I had to highlight this Ulta specifically for the staff! They were the most helpful in any question…read morethat I had, and they were very-knowledgeable in where those items were located in the store. I would fasho love to return to this location!

What can you say it's Ulta!! Love this place. I can never go in for one thing one leave with it. I…read morealways end up with a whole Ulta haul!!! Staff is helpful and always nice here at this location.

I had an opportunity to visit Sephora in Deptford Mall. I was focused when I walked in today, I…read morewanted a professional color match for eye concealer. I needed a fair, objective opinion....so here I am. I believe as brown and black complexions ages, we need more attention to our eyes as we mature. Emily listened and suggested some great concealer based on products I used in the past, but with a different base to give it a different look. I took my time tried on some samples, no rush. Extremely relaxing. The customer service is A+ Loved the individual attention and application of the products. Well lit displays of great products and the SAMPLES are plentiful. Hard to find top of the line samples in the stores in the five boroughs because of the intense traffic. Thank you Emily!

The eye sent my hubby's prescription over at 12noon on 9/5/2025. I came to pick up through the…read moredriveway at 6pm and was told it would take 30 minutes. I decided not to come back. I came in at 11:30am and was told it will take 20 minutes for pick up. I wanted to know why it still wasn't ready. I was told it was not expedited. That's why it wasn't filled. Unacceptable. Do better.

I'm a regular, but I confess that I do most of my shopping online. Today I was in the area so we…read morestopped at the Deptford Mall. I was excited about the semi-annual sale. I just found out that the semi-annual sale is limited to fragrances. The most popular sought after candles are not included in the semi-annual sale, I missed that in the fine print. The sales associates were ALSO confused about which candles were on sale. So, yeah I'm not impressed with the fine print this "scent only" communication.

I needed to make a return of a purchase made using Instacart. The receipt showed the price I paid…read morefor each item but it lacked the barcode for BBW being able to scan and processed the return. The cashier decided to do the return and gave me a store credit. Once everything was done I review the return receipt and noticed one of the product was cheaper. I told the cashier that I paid more, I show her my receipt but she referred me to the manager. The manager explained the whole issue of not being able to give me the other 5 dollars since he can't manually adjust the amount. He told me to call customer service the next day, that they will help me. Well, I called them. They thank me for being a loyal customer but refused to issue the 5 dollars credit. Same reason, no bar code. Total contradiction. Nobody took care of me. So much for being a loyal customer. I worked retail before and all of them could of issue a gift card. Even cash return money. They have a key for a reason. So, bottom line wonderful products, horrible customer care.

My first visit to this expansive beauty supply store was very impressive, with endless options. The…read moreTop Notch customer service was remarkable and will keep me coming back . I learned that the pleasant lady assisting me, was the owner . She answered all my questions, showed me my options and as a beauty PROFESSIONAL, she gracefully offered her recommendations as well . I cannot say enough about how delighted I was with the customer service I received and I witnessed others receiving too. I live 30+ mins away but will gladly make the ride to support this business. Their service won me over ; it makes all the difference. I learned they've been at this location 8 years and I wish them Continued success. Very grateful I stumbled across this GEM

Bought a pack of human hair. My beautician opened the package and we discovered that I purchased…read morethe wrong color. Went to the store within their seven day return/exchange policy to exchange or get a store credit. Before I could ask for the exchange or credit the cashier bluntly stated "we can't accept that because it was opened". Their return policy on the receipt states "product must be in original condition and package (With all tags attached) for returns/exchanges."' No where does it states that the packages couldn't be opened. Exactly how are you to know if the product is correct if you don't open the package. I'm not a beautician and clearly this was my error. However, the product was not used and we put in it right back in the original package with all of the tags. Wasn't worth arguing with her about it. They just lost a customer that's all.

I love these ladies! I decided last minute I needed my hair done and they just fit me right in on…read morethe same day. They do a great job too! I was coughing and my stylist took her purse, ran next door and got me a bottle of water! Great customer service! They been doing my hair for at least 7 years and i will remain a customer! TeeTee

blocked me from booking because I used card over cash terrible customer service. Two stylists and…read moreone only knew how to make parts straight and even without taking to long. Be aware how you pay if you gonna book.

In this small store you can find natural, organic products all clearly labeled and handmade. Great…read moreplace for personal gifts or to treat yourself. Currently open on the evenings and weekends.

In the Beginning Soaperie is unlike anything I have ever tried before and I'm so glad I did. Not…read moreonly do they have a great assortment of products they're all natural and great for my extremely stressed and sensitive skin. Definitely coming back to treat myself to great products.

Wow! From headache to problem solved! Received an incorrect…read moreorder via net purchase. Was informed to return items to local store. The manager Stephany was gracious in issuing a credit for the botched order. When asked if she could offer the correct product at internet price she said "no problem" in 5 minutes I had the CORRECT items for my wife with NOOO headache or debates. Wow! Telling my wife to buy at store from now on. Competent people make a difference!!!

I love this place, but hardly go?…read more The store is chock FULL of so many yummy beauty products, that Im SUCH a sucker for. This trip was for my daughter, who has gorgeous, thick hair. She was after an argon oil product, which we left with, of course. $10 Ill be in soon enough to get some temporary purple hair color for my upcoming trip to see "the Purple One's" PAISLEY PARK! RIP ( Very helpful staff & clean / organized store to boot!)

I've been to Deptford's JCPenney store dozens of times over my lifetime and I'm usually successful…read morein finding items to purchase. This time around, I purchased several Ana and St. John's Bay brand shirts for fall, as well as some adorable dish towels and a Thanksgiving-themed home decor item. Penney's is my preferred store over other department stores. The Deptford location is easy to navigate and generally quick to check out as well, unless you're visiting around Christmastime.

I fell asleep in their dressing room and they kicked me out. I wont return. You lost a customer for…read morelife!!!!!!!!!!!!

I tend to go to Rite Aid, esp now that my local one it's been remodeled, but I really prefer…read moreWalgreens. I'm not sure if it's the cleanliness and color scheme or what, but I just prefer Walgreens. The staff is always friendly and helpful and their sales are pretty sweet. I like that they help kids with Cancer (GOD FORBID!) with the 'Red Nose' promotion. Super :)

I was at the walgreens in Blackwood on the blackhorse pike Wednesday September 8 2021 at 8:30 pm ,…read moreI needed to go to the photo area s I walked in and went to make a card, behind me was a Bangladesh young man who was confused, unsure, of what he exactly needed from kiosk but needed assistance from a walgreens associate . He proceeded to ask the employee behind the photo counter (Pat) for assistance Pat cut him off before he could even finish his question with a rude response of "this is not my department I don't know" he tried to ask another question clearly she could not answear back in a polite way or get another's person o help him but yet at the same time she was waiting on a Mother/daughter and was very nice to them (white family) she was telling the mother how they have other Walgreens customers in there store because of a problem at another store she can tell because they aren't her normal customers.How dare your employee be so rude to any customer that way . I found her to be racist, in every way ,she was kind to mother/daughter but cut the young man off with no assistance of her's or direct him to someone who could help him. the man was very lost and confused.Pat had no problem going n back to get another employee when she was finished in that department to walk away. The next lady was very kind to the young man when he asked her the same questions. At that point when my order was ready I let the new lady at the counter know how disappointed I was in what I witness ,at that point the young man heard me and also said Pat gave awful customer service. I hope this is handled. there is not room for racism or bad customer service in Blackwood or anywhere. Thank you , Katie Tucker