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    Earthly Matter

    5.0 (1 review)

    Services - Earthly Matter

    Pet waste removal

    Earthly Matter Photos

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    7 years ago

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    Paws and Claws Dog Walking & Pet Sitting

    Paws and Claws Dog Walking & Pet Sitting

    (24 reviews)

    We needed daily in-home visits all summer, when our work schedules got crazy. Paws and Claws was…read moreawesome! We especially love Kelli, who not only showed up reliably, but left us daily messages (including pictures) with status updates. The app and online access to accounts makes scheduling and paying invoices super easy. I don't think I will ever use another service again! Happy dogs, happy clients.

    The walkers are friendly and do a good job, but the owner/manager, Corinne Moore, is very…read moreunprofessional and passive-aggressive. I had to cancel a few walks due to my dog having diarrhea, and without any warning at all, Corinne said that paws and claws cannot provide services to me anymore. This is a horrific double standard. They told me on multiple nights that they cancelled services last minute due to walkers being sick, inclement weather, or transportation issues, but when I had to cancel last minute due to my dog's health condition, they stop their services to me altogether without any advanced notice. This is completely unacceptable and a total double standard. I want nothing to do with Corinne again, and will never speak to her again. I just feel terrible about this whole situation because the walkers are so nice and friendly, but can't be managed by someone who doesn't even understand the basic principles of friendliness and courtesy. I have spoken about this incidence with multiple friends of mine in Madison, who were shocked and angry and how unfairly I was treated.

    Poop Eradication Team, LLC - 3rd set of texts (the nerve right??)

    Poop Eradication Team, LLC

    (6 reviews)

    I signed on as a customer in January and signed up for him to come out 2x per week for the rental…read morehome we were in. I have to say that working with Ben was an absolute nightmare. Ok the winter was tough so I understood that they couldn't come out consistently. Once it warmed up however, it was me constantly hounding him to come out. I rarely got my 2x service and frankly I was lucky to get any service at all most weeks. My husband works from home and knew what service came to the house. Ben was not showing up. In July I gave him 2 weeks notice that we would not be using him going forward because we were moving out of state. He then questioned my move because "he didn't see a for sale sign in front of the house ". The absolute freaking nerve!! I told him that I needed him to come that last week and clean up because the rental company needed the yard back clean. We were gone July 26 and I asked him to go clean before July 31st. Guess what? No Show Ben didn't go pick up poop and my rental company took pictures of the dog poop along with a $50 fee to clean up what he didn't! For those of you that need receipts, I've got them and I'm attaching the pictures of my texts with Ben as well as the pictures from my management company. This service is just really bad - buyer beware.

    Great emails and communication to start, and then kept charging me and have not had communication…read morefor my SEVERAL emails to follow-up and remove my monthly service charge as there were many no-shows.

    Earthly Matter - petwasteremoval - Updated May 2026

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