Ernhale roofing helped us when some tiles worked loose in a storm a few years ago now ... BUT …read more.. that's the point ... their work has lasted & served us well ... no complaints very reliable & helpful work team & good prices too !

Unacceptable Customer Service from Stormclad In May 2023, I…read morehad Stormclad install a new front door for my home. While the door installation itself was satisfactory, I have encountered a major issue with the lock that has led to an extremely poor customer service experience. Approximately two months ago, in January 2024, the lock on the newly installed door stopped functioning properly. I promptly contacted Stormclad to report the issue and request service. Despite multiple attempts to reach them via phone and email over the past 10 weeks, the company has failed to respond or acknowledge my requests for assistance. The lack of any response from Stormclad regarding a defective lock on their recently installed product is unacceptable. As a paying customer, I expect a reasonable level of after-sales service and support, which they have failed to provide. While I have had a few relatively minor issues resolved satisfactorily with Stormclad in the past for previous door/window installations, their complete absence of any communication or customer service in this case is extremely disappointing and unprofessional. I am currently escalating this case through other channels, but I wanted to make Stormclad directly aware that this level of indifferent response to a product issue is detrimental to their reputation and will factor into my decision on whether to recommend or utilize their services again in the future. Please respond promptly with a proposed resolution for having the lock repaired or replaced. A 10 week period of complete unresponsiveness is unacceptable for an issue impacting the basic security and functionality of my home's entrance.

Deposit lost Signed…read morea contract for a conservatory in December and paid a £2900 deposit. We were advised no planning permission was required. Following a survey it was discovered planning was needed and we were asked to pay another £500 for planning costs. The planning application came back in March with conditions attached. We didn't like the changes enforced as this wasn't what we agreed to when signing the contract so asked to cancel the contract. We were told we are only entitled to a £565.60 refund as the company have incurred sales, marketing and administration costs. We have lost £2834.40 through no fault of our own. We cannot have the specification we paid for and we cannot get our deposit back either. No materials have been ordered and we paid extra for the planning application. Had we have know this was the risk we were entering into when signing the contract we would never have paid over our deposit.

the guys were very responsive in providing a quote, had good communication and did everything they…read moresaid they'd do - on time. Nice, courteous guys. Highly recommended.

Phil has just completed replacing our very old boiler. His professionalism and friendly manner…read morecertainly put us at ease. I have no hesitation in recommending him as he is a true artisan who takes pride in his work. Nick and Les Glover.

I got Smallwood Builders to build me a garden office to the rear of my property…read more I am very happy with the work Spencer and his team did. It was to a very high standard, and within the timescale and price he had quoted. They are a very polite bunch of lads who I wouldn't hesitate to recommend, and I will be certainly using them again in the future. Thank you... Martyn Swinscoe Chilwell, Nottingham

We used rightbuild for our home extension and found them to do a beautiful job with care and…read moreattention. Dee was always on the ball with communication on a daily basis. We would continue to use them on any future projects.

"We would recommend the Rightbuild very highly. Everything about the work was excellent and we are…read moreextremely happy with the finished job. From start to finish Dee has been a pleasure to deal with. His communication, knowledge, attention to detail and obvious passion for giving his clients the best possible job made the project a much more pleasant experience than we were expecting. His team of tradesmen were all very reliable, hardworking and respectful of our home and neighbours. There is nothing we could criticise Dee and the team for and will definitely use them again."