Every time I came for an appointment, it felt more so I was seeing friends rather than…read moreorthodontists. Everyone in the office is so so nice and extremely patient! I've gone here along with my sister for 8+ years and it's always been a pleasure.

Just an amazing experience from day 1. Dr Doug and his staff are professional, friendly, and always…read moreaccommodating!

It's located in a very lovely town at Rockville center. They have excellent service. And they are…read morevery professional. The price is also reasonable. I get my retainers today. We have had lovely conversations. Gotta say it's a great place to have your first orthodontist visit there at Halberstadt Orthodontics.

My daughter has been a patient of Dr Halberstadt for several years. She had a very difficult case…read morebetween being very late getting her adult teeth and then missing several other teeth so her dental work took longer than most. Dr Halberstadt would explain everything in detail to both my daughter and myself and always made by daughter feel comfortable. His prices were very reasonable and he worked out an affordable payment plan with me. His office staff is wonderful, most notably Donna who is one of the most welcoming and lovely people I have ever met. My daughters braces are now off and she's very happy with the final result. I would highly recommend Dr Halberstadt.

Do not come here. Their front desk is ridiculously disrespectful. The first time we called, they…read moretold us they could give us a disk for my wisdom tooth scan, as I needed to take it to another dentist. They told us there were no extra fees (as our insurance wouldn't cover it) and there was a 10% credit card charge in person. After I had the scan, they told us we couldn't receive a disk. We asked why they told us different over the phone, and they denied any involvement. The next day we called asking to receive the scan however possible, and they told us they'd call us back but never returned the call. It was a holiday weekend, and we expressed urgency regarding this. We called later to further inquire until they put us directly on hold and then hung up after 15-20 minutes. We called after the long weekend, we called back to receive the scan, to which we received a singular screenshot of a 3D scan. This was unacceptable to my other dentist, and we demanded a way to view the scan in its entirety. In return they sent us an email with the same screenshot and a panoramic scan I also had there. Finally, I called and asked them to ask their boss who said he could give it to me, provided I was there with a thumb drive in hand within an hour. I had to drop everything to get my scan!

DO NOT COME HERE. They're sketchy about prices and billing and how much insurance is actually…read morecovering and the dentist is a very aggressive "Upseller" about dental work. I stopped coming to this location because they could be a bit cagey about what's going to be covered and always seemed really insistent that they do the work first and figure out what was covered after the fact I was offput but kept going for a while since at the end of every visit I paid out what I owed and according to them i was square. The event that actually convinced me to stop going was in 2021 when the dentist told me I needed braces and that my insurance "should" cover half of it. In fairness I have an open bite and DO need braces, however I also knew for a fact that they wouldn't be covered as that was one thing my HR rep mentioned specifically as not being covered. I remember the staff they sent in to discuss the cost with me REALLY tried to push it and kept mentioning that it was (It's been a while my numbers might be off.) $8000 but my insurance would cover half so it's REALLY $4000 and I had to remember that that would be spread out monthly over 2 years so REALLY it's $400/mo. The sale felt very aggressive and the general attitude felt like the goal was to get the metal in my mouth and THEN charge the insurance and figure out how much would be covered and charge me the rest after the fact. All good and well for them but i couldn't afford a known $4000 bill, let alone a surprise $8000 bill! And to be honest, i can't even afford the low ball $400/mo bill and, despite what they were saying, I was SURE it was gonna be $800/mo anyway since my insurance wouldn't cover that. I distinctly remember the doctor saying "yeah next time you come in we're gonna have to get you in braces" after I had ALREADY told them that it wouldn't be covered by my insurance and even as a monthly installment, even at the insurance covered price, it was not an expense I could afford. It really turned me off the way the doc tried to act like this was a decision being made FOR me and this was just gonna happen. So i just decided there wouldn't BE a next time to put the braces in and stopped going and let the whole thing go. My last visit was in March 2021. The reason I'm writing this review now in September 2022 is a SURPRISE $120 bill for fillings done in September/October of 2020! The office claims that though they cashed the checks from my insurance company 2 weeks after each visit they didn't notice the insurance was actually covering less than they claimed it was each time. And they just didn't notice until now. I ended up borrowing the money from a friend and just paying the surprise bill on card. But I keep thinking back to how hard they pushed braces and how they kept insisting insurance "Should" cover half of it, And how hard they seemed to be working to get the metal in my mouth before really being clear about the cost. Knowing how they handled the fillings bill I can only assume the braces would have gone the exact same way if I had just let myself get pressured into it! They would have put in the braces on the promise insurance is "Supposed" to cover half, done MONTHS, if not the whole 2 years of adjustments, getting the low checks but not recognizing that they were not being covered by insurance, gotten denied for 2 years and then popped up now in 2022 with a $5000 bill saying "Oh sorry turns out your insurance didn't cover 50% of it after all. But it's all done now so this is what you owe regardless. Covid ya know? Would you like us to do a monthly payment plan or send it to collections and destroy your credit?" Thank GOD I stopped going when I was turned off by how heavily they tried to push braces. ANYWAY regardless of their intentions you can't trust that the bills you get from here are ever the full amount of what you owe because they claim they don't actually compare what they got in the check from insurance to what the cost was until MONTHS (minimum 5 months since my last visit was 2021) OR YEARS (Since the bill was received 2 years after the first visit) after the fact. You may get a bill in the hundreds if you just had a few fillings but if you had extensive work done (Like brace or caps or a root canal) you could get a surprise bill in the thousands! "Covid" is not an acceptable excuse for having no idea what you patients owe you or what actually IS or ISN'T being covered.

Dr. Sands was very gentile with my son. She came from the exam area to discuss her findings and…read morerecommendations. Parents with small children sat in a cozy remove with a TV while the other parent sat in the exam room. We sat roughly 15 minutes before being called in (not bad at all). The office decor is warm and inviting. With multiple exam chairs lined up in a room. We will continue to see Dr. Sands as long as she's allows us to considering she's a pediatric dentist. We were told not to worry some young adults were still coming up to age 23.

Dr. Shatz is the most amazing pediatric. I would highly recommend him and his practice. We took our…read moredaughter here after not having such good experiences with our son with another orthodontist in the 5 towns area a few years back. The whole experience with Dr. Shatz from start to finish was superb, easy, professional with attention to every detail. My daughters teeth came out perfect and we can not be more happy! Excellent administrative staff and the office.

I was first a patient with Dr. Palmieri back in 2002. He did a fabulous job then…read more I came back 2 years ago to get invisalign for my bottom teeth. Not only did they do a fabulous job again, but when the pandemic came, they went above and beyond to ensure my invisaligns would get "replenished". Most of his key staff (Joan and Gale) have been with him for the duration of this tenure (20+ years). They are all pleasant to be around, very kid friendly, and certainly keep the office beautiful. They continue to invest in the best orthodontic technology, and hold their team to the highest degree of professionalism. Dr. Palmieri is highly qualified, very thorough and a gentleman. I hope he's still working when I have kids come up through the ranks!

I'd give it zero stars if I could, Dr.Chester Palmieri's staff is very unprofessional. I witnessed…read moretwo older female staff members engaging in a nasty verbal altercation in front of my child. It was very disheartening and very sickening. I will not be returning...

Not sure what is going on here, but I have made multiple appointments in the last year and every…read moresingle time they call to reschedule. Even the appointment that they rescheduled me to, gets rescheduled. I have been pushing off my dental appointment for a year because of them and this last time I finally just told them I'm finding a new place. This is ridiculous!

I was seen on October 20, 2022, and Ms. Perry, was my Dental Hygienist. She was fantastic! The Drs…read more exam was also thorough, and professional, as expected. The office personnel, was courteous, and informative with our interactions. I'm happy that I chose this office.

I'm a picky daughter of a Dentist. How can you replace your own Dad when he no longer practices…read moreDentistry? I've been seeing Dr Michael Rechter and his very capable, professional and friendly staff for years now! Recently I added tooth veneer replacement into the mix. I couldn't be happier-my smile is amazing! My only issue is that I didn't do this sooner! Don't go elsewhere-all your Dental needs can be performed by Long Island Dental Excellence.

The Staff, Sherri, Gracie and Donna Tanya, Crystal,…read moreVictoria. always Professional and Warm Dr. Im is so wonderful he helps me to come and face dental treatment.

Incredible cleaning with the hygienist, Johanna. She has a gentle touch while doing a thorough…read morecleaning. Thank you!

Very unprofessional, I booked an appointment 3 weeks out. I have a broken tooth and is pregnant,…read morebecause I heard good things about this dentist I was willing to wait. I was contacted a few days before and had to get my appointment rescheduled because it wasn't booked correctly! They only had me booked for a cleaning and not a broken tooth. So I pushed it back another week! On my way to the appointment we got stuck in a bit of traffic that would set us back 15 mins and now im informed I cant see the dentist because you have another patient at 830. How was she going to assess and fix my tooth in 30 mins and my cleaning was never booked. I'm very annoyed as a 34 week pregnant person because im trying to be cautious and not go to just anyone this is what happens!

Dr Funk is an excellent dentist. Too bad he's retiring. He will be truly missed. Waiting area is…read moreclean.

I am not one to write negative reviews however, I feel the need to with The Smilist Dental…read more It's a shame after over 20 years of visiting the same dental practice, I've decided to leave with my family. Since The Smilist took over Dr. Silon's private practice, service continued to decline, particularly the front desk staff and billing. We often experienced inaccuracies with billing and then, good luck with contacting the billing office, the phone number printed on the billing statements is non-operational and desk staff were often rude and annoyed when questioned about discrepancies. In addition, managers frequently change; dentists come and go; rules of the corporation often change too. I reached out to corporate multiple times requesting to speak with upper management, both telephonically and electronically, and still to date, over a month later, no response! After being advised by the call center that I will be contacted by the Regional Manager, Ashley Adornetto within 24 hours, I'm still waiting since my calls on April 6th, 10th and 23rd. I haven't received an email reply either! It's unprofessional and disgraceful that a corporation with so many offices operates in this manner. Not to mention, the unprofessionalism of Judy and Joanna from the RVC office passing comments to their manager Maria about "needing drinks" after she had a lengthy conversation with me, over billing on April 7th, when they thought that she hung up the phone. If you wonder why we stayed as long as we did, it was due to a few of the staff that I will name who were fantastic, Dr. Funk (retiring this month) and two hygienists who we loved, Lelia and Roberta. We will miss them but that's it!