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    East End Underground Utilities

    5.0 (1 review)

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    Tragar Home Services

    Tragar Home Services

    3.2
    (65 reviews)

    I'm so happy with the service that I received from Tragar! My heat was completely down and my house…read morewas freezing. I was able to get a technician to come by the same day in less than 2 hours. I spoke to Erin over the phone and she was amazing! She was super helpful in explaining the different plans to me and spent over an hour talking to me and answering all of my questions. She was completely thorough and explained every plan to me, breaking everything down so that I was able to make the best decision. Fast forward to the technician. Russell H. was incredible and so very patient. He was very diligent and thorough with everything, talking through everything that he did and explaining why he was doing it. He answered all of my questions and was very friendly, knowledgeable, and professional. He stayed for 2+ hours working to make sure that we had heat. I'll definitely be reaching out and requesting him for future service. Overall, I'm very happy with my experience. The individuals at Tragar are very professional, helpful, and well trained in their respective areas. I highly recommend their services if you ever need heat, AC, etc.

    I was a customer for several years. Typically, it just meant getting my oil delivered and an…read moreannual tuneup on my burner (although getting an appointment for that took months in advance). Anyway, when my contract expired in late June, I sent an email informing them of no more deliveries and requested a refund of my credit balance. Two more emails and multiple calls, all documented, proved fruitless. today when I called, I was given the same lip service. I freaked out as it has now been over seven weeks. I threatened to Sue them. I was told that a manager would call back. Crickets. so, I took a ride to their Massapequa office and spoke to the Accounting Manager who claimed that today was the first time she heard about this issue. She promptly issued a check for my balance. I expect more from any company I do business with.

    East End Underground Utilities - utilities - Updated August 2026

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