it all started in early spring of 2013, about 4-5 months ago. My roommate and I decided to do laundry at this place because our normal spot was busy, we load the washers and turn them on... we notice the water is brown. nothing we can do at this point. we wait for the wash to stop and our clothes are red in rust. The attendant said this has happened before and she would do her best to save our clothes, well she did what she could but we lost quite a few things, in my case a few Armani things...... months go by I don't hear from them, I call and they have a bag of replacement items. I got a few towels and a sheet set...... keep in mind most of my sheet sets are now single items and not sets due to this place... I'm a business owner and I know its challenging making good with your customers after something like this, but every time ihave stopped in or called the owner is busy....too busy for a customer!? for half a year!!! If you have clothes that you care about, don't use these guys. I've got the run around for months and months andmy roommate had to replace all her personals and received nothing....but a empty promise. do yourself a favor and use fall river laundry, I wont do business with these guys.... and I'm not the typical person to write a review.... either good or bad. maybe a quick call to my lawyer is in order after city elections are over, but this will do for now. DONT USE THIS PLACE!! read more