Mark is very professional and prompt about his work. He installed a new battery in my Jeep in under…read more15 minutes. I'm glad I went ahead and trusted him with my business. Thank you, Mark!

Mark, thanks for the new battery and it was a pleasure chatting with you! I will recommend my…read morefriends to you for future services. Dan 2002 Toyota Highlander

I had another 5-star experience at O'Rielly Auto Parts--this time at the San Leandro location. Back…read morein 2018 a man named Glen helped me choose wiper blades at the Castro Valley O'Rielly Auto Parts. I never forgot how cool that was to not only have help finding the correct set, but also getting help installing them too. I happened to be in San Leandro and since a storm is coming in a few days it was high time for new blades. A man named Henry was there to greet me as soon as I walked in the door. He was kind, friendly, and incredibly helpful as he selected new Bosch wiper blades for my Mazda Miata. Turns out Henry trained Glen way back in the day so it makes sense I'd get the same warm, concierge-level care. Since I just had a medical procedure on my right hand, Henry was happy to put the new blades on my car. It was a wonderful experience. The store is clean, well stocked, and in neat order. The parking lot is also big and easy to get in and out of. But the customer service is just top-notch. I am so grateful. Thank you Henry!

If You Wanna Get Robbed, This Is the Spot…read more I genuinely cannot believe this experience. They Took My Money, That's About It I purchased brake pads online, received a confirmation number, an invoice, pickup instructions, and was charged $66.44. The money was removed from my account. I have the receipt. I have the barcode. I have the order number. I even have the return instructions listed at the bottom. Turns out I didn't need the brake pads anymore. No problem, right? I figured I'd simply pick them up and immediately return them. Wrong. When I went to the store, the assistant manager refused to give me the part. He said the order was "processing" and "on hold" and then proceeded to say that we never bought it -- despite me showing the confirmation number, invoice, barcode, and proof that the money was already taken from my bank account. His response? "Yeah, that doesn't mean anything. You need to speak to a store manager." Professional Money Collectors, Amateur Problem Solvers I'm sorry... what? Since when does picking up and returning an item require a STORE MANAGER? What kind of business model makes a basic pickup and return so complicated that management needs to be summoned like we're authorizing a merger? And the best part? It was the ASSISTANT MANAGER giving us a hard time. So let me get this straight: You took my money. You confirmed my order. You sent pickup instructions. But now I can't get the item, and I also can't return it -- unless the store manager personally blesses the transaction? Should I bring the CEO next time? Do y'all need my Social Security number too? Should I file paperwork with the federal government? Get a presidential pardon before I'm allowed to process a refund? At this point we paid for brake pads we weren't allowed to receive and weren't allowed to return. That's not a "processing delay." That's absurd. If an assistant manager cannot handle a basic pickup and return with clear documentation and payment confirmation, that raises serious questions about competency and training. We walked out without the part and without our money. That's not customer service -- that's a circus. Fix your systems. Train your staff. And maybe empower your management to process a simple transaction without requiring an executive summit. Unbelievable. They Took My Money and Told Me It 'Doesn't Mean Anything Man I love getting robbed, I can't wait to shop here again just so I can get my money taken away from me Keep playing with me like I don't come with consequences Y'all testing me like I don't know how to escalate Keep testing me... I promise I'm one inconvenience away from becoming a different person

Man! Soooo easy and convenient! 1 - easy parking on a weekday. 2- called to ask a question and they…read moreanswered prompt and polite! 3- arrived and was helped faster than expected! Super knowledgeable and effective! See you next FOB battery!

They charge me for core but don't want to reimburse me when I brought my battery.very disappointed…read morewith interstate .

Absolutely amazing! Found this father and son team on Craigslist, and their service of my old Yale…read moreforklift battery was very quick and about half of what a new replacement would cost, and was delivered with warranty and new paint! Further, José went way out of his way to expedite the process, arranged for another forklift to facilitate removal and installation, and I couldn't be happier. I wish I could give more stars! Excellent communication, busted his butt to provide a timely solution at a very competitive price, and great to work with. Got battery issues? Call these guys, you'll be glad you did.

I work for a company that only has 1 forklift and 1 of the battery cells shorted out. We needed…read morehelp fast! I called around and everyone referred these guys for great service and repair. Jose is straight to the point, provides options, explains everything in detail and sticks to his word. Honest with no hidden fees. Highly recommend for any forklift, battery or charger service!

We had our bow thruster battery go down on our boat. It is a beast of a battery and not everyone…read moresells them. I was looking online to find out where I might be able to get one and stressing on how I was gonna be able to get it to the boat and on the boat and get the old one out since there were so big and heavy. Saw the ad for battery rowdy, and gave them a call. Oh my! #easybutton! They immediately knew the battery I was looking for. Had it in stock and said they could be at my boat in the very next day. Their technician showed up on time. With the correct battery. Brought it out to my boat. Did the installation it took the old core away for me. Could not have been easier for me. Super friendly, very knowledgeable. Quick service. Five star experience. Highly recommended.

Awesome biz. Owner himself came out and walked me through what he was doing, fit me in quickly on…read moreshort notice, and the price was more than fair. Can't recommend them enough. Definitely saving their number in case my other car dies in the future! Thanks John!

Scam "Refurbished " battery we paid $1900 for lasted less…read morethan 2 weeks, less than 400 miles. Battery completely dead - since it had been only 2 weeks we asked for refund and we only got $919 back This is not an honest business

Great business. Appreciated KC's professionalism and knowledge. My Camry has over 200k and it's…read morerecommended to replace the hybrid battery after 100k. KC ran a diagnostic and not only determined that my battery was fine, but found that my rear backup light was out. If I ever need to replace my battery I'm definitely coming back.

It's 340 pm in SF, raining hard and my car decides to stall about a quarter mile from the bay…read morebridge. I limp it over to the shoulder and started looking for tow drivers. Jay at On Call Tow got back to me immediately and in about 35 mins my car was on his truck and I was sitting in the front seat. Jay was calm, polite, professional, punctual and SAFE. Jay got my car to the service department in the east bay right on time. Due to Jays prompt response and pick up, I was out of danger and had the situation handled within an hour and a half. From stalled on the freeway to car being at the service shop and me being home in 90 mins??! Unheard of right?? I'm definitely saving Jays number for future needs and I HIGHLY RECOMMEND this company to you if you're in need. (Also very fair pricing) Thanks again Jay

Jarrell is amazing! From my initial phone call I knew I was in good hands. He was very friendly,…read moreprofessional and ready to take care of the car. He arrived as quickly as he could and gave ETA while enroute.. My car was involved in a hit & run and it also damaged other cars. He was very respectful to and for all parties involved. He is worth every penny he charges.

Great Deal and Customer Service! Grand Opening Deal, $1.99 for watch battery replacement! Can't…read morebeat That. Definitely recommend this place!

From the owner: Battery Saver™ offers a line of computer controlled vehicle battery chargers, maintainers, and…read moretesters. We provide effective solutions for Automotive charging needs as well as Marine environments, Golf Carts, Industrial Equipment, Motorcycles, ATVs, Motorhomes, RV's, Snowmobiles, and just about any application where Lead Acid type batteries are involved.

I came in around 5:30pm on a Sunday to get my battery and alternator tested. Angelo helped me right…read moreaway, ran the test quickly, and confirmed my battery needed replacing. He walked me through the options, grabbed the one I chose, and swapped it out promptly. While I was there I also realized one headlight was out. Angelo had Mohamed help me find what I needed, and then Angelo stepped back in to help install the headlights once he finished with another customer. Super efficient, professional, and genuinely helpful. I really appreciated the teamwork.

This is a solid location. Everything you would expect and the customer service is great. Plenty of…read morefree parking.

Bought a car yesterday and I don't think it had an oil change since the year 2009. Its an old…read moremuseum piece from the early 90s that I just could resist purchasing. Been to this location countless times over the past decades. I'm not sure why Americans neglect cars so much. Even if you don't drive a car a mile in 16 years people tend to think the oil is just fine. No, no its not. I got my car home late last night and first thing I did when I had a chance was to come in and get some oil from here. I'm always impressed when a filter from a car that is 35 years old is still in stock. The car has 29,000 miles and looks almost like it came off the assembly line yesterday. I know most people seem to squeeze every ounce of life out of their cars and milk them like a cow totally dry. Then they complain if they have a $500 mechanic bill. We aren't going to do that here. Nein, Nein, Nein!!! This little cream puff I'm happy to get out of the hands of the general public. Its getting routine maintenance and a spot in the garage - as I don't think its seen any sun for 99% of its life. I had just finished bringing up to speed another 80s car I had just gotten a few days before - and I couldn't do it without the help of these stores. I really admire how so much is in stock. No ordering no shipping but on shelves on site. I'm not the biggest fan of ordering and getting in the mail - although for some of what I need its necessary. Over all the years this store has been great for dropping off oil and has very friendly people working here.

The rudeness of their place is ridiculous. Terrible terrible…read moreterrible customer service Very rude to an elderly customer Wasn't greeted at door Tried to reprimand me when I told them to service her . Calling corporate Shameful Ridiculously unnecessary