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    Ease Dental Care

    5.0 (3 reviews)
    Closed Closed

    Services - Ease Dental Care

    Cavity treatment

    Dental exams

    Orthodontics

    2 More Services

    Teeth cleaning

    Tooth filling replacement or repair

    Ease Dental Care Photos

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    Calderón & Calderón Family Dentistry

    Calderón & Calderón Family Dentistry

    3.7(6 reviews)
    0.9 mi

    Do not come here. Their front desk is ridiculously disrespectful. The first time we called, they…read moretold us they could give us a disk for my wisdom tooth scan, as I needed to take it to another dentist. They told us there were no extra fees (as our insurance wouldn't cover it) and there was a 10% credit card charge in person. After I had the scan, they told us we couldn't receive a disk. We asked why they told us different over the phone, and they denied any involvement. The next day we called asking to receive the scan however possible, and they told us they'd call us back but never returned the call. It was a holiday weekend, and we expressed urgency regarding this. We called later to further inquire until they put us directly on hold and then hung up after 15-20 minutes. We called after the long weekend, we called back to receive the scan, to which we received a singular screenshot of a 3D scan. This was unacceptable to my other dentist, and we demanded a way to view the scan in its entirety. In return they sent us an email with the same screenshot and a panoramic scan I also had there. Finally, I called and asked them to ask their boss who said he could give it to me, provided I was there with a thumb drive in hand within an hour. I had to drop everything to get my scan!

    DO NOT COME HERE. They're sketchy about prices and billing and how much insurance is actually…read morecovering and the dentist is a very aggressive "Upseller" about dental work. I stopped coming to this location because they could be a bit cagey about what's going to be covered and always seemed really insistent that they do the work first and figure out what was covered after the fact I was offput but kept going for a while since at the end of every visit I paid out what I owed and according to them i was square. The event that actually convinced me to stop going was in 2021 when the dentist told me I needed braces and that my insurance "should" cover half of it. In fairness I have an open bite and DO need braces, however I also knew for a fact that they wouldn't be covered as that was one thing my HR rep mentioned specifically as not being covered. I remember the staff they sent in to discuss the cost with me REALLY tried to push it and kept mentioning that it was (It's been a while my numbers might be off.) $8000 but my insurance would cover half so it's REALLY $4000 and I had to remember that that would be spread out monthly over 2 years so REALLY it's $400/mo. The sale felt very aggressive and the general attitude felt like the goal was to get the metal in my mouth and THEN charge the insurance and figure out how much would be covered and charge me the rest after the fact. All good and well for them but i couldn't afford a known $4000 bill, let alone a surprise $8000 bill! And to be honest, i can't even afford the low ball $400/mo bill and, despite what they were saying, I was SURE it was gonna be $800/mo anyway since my insurance wouldn't cover that. I distinctly remember the doctor saying "yeah next time you come in we're gonna have to get you in braces" after I had ALREADY told them that it wouldn't be covered by my insurance and even as a monthly installment, even at the insurance covered price, it was not an expense I could afford. It really turned me off the way the doc tried to act like this was a decision being made FOR me and this was just gonna happen. So i just decided there wouldn't BE a next time to put the braces in and stopped going and let the whole thing go. My last visit was in March 2021. The reason I'm writing this review now in September 2022 is a SURPRISE $120 bill for fillings done in September/October of 2020! The office claims that though they cashed the checks from my insurance company 2 weeks after each visit they didn't notice the insurance was actually covering less than they claimed it was each time. And they just didn't notice until now. I ended up borrowing the money from a friend and just paying the surprise bill on card. But I keep thinking back to how hard they pushed braces and how they kept insisting insurance "Should" cover half of it, And how hard they seemed to be working to get the metal in my mouth before really being clear about the cost. Knowing how they handled the fillings bill I can only assume the braces would have gone the exact same way if I had just let myself get pressured into it! They would have put in the braces on the promise insurance is "Supposed" to cover half, done MONTHS, if not the whole 2 years of adjustments, getting the low checks but not recognizing that they were not being covered by insurance, gotten denied for 2 years and then popped up now in 2022 with a $5000 bill saying "Oh sorry turns out your insurance didn't cover 50% of it after all. But it's all done now so this is what you owe regardless. Covid ya know? Would you like us to do a monthly payment plan or send it to collections and destroy your credit?" Thank GOD I stopped going when I was turned off by how heavily they tried to push braces. ANYWAY regardless of their intentions you can't trust that the bills you get from here are ever the full amount of what you owe because they claim they don't actually compare what they got in the check from insurance to what the cost was until MONTHS (minimum 5 months since my last visit was 2021) OR YEARS (Since the bill was received 2 years after the first visit) after the fact. You may get a bill in the hundreds if you just had a few fillings but if you had extensive work done (Like brace or caps or a root canal) you could get a surprise bill in the thousands! "Covid" is not an acceptable excuse for having no idea what you patients owe you or what actually IS or ISN'T being covered.

    The Smilist Dental Rockville Centre - The Smilist Dental | Rockville Centre, NY | Dentist

    The Smilist Dental Rockville Centre

    2.7(38 reviews)
    2.6 mi

    Dr Funk is an excellent dentist. Too bad he's retiring. He will be truly missed. Waiting area is…read moreclean.

    I am not one to write negative reviews however, I feel the need to with The Smilist Dental…read more It's a shame after over 20 years of visiting the same dental practice, I've decided to leave with my family. Since The Smilist took over Dr. Silon's private practice, service continued to decline, particularly the front desk staff and billing. We often experienced inaccuracies with billing and then, good luck with contacting the billing office, the phone number printed on the billing statements is non-operational and desk staff were often rude and annoyed when questioned about discrepancies. In addition, managers frequently change; dentists come and go; rules of the corporation often change too. I reached out to corporate multiple times requesting to speak with upper management, both telephonically and electronically, and still to date, over a month later, no response! After being advised by the call center that I will be contacted by the Regional Manager, Ashley Adornetto within 24 hours, I'm still waiting since my calls on April 6th, 10th and 23rd. I haven't received an email reply either! It's unprofessional and disgraceful that a corporation with so many offices operates in this manner. Not to mention, the unprofessionalism of Judy and Joanna from the RVC office passing comments to their manager Maria about "needing drinks" after she had a lengthy conversation with me, over billing on April 7th, when they thought that she hung up the phone. If you wonder why we stayed as long as we did, it was due to a few of the staff that I will name who were fantastic, Dr. Funk (retiring this month) and two hygienists who we loved, Lelia and Roberta. We will miss them but that's it!

    Photos
    The Smilist Dental Rockville Centre - The Smilist Dental | Rockville Centre, NY | Dentist

    The Smilist Dental | Rockville Centre, NY | Dentist

    The Smilist Dental Rockville Centre - The Smilist Dental | Rockville Centre, NY | Dentist

    The Smilist Dental | Rockville Centre, NY | Dentist

    The Smilist Dental Rockville Centre - The Smilist Dental | Rockville Centre, NY | Dentist

    See all

    The Smilist Dental | Rockville Centre, NY | Dentist

    Ease Dental Care - generaldentistry - Updated May 2026

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