and go to set up a scheduled transfer for the monthly car payments.... Come to find out you can't make payments using the app or online without opening a checking account. AT! ALL! So I'm supposed to bill pay using paper checks in the year 2026!?! What an absolutely terrible bank. I'll probably just pay off the loan, close the account, and roast this bank to anyone who asks. Do better.

Rockland Federal credit Union has fantastic customer service. Quick, polite, and knowledgeable. I…read morehighly recommend.