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    East Union Cemetery

    5.0 (1 review)

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    3 years ago

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    Franklin & Downs Funeral Home - We offer a number of different burial and cremation services that can be tailored to meet the preferences of each family.

    Franklin & Downs Funeral Home

    (52 reviews)

    Franklin & Downs will always have a special place in our hearts. As we walked in, with no…read moreappointment and in a panic because the original mortuary that picked up my Grandmother was a disaster, Felisha took us in and calmly walked us through a process to get my Grandmother's remains transferred to Franklin, and made it happen same day. There was a bit of a dynamic going on, as everyone was distraught leaving the previous mortuary, but Felisha handled it with grace. After getting arrangements finalized, our pastor cancelled at the last minute, and Franklin & Downs arranged to assist us DAY OF. This funeral saved us from start to finish and my family cannot thank them enough for their professionalism and solid execution.

    A Funeral Home That Truly Feels Like Family…read more From the moment we received the news of our father's passing, we were met with warmth, compassion, and unwavering support from the team--led by the incredible Felisha Brody. Felisha was the heart and mind behind everything. Her care, attention to detail, and calm leadership carried us through an incredibly difficult time with grace. We had previously entrusted them with our grandfather's service, and once again, they treated us like family. Felisha, along with Annmarie Freeseha and Jonathan, went above and beyond--especially on the day of the service. They thought of every little detail with such love and intention. The tribute video they created brought both tears and joy and reminded us how loved our father truly was. We never felt pressured--only supported. Their kindness, patience, and professionalism made this process smoother, more meaningful, and deeply personal. Thank you, Felisha, Annmarie, Jonathan, and the entire team for walking beside us with compassion, dignity, and love. You've forever become part of our family!

    Colonial Rose Chapel & Cremation - untitled

    Colonial Rose Chapel & Cremation

    (36 reviews)

    Colonial Rose lied about pricing multiple times. They tried to add additional costs, $1,150 plus…read moreanother $300, multiple times even after we had agreed on price and total and signed the contract. They tried to short me two entire hours of my loved one's funeral service and ended up shorting me only one hour after I complained. At the planning meeting I informed them that I wanted to pay on assignment they agreed since that's one of the approved forms of payment they take. This was two weeks before the funeral. Then they proceeded to lie and say that my loved one's life insurance company didn't allow that type of payment and that I had no claim opened, but in reality they were the ones to call the insurance company and specifically say they were refusing the payment on assignment and wanted to be paid up front. And not wait the obligatory 20 days. When I informed them that I didn't have a way to pay them in cash which is why I chose the payment on assignment option they said "well if there's no payment there's no funeral or cremation" only a couple days before the funeral. They made it seem like they were holding my loved one's body hostage and only cared about their money. So not only was I dealing with the devastation of losing my loved one now I had to scramble to find cash to cover the costs since they will charge 3% for using a credit card. They lied multiple times to my face and they were very inconsiderate and lacked training. The only employee that I have nothing bad to say about was their receptionist Dylani. She was always very helpful and thoughtful. And then as a cherry on top Lenny the funeral director signed the guest book before any of the family or guests did. I was very irked by that because he wasn't family or a friend and signed it as a business card.

    Definitely recommend. The whole process of losing a loved one and then, having to make decisions…read moreand arrangements for a funeral is tough and at times, agonizing. From the moment we met Amber, we felt comfortable. My dad lost the love of his life after 66 years of marriage and is heartbroken. Amber made the whole process of making decisions easy for him! The whole process was simple and she made it carefree for us. We also worked with Elaina and Dylani. Everyone worked so well with us especially when we had to make edits to the death certificate and the obituary amongst on the spot decisions on the day of service that my brother and I had to make. They all were so patient and understanding of us as we were in pain and grieving. Also, the embalmer made my mom look beautiful and they added a veil to her casket for the viewing which added a special touch. While we set our own funeral program, Amber and the rest of the staff was there by our side to make sure everything was accomplished. They helped pin the boutonnières on the pallbearers and helped with the timeline of procession to the burial after ceremony after the reception. I couldn't have asked for a better execution of the timelines as we had to drive almost an hour to the cemetery. We were able to have Athena the service dog visit and the FB live worked well for our relatives overseas! Also, I recommend renting the reception room. They provided coffee, tea, and water. We added breakfast in the morning and charcuterie foods for after the service. Super convenient for those that were not going to the burial. Also, some people and kids were not comfortable with the viewing so it was a safe place to hang out. Plus, perfect for a family reunion with people you haven't seen in years! Such a smart idea to have this room. The price of funeral was reasonable. I love this staff. The home itself is beautiful and I love the chandeliers. It was a perfect environment to feel the love everyone has for my mom and our family. Also, service to the burial was great. Amber had my dad ride with her in the hearse. That was super nice for my dad. She was really great with him and helped to lift his burdens. At the burial, everything was executed well and done professionally. Thank you!

    East Union Cemetery - funeralservices - Updated May 2026

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