Wonderful service and massages! The ladies were so sweet and took care of us. They even gave us…read morewater after our couples massage. Lovely place!

Terrible customer service. Long story short they changed the plans on us because their air…read moreconditioning was out so we decided since it wasn't what we had initially paid for we wanted to cancel and get a refund. They said their policy as stated on website was that they didn't give refunds but only can reschedule. But we told her we never saw that stated on their website when we booked and looked all through our email confirmation and on the website and couldn't find it. Regardless, we never received their services and they were the ones that changed the plans and we were not good with the changes. The lady we spoke with kept raising her voice, and interrupted us many times as we tried to explain the situation. I understand having certain policies, but we weren't getting what we had paid for, period.. We are very frustrated with this business and their customer service to say the least.

Wanted to do a body massage for quite some time so we thought of trying this place…read more We reached little early before our appointment to fill some waivers it was very chilly outside glad they took us little early. Katie checked us in gave the forms to fill in & we were seated in the waiting area. We were asked for beverages hot/cold we took some water & waited for our massage specialist. It was a couple massage so it was done in a private room which was made ready for us & everything was explained in advance about our massages also they asked us for any special areas to be given extra attention while massaging ... we loved that the bed was nice & heated also neck support was provided during the massage which was a plus . Our therapist was nice & caring paid attention to every detail & once finished they waited outside for us to ask about the experience which was very thoughtful. Overall we liked the place & the massage experience. Please don't expect any frills like mimosa or big lounge area for relaxation or pools. Most of the high priced hotels have that kind of luxury services . This place is specifically for quick massages or couple hours of relaxation from your hectic schedule. They also offer various services like facials , body rituals, foot massages....

We had a good couple's massage…read more The place though not decked up and not have the frills, definitely ,had the basic amenities for a good massage and the massages were given deftly and with expertise. Slightly pricy for the offering but a good place within Plano!

Was luckily able to get in same day and free up my stiff shoulder. Clean, friendly and easy in and…read moreout. Great service.

I had my first massage with the amazing Miss Kim a couple of days ago…read more I am so grateful she was able to fit me in her schedule. I came to see her a few days after Memorial Day, after a particularly stressful and distressing week. I also had stiffness and pain from sitting/sleeping in bad positions. Thus, I chose the 90 Minutes Massage. I'm SO glad I did. First, I appreciate the organized and succinct website. ALL important information is there, including Name, Phone, Address, Experience, Types of Massages, Pricing, and Acceptable Forms of Payment. I don't like digging around for that information, and it made booking my appoint easier. Second, Kim is a sole proprietor (as a previous reviewer mentions). I prefer small boutique spas and massages from independent masseuses. I always felt rushed the few times I attended a chain massage spa, but Kim gives you the FULL time for your massage. The room is very clean, with fresh linens, and no clutter. Kim is very warm and friendly. She obviously enjoys what she does, helping people feel better. She makes you feel very comfortable and relaxed. Third, the massage room has wonderful ambience. I love purple, so I was thrilled to see purple lights, and purple touches everywhere. The music is also very relaxing, not too loud or too soft. I think Kim is also blessed with a soothing voice, so that helps the overall mood, too. :-) And last, the 90 Minute Massage is one of the best I've had in a long time. What I like about Kim, is that she customizes her massage using various techniques. I felt her switch techniques when she came across a particularly large knot. Most importantly, she listens to you, if you need her to go deeper or harder, or stop if you feel any pain. I woke up with a little soreness, but no pain at all. The 90 Minute Massage includes Stretching. As someone who has done physical therapy for my knee, the Stretching really helped loosen tightness all over, especially my Achilles heels, hips, and IT band. I also want to mention that I have very sensitive skin, and I did not have any adverse reaction to the massage oil used. I almost cried in relief, when my massage was over. While it takes more than one session to get rid of all the knots, I feel normal again. I can't thank Kim enough. I highly recommend the 90 Minutes Massage for the Stretching alone.

I've had a massage in an onsen in Japan and this was way better…read more I don't really know what to expect but they covered my entire body (I went for the 70 min head, feet, body treatment) and you shouldn't do anything less than that I come out feeling refreshed like a new man. Loved the pressure, heat, and lotion everywhere. I'll come back! Staff was also incredibly nice too.

The massage was excellent by Tom. This was my first time there so I wasn't sure what to expect. I…read morewished they asked me a few questions or just told me how it worked to set expectations. Otherwise, the massage and foot massage was great!

Horrible customer service. I walked in and wanted to buy their month package which is $250 for 4…read moreone hour massage sessions. It's right there listed on the services offered on their wall. They said they no longer offer that. I said fine, asked for an hour massage with one of their add-ons, that again, is displayed on their wall for an up charge. Was told they don't offer those services any longer either. Half of the services that they have displayed on their wall with prices, they no longer offer. I ended up just walking out.

If you're looking for a therapeutic massage, keep looking. Place is dingy, lights are off in most…read moreareas so hard to see how shabby or dirty it was but didn't smell hygienic or clean. When I requested masseuse do a deep tissue massage - it was obvious she had no idea what or how to provide. Save your time and money.

Excellent massage! Booked a last minute massage and it was amazing! Staff was nice and the overall…read moreexperience was great. Definitely recommend.

This is my forth time coming here and the first visit was great but after that the quality has gone…read moreDOWN. Very disappointed with this last visit. Very weak massage and I kept repeating to her to go harder please and she ignored me she also did not massage my body all she was doing was rubbing my body to the point where she was rubbing the oil into my skin as if it was lotion and then it was just a dry rub on my skin like an Indian burn. I will NOT be back and neither should you. Honestly ruined my birthday gift to myself with how awful this experience was.

Front desk was really informative about services. Angela was great!! Really thorough with stubborn…read moreknots. Will be back soon!

Massage 8 PLANO is a wonderful place to get a massage. Not only is it clean and well run, but…read morealso, it's massage therapists are excellent. In particular, I have been going to Joanna for more than 18 months. She is fantastic!!! She knows exactly how to relax me and "get out the knots." Having Parkinson's presents many physical challenges and Joanna 's technique and dedication provides me with great relief after every session. I highly recommend her and Massage 8 Plano.