***CHECK THE DES WEBSITE B4 ENROLLING!***…read more
I've been holding my tongue since the first two weeks--since the first day my daughter got a black eye at this preschool. On the DES website, I found that there is a duplicate case involving another child that is similar to what happened to my daughter. This preschool needs to be closed. There's no question.
The director resigned. Prior to that resignation, there were multiple bruises, scratches, and cuts that happened to my daughter, in addition to a black eye. My daughter also mentioned that another child was bullying her, yet the preschool does not proactively provide incident reports.
The former director showed a lack of leadership. I don't understand why this preschool is still operating. I have serious concerns about the children enrolled there, especially regarding the sub-director, DOMINIC (the new sub-director). Her behavior has been unprofessional. She has walked around in socks without shoes while on duty, which even my daughter questioned.
When I ask questions, she often does not have answers. If she does not know, she redirects me to the teacher, and the teacher also says they do not know. This means no one can clearly explain what happened to my children. She does not communicate professionally, does not listen, interrupts, and shifts blame onto the parent. Her responses are often unreasonable, raising concerns about her role as sub-director.
I have also observed teachers using their phones. When they are not on their phones, they are often chatting and not fully supervising the children. My children have eczema, and I provide their food. However, one of the sub-directors, Heidi (from a different branch), strictly monitors whether the food aligns with CACFP-approved meals, to the point that I questioned whether my children are expected to go without food while the program focuses on funding compliance.
This preschool has serious issues. I want to raise awareness for other parents considering enrolling their children here. Based on my observations, this preschool lacks proper training and supervision. Staff appear to be hired to watch children but are not adequately trained. I am not confident that all staff are trained in CPR or first aid.
I have asked the former director and both sub-directors about the cameras, and I was told that the cameras do not record and only buffer for about five minutes. This raises additional safety concerns.
They are often unable to answer parents' questions and tend to provide vague responses.
There are a few teachers who genuinely care for the children, but most do not. There are many new teachers, and only two consistent teachers assigned to a class, while the rest are constantly rotating. I have also observed staff raising their voices at children and not treating them with patience or kindness.
This preschool always misorganized the kids' stuff. As a parent, I don't have time to find or spend 10 to 15 minutes to find my children's stuff. And this preschool has been like that, to the point where the parents need to ask all the teachers, where are the children's stuff?, where is the lunch bag? and they will ask each other. So this preschool misplace a lot of stuff of the children's here.
