Great Company. Staff is friendly Had a Dry well installed…read moreand back yard was put back to normal like nothing happen.

Everything went smoothly. Quick and clean. I am looking forward to more jobs with Action Jackson…read moretree Removal!

I called to ask about tree service and was surprised by how rude and dismissive the person was on…read morethe phone. Customer service starts with the first phone call, and the way I was spoken to immediately made me choose another company who was KIND, ACCOMMODATING, INFORMATIVE AND AFFORDABLE. They may want to consider hiring a receptionist or someone who knows how to speak professionally to potential customers. I no longer have to search for a tree service company as i have a life time commitment with the other one i chose. All i can say now is thanks to the rude person who answered this phone call :)

Let's start with the positive. They had the items I needed in stock. The prices were reasonable for…read morethese items (at least compared to others in the area). However, the customer service at this store and their store policies are horrific. Chris forgot to load one of my pallets when they shipped and refused to bring it on his truck. I had to borrow a pick up from a neighbor and hand move all the heavy pavers by hand. And I paid for shipping. But he simply wouldn't budge and told me to "do him a favor". Favor? I PAID for shipping! Chris also told me that although they charged a deposit for their pallets they'd come pick them up after install. However after install when I called for them to come pick them up he said they changed their policy and no longer pick up pallets. How very convenient for them. When I asked if there was anything he could do he said "i'm just an employee". Huh? But you're the employee who made the promise! So I had to pay $150 to toss the pallets plus I'm out $300+ on the pallet deposits. Suddenly their prices weren't so reasonable. This store has no concept of customer service and does nothing to help when things go wrong. As long as you're ok with that, shopping here shouldn't be an issue.

The prices are reasonable but the service sucks. The delivery driver fucked up the drop off and…read morebasically left 15 yards of gravel in 3 enormous piles after botching the maneuver where you dump evenly as you pull the truck forward. Four of us (2 of them elderly), just spent hours spreading thousands of pounds of gravel down a 500 foot driveway. Do yourself a favor and don't use these guys.

As a new client I was amazed by Chris and his crew!!!! They show up when they said would....my new…read morehome looks so different than when we got it. It's no longer a crazy overgrown jungle but a beautiful masterpiece that I love coming home to after a long day at the office. Chris' knowledge of what works best and what will look the best to achieve my vision has been quite remarkable and helpful to creating the landscape of our dreams. I can't wait to see what he and his crews have planned for our backyard fire pit, patio, as well as in the spring redo our driveway. I've seen some of their masonry work and I can't wait to see what the next phase will bring! I'm looking forward to working with Chris and his crew for years to come! Thank you for the wonderful work that has been done so far!

if you can avoid doing business with this company you'd save yourself a headache. there are so…read moremany other companies you could choose out here on the North Fork who are better at customer service. I ordered a cord of wood. Paid in cash as they expect. That's fine. They delivered a little more than half a cord and refused to deliver the rest. despite it already being paid for. When they dropped the firewood, I told the driver it didn't look like a full cord. He insisted it was. When I stacked it, it was quite clear it was slightly more than a half cord. I called, was asked to send pics and measurements. I did. it was clear. Chris's response? I've been in business 35 years I don't make mistakes. And he's yelling. Because that's what you do to a dissatisfied customer. You yell . And you dont correct your error. You hang up on the customer. And in later convos he denies his earlier statements. Gaslighting. And yelling. Over a half a cord of wood. Cheating a customer for $130. Over his mistake. Class act. (Insert eye roll here) Avoid this guy. His ego makes him difficult to work with. I'm sure he has lots of friends who will write glowing reviews. Sure. Whatever.

Once again stu and his craftsman have beautified my home. His suggestions and style were…read moreindispensable. This time it was my kitchen. He called each morning to tell me what work would be done that day.

Stuart came right away for an estimate. That was the last time it was easy to get a hold of him…read more Start date came...no Stuart, no call. Had to call him to see what was up. He wasn't able to come....had a " fire dept. thing. On the day he was supposed to come, we were up and waiting.....had to call again. So his crew arrived...very nice guys. Foreman worked hard to solve one issue. The quality of the railing materials....stinks. I'm sure they came from Home Depot. Treated lumber for stair posts with obvious gouges and splintering. Screws on decking not flush. This was not a cheap job. We expected better.

I hired Hampton Hardscapes to help fix a flooding issue I had on my property, which also included…read moreraising my pool to stop that from flooding, as well. Much like other reviews, the job went on for about 9 months. My property was left in complete shambles and my front yard became storage for the owner's equipment. They had no respect for my property, regularly discarding their lunch garbage on my property as well as debris from the job. There was trash everywhere. In order to raise my property, he chose to save money and use dirt mixed with concrete and rock. As you can imagine, the concrete has completely hardened over the years causing grass to be built essentially on a concrete slab. My property now does not drain water, so the water just sits on the grass causing me countless water issues. I have had to pay to have drains installed throughout my property in hopes of fixing this issue. I will have to eventually dig all this up and replace this the proper way. They chose not to use concrete to build the walls of my pool patio, instead using paver walls filled with sand. The patio around my pool has collapsed in many areas. When it rains you can watch the sand just flow out the sides of the patio walls. I have patched this over the years, but now it is fully collapsing and will need to be fully replaced. The settling also caused the pool pipes to break and those had needed to be replaced. They chose to use cement block to raise the pool instead of pouring cement. They never filled the holes in the cement blocks properly and never smoothed the edges. Immediately upon completing the job, I had to replace the pool liner because the cement blocks caved in causing holes. I now have to replace the pool liner a second time in 4 years and re-do the work around the pool to correct the poor craftsmanship here. Hampton Hardscapes also installed an outdoor kitchen for me. As I have been having to fix that over the years, I had a high quality mason come and he could not believe that the entire structure was built using wood and stucco, vs building out the structure properly. I will also need to replace this in totality due to poor craftsmanship. All in all, it will cost me about $100K to fix all the low quality work done on my property. I trusted Yasser and his company to fix my issues, but was left with more problems than I started with. The best part is, Yasser threatened to sue ME for withholding less than 5% of the final payment as I begged them to finish the job, get his equipment off my property and fix the things which were broken throughout the process. I can back up this entire review with pictures and receipts.

Hampton Hardscapes is the best! They've done walkways,…read moredriveways, steps & patios for me. I've worked with them on residential properties for years. Please feel free to contact me for further references. If your looking for the best work in the Hamptons, you've found your company

Louis has done several jobs for me both inside my house and outside. His prices are fair and the…read morework is outstanding Louis is truly a real craftsman which is hard to find these days. Recently he completely re-did my main bathroom. My wife and I were truly impressed and amazed at the finished bathroom. Louis is very helpful, kind and supportive. I can't believe how neat and compident he and his workers are. I totally recommend his company to anyone looking for a professional hard working team. You won't be disappointed. Ralph and Linda Hampton Bays

Luis came to look at the job gave us a price. We agreed he came back and did a really nice job. I…read morehighly recommend Luis.

David is a real pro and responds quickly. I needed gas boiler service and was advised to replace a…read morecouple of parts

Left 3 messages for AC maintenance and repair... no response. Second time this has happened to me…read morein 3 years.