I just got a whole house porcelain tile install. I'd chosen this over Lowes, despite costing about…read more1.6 times as much because I had heard that Lowes doesn't screen nor pay contractors well. Because tile is expensive to rip out (ie. it's permanent and mistakes are worse than nothing), I wanted to get good tile and a good install and have something nice that would last. Floors Outlet is helpful about selecting flooring and supplies. For install services, they don't know their contractors and don't know what they are selling. I got a mediocre install, and now have a permanent shoddy install. Before contracting, Brian told me Scottie Williams would do the install and told specific local businesses he had done floors for, which I went and looked at. In reality, Brian scheduled Caleb+Shannon, who I do NOT recommend. Pros of tile install: Didn't take the deposit and go out of business. Thinset application looked ok. When Caleb spread, it seemed consistent thickness and raked to straight lines. He did not backbutter. His assistant spread in a fan pattern which can mean bubbles. Tile *mostly* aligns with other tile in a consistent grid. Didn't clog the sink dumping grout+thinset. Cons of tile install: Tile misaligned to walls. Throughout the house, the tile is slanted to the wall so that it's off by 1/4 inch per 3ft run of tile. That same 1/4 inch per 3ft run misalignment is in every room and hall. It's noticeable throughout. It doesn't photograph clearly, but I put a pic to show it. It makes me sad bc it would have been the same supplies and effort to install it straight. Caleb used a 4 inch handheld tile saw/angle grinder. No tabletop wet saw. Using a bad saw destroys materials which is what happened to my full price tile. Hundreds of tiles chipped up rather than cut. I wanted a good install because tile is permanent. I asked and Floors Outlet charges $5 per sq ft to remove tile. Install was $5 per sq ft. I have a very permanent shoddy install. It's not fixable. Grout and thinset smeared everywhere. Handprints on walls. Globs dripped on kitchen and bathroom counters. Smeared so thick on the baseboards that the quarterround installer said he couldn't finish and wasn't paid to clean. He said caulk won't stick to the grout smears, so he can't finish install. Quarterround install was $900. Expectation for you to get grout off the baseboards and you caulk the quarterround. They broke chunks off the kitchen cabinets. You have to move all furniture: Brian at Floors Outlet said if furniture was empty and uncluttered they will move it, will disassemble beds, etc. They won't. They drag rather than lift. Before they arrived I had gotten most things out. No boxes, nothing small. Just 4 sofas, a bed, a small microwave stand, 2 tables, and a cat tree. That's all. W/in 24 hours, I disassembled the bed and dining room tables, and got what I could out. If it's in the house during install, it will get dragged, joints loosened, finish ruined, and repairs needed. You need to move it out before they get there, or else you will be scrambling to move it out before they break it, drag it, slam tools on it, and smear thinset on it. Put sofa cushions on the floor in a puddle. Stepped on them. You need to remove+install doors: They do doors, but it's less work if you do it. They broke chunks off doors, left doors overnight in a standing puddle of water, lost hinge doorstops+put a doorknob through a wall. Damage to the walls is not permanent like the misaligned and jagged tile, but cleaning up after is like cleaning after a drunk trashes a place. Stuff smeared on walls, counters, and appliances, drywall to patch, and if you don't paint the damage will be noticable until you do. Think if someone drunk at a party goes crazy for 5hrs destroying things and no one who is there ever invites or dates them ever again. That level of damage to your walls, doors, and place. Add extra install time for you to patch drywall, paint, clean grout off walls,+caulk quarterround. You can't unpack or move furniture in until that's done. Left 5 cups of chaw spit around the house. Holes in grout. Took ice tray out of the refrigerator, put it in the sink, washed hands into it, dumped flooring stuff into it. Threw flat undamaged 12x12 tiles in the trash. Caleb asked me to pay him directly, rather than Floors Outlet. Tiles are with one tile higher or lower than the next tile at edges and corners and catch my feet. It's hard to find skilled work, and maybe any other place would do the same, but Floors Outlet can't do ceramic/porcelain install. They don't know their contractors. I didn't want to DIY. Now I have to DIY repairs+paint+caulk. I have a permanent shoddy tile install that's crooked to the walls with visibly jagged edges. Beyond housing, this tile floor is the single most expensive purchase of my life, and they did a bad job. It cost $16,700.

Floors outlet is just an absolutely awesome business to work with. They installed new floors in all…read moreof our bedrooms, living room, den, and dining room area, as well as our kitchen. We had some issues with some of the product that we were using and it had to re-replaced and these guys came in and replaced it as soon as they possibly could, the delay we experienced with this replacement was solely due to the supplier and not to them. Floors Outlet did whatever they needed to do to make our experience as pleasant as possible as well as do whatever they needed to do to make us a happy customer. If you want a good honest business to deal with and good honest people to work with, I cannot say more about the team at Floors Outlet, do yourself a favor and do business with them.

Highly recommend these guys for your epoxy needs. Quality work went beyond expectations. They go…read morethe extra mile to make sure everything is prepped 100% and work with you all the way to make sure you get exactly what you want - 10 out of 10!

From the owner: Our mission is to be a customer-focused, innovative Epoxy company that consistently supplies…read morehigh-quality products and services that exceed our customers' expectations.‌ We treat every flooring project like our home. We will always make sure your home or property is left clean with floors ready to be used. We are committed to providing our customers with excellent customer service. We are always available to answer questions and provide assistance.

Mike the Handyman has done my stairs, (so beautiful), removed a propane fireplace and drywalled the…read moreopening so well that it looks like it has always been an untouched wall. He also is updating my kitchen. Mike arrives on time, works quickly. He has gone the extra mile to fix a poor choice I made. He has a lot of experience and it shows. I feel fortunate that my neighbor introduced me to Mike.

From the owner: I strive to make customers happy they are also getting a great deal of craftsmanship of different…read moreservices that I offer. I offer services such as Framing Carpentry Vinyl siding painting&drywall decks&porches fences flooring roofing Windows and doors home renovations Mobile Home repairs 15+years of experience. Great work at affordable prices.

Don't be fooled by the prestigious name, Plank and Tile of Statesboro Ga. is terrible! I gave them…read morea one because of Jessica in sales. There are so many problems where do I start. I guess I'll start with what I found to be the biggest issue. 1.) We had them come in to level my floor because the kitchen still had tile under it that connected to the family room, dining room, entry from the garage and the pantry (I took out the tile). They leveled it best at the family room although now the dining room has the lift. The pantry slopes downward enough that the plank vinyl lifts at the connections. And on top of that tried to charge us an extra $500 for leveling after the floors were down saying that they had to use more than expected. 2.) They tore our trim around the walls to pieces and the quarter round that they put in, well, 90% of it was attached to nothing so it all came out when I would sweep or mop. Mind you we paid for all this to be done right. They were suppose to put new quarter round everywhere but that's not what they did. In places that they didn't think we would notice they used our old quarter round. Dirty if you ask me. We work hard for our money and don't want to just hand it over for things not done right. 3.) Scheduling and workers. Changed the date which interfered with our remodel of the bathroom. They had one young man working for them who brought in two other people not on Plank and Tiles payroll. That made us very uncomfortable. 4.) The project manager would not take time from his weekend to come manage the job although it was fine that they ruin our weekend plans. Never did I see him after the initial visit to price the job. Also we paid cash for the job. Half before they started and half after they finished. That was weird also because we didn't meet with the finance person. I was to give the money to the salesperson in office and she would take the money to them. My husband told me this wasn't right and I wish I would have listened because they came back both times saying I was short. I would not recommend them at all and will never use them again as long as this management is in place.

As much as I like the selection as well as the employees it took me 4 wks to get tile that was…read moreeither in Jax fl or savannah ga. I had to call them several times inquiring about delivery date. When my tile finally came in we were told that the boxes had been rained on. They ended up wrapping the boxes in tape to prevent them from dropping the tiles out. I brought the tile into the house, but all the tile is still wet. Not that this will hurt the tile, but it is difficult to set something wet on my counter or floor.

Buyer Beware! I used this husband & wife business back in 2015 and was happy with their work. This…read moretime, it was a dreadful experience; I was told that my kitchen floor installation would take two, maybe two and a half weeks (after the wood acclimated to my house). Once the wood had acclimated they took seven weeks to install the floor. Every weekend they took a three or four day weekend. On average they worked three hours a day. When I confronted their behavior Jeff gaslit me. He's full of excuses. The floor looks pretty but it wasn't worth the aggravation. I'm sure they're working other jobs, and that's fine, as long as they treat my job with professionalism, but they didn't.

Jeff Morse is a Master Craftsman who excels at his trade. I've used AAWF for two projects now, some…read moreyears apart, and their standards never waiver. Sure, someone else could have done it faster, but perfection is a process, and Jeff and his team stand by their work. As long as this guy can push a sander, he'll have a customer in me.

This is a very professional locally owned business. Our floors look amazing and we were most…read moreimpressed with their personalized attention to the things that concerned us regarding flooring choices. They worked in a safe and expedient manner. I would highly recommend this company for your new floors.

From the owner: Specializing in wood flooring refinishing for the past 18 years in the Statesboro area using eco…read morefriendly products that are safe for you and your family.