I agree with Lisa H. Review. I can't believe this Doctor is still practicing! My Dog was given an…read moreincorrect med dosage of 4 times the amount!!!!!! When she started getting sick and her eyes swelled up horribly I took her immediately back in. Dr. Smith realized the mistake and her attitude astounded me. She abruptly said that a certain amount of mistakes were allowable!!!! Extremely scary to hear that kind of cold response. The next Vet I went to had heard similar stories about her.

Dr. Deborah Smith is an amazing veterinarian and person that I would trust more than any other…read more Most doctors try to scam you out of money but Dr. Smith will give you a very realistic expectation of what you should expect from the diagnosis, treatment, and cost of care that your pet needs. She even refers out if she does not think that she is a good fit for your pet(s) (because of the limited equipment she can take with her to your home or because she knows other vets who specialize in a specific treatment such as extensive dental procedures), which is very honest of her because she could just take your money and waste your time but she DOESN'T! She is extremely knowledgable and keeps up with current medicinal practices in both conventional and holistic medicine. She is excellent with acupuncture, Chinese Herbs, Class IV Laser therapy, examinations, dietary care, senior care, puppy care, everything! She is responsive in her correspondence and even sends you your pets records after your exam so that you have them at your convenience in case you need to go to another vet. She has helped me and my pets tremendously and I believe so much in her abilities as a veterinarian. I do not know what I would do without her! I can't believe these negative reviews for a second! They sound like two very bitter counterparts who have intentionally come to attack her many, many years later at a completely different practice. I was a local so I know a fair amount of the clients that Dr. Smith has served and have never heard anything but gratefulness for the pets she has helped to care for and love. What sets Dr. Smith apart is that she is attentive to every owner and every pet in more detail than your own primary care doctor would spend on your human health care!

I established care with Holistika Veterinary Clinic in 2024 with one of my cats (I have two)…read more During my first visit I spent over $1,000 on consultation and services. Because of the cost, I needed some time before bringing my second cat in. During that time my second cat had a medical emergency -- a urinary blockage. I rushed him to the emergency vet, where the bill escalated quickly since everything was out of pocket. The emergency vet suggested that to save money, they could give me my cat's urine sample so my regular vet could run the lab tests instead of running them at the emergency hospital. I immediately called Holistika Vet because they were the only veterinarian I had an established relationship with. I was extremely distressed and crying because the emergency vet had told me there was a 50% chance my cat might not survive and that follow-up with my regular vet would be important. The receptionist told me it was their policy that they could not see my second cat because he had never been examined there before. I explained that I understood the policy but asked if they could at least run the urine tests (which I would pay for) to help us understand what caused the blockage. Unfortunately, I was told they could not do that either and that the tests would have to be done at the emergency hospital. The conversation felt very cold and unsympathetic during a moment that was extremely frightening for me as a pet owner. Fast forward to February 2026 -- I scheduled an appointment for both of my cats. A few days before the appointment I received an email canceling it, stating they would no longer see my pets because I had given attitude to the receptionist during the emergency call months earlier. I went in person to speak with management to explain the situation and my perspective. I was told they had no record of the conversation but were still refusing future care. For me, the most disappointing part of this experience was the lack of compassion during a very serious emergency and the refusal to even run a test that could have helped guide my cat's care. Thankfully, I have since found another holistic veterinarian in Glendale, California who has been incredibly supportive.

Our dog has been battling IBD since we adopted him in 2020. After his last flare up, we became…read morefrustrated with the regular commercial vet just constantly recommending harsh steroids - these are making him lose his hair and are not great for his skin and liver. We came here to look for more natural alternatives and met with Dr. Chau. In the short session we had today, we learned about options and recommendations we haven't heard before (herbs, additional tests, and many other potential solutions we can look into). We left feeling more optimistic about potential natural solutions for our fur baby. Our pup is aggressive and bit one of the techs during the saliva sampling - we were absolutely mortified and felt so terrible but the whole staff was so understanding. Everyone there is so sweet and we look forward to the partnership to find a long term solution for our dog. We left with Chinese herbs to help with his severe skin allergies so I'm excited to see if these help him out in the next few weeks! We will also have a follow up consultation once his food allergy test results come back (it's about a 2-3 week lead time).

Today was a very hard day. Our Athena passed away and this was the only veteraniran who brought us…read morein with compassion and understanding the situation. They were very professional,kind, and did not rush the extremely difficult process at all. I will forever be grateful for their kindness,respect,and care. Valeria Montenegro, Athena 's mom

I brought my dog Luna for vaccines and her annual exam, and really appreciated how thorough Dr…read more Foote was during the visit. He took the time to thoroughly examine Luna,provided food and dental suggestions, and addressed all of my questions, which made me feel confident in her care. I will definitely bring my dog back for future veterinary services. Thank you Dr. Foote and all staff!

Dr. Huang is hands down the most patient, compassionate, and knowledgeable veterinarian we've ever…read morehad. She always takes her time to explain my dogs condition in detail and never fails to follow up with a phone call to check on how they're recovering. The staff, including Heather, Autumn, and Bijal, are also amazing and will treat your fur babies with lots of love and care. I know that my dogs are always in good hands when I bring them to Glendora Pet Care Center. Unfortunately, one of my dogs crossed the Rainbow Bridge after being hit by a car. My other dog also crossed the Rainbow Bridge at 14 years old last week, and Dr. Huang gently helped him and made sure he was comfortable the whole time. We received a beautiful card with handwritten notes from all the staff and Dr. Huang a few days after and it was very touching and much appreciated. Through Dr. Huang's care, my dogs lived a long and comfortable life. I am truly so grateful to have found her to care for my dogs and will recommend all my family and friends to her.

We went to Glendora Pet Care Center because the owner used to be on staff at La Verne Animal…read moreHospital and we really thought she was an excellent doctor. Unfortunately, she doesn't work every day and the days we are able to bring our cats in, she does not work those days. The care our cat received was good. They couldn't give us a definitive answer to our cat's problem. They seem to have a high priority of selling food and other products. Also, there is no onsite emergency services. For these reasons we returned to La Verne Animal Hospital and they figured out what was wrong. Glendora Pet Care is a good place, just not for us.

This is a veterinarian, unlike no other. I walked in for the first time with one of my dogs and it…read morewas the first time I've ever taking her to the vet or she wasn't shaking. I could see Dr. Watanabe really loves what he does and cares for the animals..

The very, very best. I have never trusted any doctor more. This is an EXCELLENT clinic, Dr…read more Watanabe and Dr. Sakamoto and the whole staff have my deepest respect and gratitude.

Our dogs are all part of the family, so any health issues are worrisome. Our Boxer mix has raw skin…read moreon her nose that won't heal, so we brought her in for a diagnosis. Well, it seems it's a type of immune disorder that is very common, so it's not as bad as we thought. You can never take any chances when there is unusual growths, so we're happy the kind veterinarian was able to diagnose after a brief surgery to remove a portion of the growth. We were also happy with the professional atmosphere and clean environment provided by this animal hospital, located close to us and convenient for all our dog's needs.

Horrible customer service. I called several times and left messages with the guy who answers the…read morephone to inquire about services and no one has returned my calls. If they can't even have the courtesy to return your call, how could you expect to trust them with your pet's treatment? Find a better office that actually cares about providing basic customer service because it's not here.

Hearts and Halos is a veterinarian company that offers home pet euthanasia services. My husband and…read moreI decided to use them to help us put our beloved little girl, Muffin, down last month. We had the pleasure of Dr. Susan Chao come out to our home on Friday, March 20. We had a 9 am appointment (the first one of the day) and she arrived a little before. She had called me about 15 minutes prior to let me know that she would be arriving within 15 minutes. When she arrived, my husband and I greeted her and had her walk to our backyard, as this was the place I had wanted for our little girl because she loved being in the backyard to sunbathe. Dr. Chao was wonderful at guiding us through the process, explaining every step of the way and allowing us to take our time to say goodbye to Muffin. She also allowed us to give Muffin treats during the process (Muffin's last meal was a chicken nugget from Burger King and pureed chicken that Dr. Chao brought, which Muffin really did enjoy eating). Dr. Chao also did cut a piece of Muffin's fur for us to keep and placed it in a small plastic box, which she put in a small mesh bag and gave it to us as a keepsake. Muffin passed away on March 20, 9:31 am. Dr. Chao gave us some time to spend with Muffin right after and just walked towards the side of the house so that we could have privacy. Afterwards, she placed Muffin in a basket and then we walked with her towards the front of the home so that she could take Muffin with her to eventually be cremated. About two weeks later, I contacted Hearts and Halos to ask if Muffin's ashes were ready for us to pick up (please note that the company can also mail your pet's ashes to you, but we just preferred to pick it up in person). I had a hard time getting ahold of them via telephone, so I emailed the company and was able to arrange for a pickup time. I was told via email that someone was supposed to contact us that day that I had emailed them about Muffin's ashes though... This past Thursday, my husband and I went to Gardena to pick up Muffin's ashes (please note that Hearts and Halos office is now in transition to moving to Hungtinton Beach). When we arrived, an employee came out and gave us a small gift bag, that held her ashes, seeds to plant in her memory and also a small brochure regarding aftercare and additional resources for the grieving process. I do like the box that her ashes came in and also I love the small wooden heart with her name engraved on it and a small halo right above her name. The total cost for these services is $840 (you can pay via check, cash or credit card). You can also have additional items, such as an urn (which cost $60) or your pet's paw print, that will cost extra. If you do not wish to have your pet's ashes back, the cost would go down to $675, in which your pet will be part of a communal process to preserve their ashes and then will be scattered in the company's memory garden. Just as a price comparison, when we had to put down our other 2 dogs at the vet (both of our other dogs were of an emergent case and so we would not have been able to plan for their euthanasian earlier and so we would not have been able to utilize these home euthanasia services even if we had known about them at the time), at minimum, it would have cost $455 if we had made an appointment and had this service done during the day. However, both times we had to rush our dogs to the vet were during after hours and without an appointment, so the cost was around $560, which also did include their ashes. So, these home pet euthanasia services can cost an additional $100- $300 more but we felt it was worth the cost. We did not have to rush and deal with the stress and anxiety of the car ride from our home to the vet and also sit in the waiting room while they prep our dog and then say goodbye to them in the vet's office (where both of our dogs really hated going to the vet). The ability to allow Muffin to be in the comfort of her own home and to have foods that she enjoyed during the process was worth it for us. I highly recommend home pet euthanasia at home if you can afford it. I like to think that this was the much better choice for Muffin and hope that she was happy with her chicken treats right before she left us, keeping her in good spirits than to be stressed and anxious if we had chosen to bring her to the veterinarian instead. Thank you Hearts and Halos for helping us during this process.

I can't say enough about the compassion and kindness Dr. Denise showed during one of the hardest…read moremoments of my life. Saying goodbye to my beloved kitty was something I had been dreading, especially because she was very skittish and easily stressed, but Dr. Denise made the entire experience as peaceful and gentle as it could possibly be. Her suggestions (like adjusting the environment and approach to minimize stress) made such a difference and helped my cat feel more at ease during the transition. Her assistant was equally kind and thoughtful, offering quiet support and handling everything with such sensitivity and respect. Together, they created a space that felt calm, dignified, and full of care. This is an incredibly difficult decision for any pet parent, but I am so grateful I had Dr. Denise to guide us through it. Thank you for helping my sweet girl pass with peace and love.

We love Susan! She is great with all of our fur babies. She will bring out a note pad to jot down…read morewhat services we would like for each pet. If there are any issues that you've noticed, bring it to their attention and they will work on it. We love the service here and they also have packages for pets who need more grooming attention.

COVID-19: Social distancing is not enforced at this establishment. Some of the staff wears a mask…read more All customers are not expected to wear a mask. It's optional now. There are some hand sanitizers available for customers to use. This place is open and available with limited capacity. They are not sanitizing in between customers. COVID-19 Vaccination Proof: This establishment currently does not require proof of vaccination. While I was here in this establishment a month ago, I asked if they had any special offers and they weren't offering any at the moment. Parking: The parking lot for this establishment is massive since they share the parking lot with other establishments. Parking spots are decent too. You don't have to worry about people dinging your car. Establishment: The establishment itself is very clean, neat, and tidy. I always bring my rabbit here to get her nails trimmed. Nicole has been my go to groomer for my pet rabbit. Nicole is super friendly, kind, caring, and skillful.

Pine Animal Hospital is amazing----- The staff individuals…read moreare just outstanding ! The 2 ladies at the reception desk are gems.-- Pleasant Bubbly Informative Professional and with smiles!! Dr Steve was superb- Professional Concerned Attentive Informative As were the assistants The place is clean Comfortable It made you feel good and my Siamese (Leo) cat was also at ease, which means a great deal to me!!! Another nice touch---- Inside the exam room there was a sign on the door---- "Welcome. Leo" Pine Animal Hospital is beyond a 5 star rating!! Rodger Have already scheduled my calico Cat for exam and any vaccines that may be needed for her!!!

I'm so happy to share that my beautiful fur baby is back to her normal, happy, healthy self!…read moreAfter being spayed at a different clinic--during which they also removed an ovarian cyst--she just wasn't bouncing back. Two weeks post-surgery, she became lethargic and stopped eating, so I rushed her to Pine. The team there was incredible. They performed blood work and quickly identified an infection. After receiving fluids, antibiotics, and pain medication at the clinic, along with a course of antibiotics to take home, the transformation has been amazing. It has only been a couple of days since our visit, and she is already thriving again!

So happy I found a local self serve pet wash. Took my pug in yesterday and my frenchie today…read more Javier is the best! He's attentive and considerate. Made sure the bath was elevated for ease as my dogs are small. Even warned us of a German Shepard getting blow dried before we got started. They've got all the amenities, from towels, shampoo & conditioner (you're welcome to bring your own) and a variety of deshedding brushes. A literal pet spaw! Today was a different experience, everything was great till the very end. There was a groomer there and I asked if they can do a nail trim, (which I usually do myself or regularly at the vet) My frenchie is a 4 yr old 18lbs dog... a little bit on the hyper side but the groomer lost his patience and had an unnecessary attitude. To the point of claiming my frenchie 'bit him' (He does NOT bite) I was there, my daughter was there, and Javier was there if he needed help to get him settled we were all there. At the same time, if you CAN'T do it, just say so and keep it professional. I mentioned to Javier that I regularly take him to the vet for a nail trim and the groomer's words were "there's also plenty of vet techs to assist in holding him down!" That was unnecessary banter and again if you CAN'T do it, just say so and keep it professional. Aside from that, I WILL def be returning regularly for self service wash because everything else is great! Javier called back to apologize for today's experience so it def shows he cares. 10/10 recommend.

From start to finish, this was such an amazing experience! From the moment I called and spoke with…read moreJavier, to booking the appointment, to meeting Ivan everything was seamless and professional. They took such great care of my dog. Not only was the pricing very reasonable, but my dog came out looking SO good, clean, fluffy, smells amazing, and honestly looking a little too cute! You can tell they genuinely care. They even pointed out things I hadn't noticed as an owner and took the time to educate me, which I really appreciated! I'm beyond happy with the service and will definitely be coming back regularly. Highly recommend!