Dennis ROCKS... I have a custom system and Dennis confirmed what I thought was wrong and explained thoroughly what needed to be done, the upsides and the downsides. The business owner and Dennis were understanding with a payment mixup and worked with me to get it right. I am VERY HAPPY with East Bay PC. My next upgrade will be to Dell no doubt, but Dennis went the extra mile to get my computer up and running for a meeting I had online! You can take your computer here, it may need more than you think to take care of it, but what you need will be explained, old parts shown and the process talked through with you. YOU CANNOT GO WRONG TAKING YOUR COMPUTER HERE! read more