lowsey customer service lowsey internet . they tell you its fiber but where im located you get dsl for fiber price . No one at customer service speaks english . lightning hit my router and fried it told lady at customer service what happened her response was what kinda light do you have , I said lady lightening hit is and fried it i dont have any lights . She responds unplug it and plug it back in and see what kinda light you get so i said mam fire came oyt of the top there is no lights its fried . I said send a tech out here with a new router and he will have to work on the pedistolat the pole. She says well we have to go thru these test before we can get a tech. I hung up after i told her if there isnt a tech here tomorrow afternoon my next call would be to cancel my service. Stay away from these people and bright speed they are both connected and its junk read more