The ENTIRE TEAM of women and men WORKING TIREDLESSLY around the clock at MATTHEWS HEALTH AND REHAB…read moreare ABSOLUTLY FANTASTIC!! From Jennifer, Brandy and Sharon in admissions... showing me and my family SUCH CARE, KINDNESS, PATIENCE ...as well as their KNOWLEDGE AND SKILL at helping me navigate this unfamiliar and traumatic time in my uncle's life... to say "Thank you" is just simply NOT ENOUGH! My uncle (who is a father to me) was admitted as a "short term" patient with memory difficulties. NURSE TERESA and her ENTIRE TEAM on the (300) HALL have and are... taking SUCH WONDERFUL CARE of my uncle... that I HAVE NO DOUBT that THIS IS EXACTLY WHERE he WILL GET the kind of care I WISHED FOR... with all my wishes. We, as a family... are SO GRATEFUL for EACH and EVERY person that are there around the clock to keep my uncle SAFE and as HEALTHY as his body will allow. ALL of the NURSES, CNAs and EVERY SINGLE SUPPORTING TEAM MEMBER that work at this facility are SO SKILLED, KIND, PATIENT, CARING AND LOVING... in what I KNOW is NOT ...BY ANY MEANS... an easy job. NOT ONCE, have they ever made me feel like my uncle wasn't their ONLY patient... when I KNOW they are pulled in a million directions day... in and day out! THEY ARE ALL... THE BEST of the BEST! Mr. Ernie and his ENTIRE TEAM of Physical, Occupational, Speech therapists are ABSOLUTELY PHENOMENAL!! Lynn, Sarah, Paola ...as well as ALL the other team members that are helping my uncle... not just "maintain" but THRIVE! To simply say "THANK YOU" to ALL of the women and men that work at Matthews Health and Rehab... that leave their own families... day in and day out... to care for other's loved ones... well, "thank you" is just "simply" ...not enough. SABER HEATHCARE GROUP should be VERY PROUD and LUCKY that these group WONDERFUL, TALENTED, SKILLED, KIND AND CARING women and men, REPRESENT... not only them... but are a SHINING EXAMPLE of what ALL healthcare professionals should strive to be. They are quite "simply"... THE BEST of the BEST!! THANK YOU ALL!!! ... for ALL THAT YOU DO!

Candy, the wound nurse is amazing... so personable and intentional with her patients.read more

Reviews are subjective of course but I believe they can be divided into sections eg operational…read moreprofessionalism/efficiency, subject expertise of provider, and quality of care/treatment/result. There are many challenges for patient and provider alike in these areas due to consolidation in many specialties, frequent turnover in organizations/offices and simply getting lost in the bureaucracy (insurance, follow-up care, patient volume etc). Modern medicine is remarkable for its wealth of knowledge, technology & efficacy but it's very easy to feel like a number instead of a patient at times. With all this in mind I'm happy to report that Gaitway & Alison Starkey achieve full marks in the areas outlined above while also avoiding avoid the pitfalls. Gaitway took the time to fully document & understand patient needs, history and desired outcome(s). Exams, analysis and advice were thorough and patient-specific (ie no boilerplate). Treatment was equally personalized and modified/augmented over time to achieve optimal results. Concerns & questions regarding treatment, appointments, billing, etc. were handled clearly & rapidly. Highest recommendation!

If I could give 6 stars, I would! Alison Starkey and her team of therapists are the best we've…read moreexperienced in our 18 month journey. My husband suffered a massive brain hemorrhage due an AVM rupture on july 11, 2018. After doing Inpatient and outpatient therapy through Atrium, we knew we were ready for more and Gaitway and Alison came to the rescue. She is so patient and really understands my husbands needs and the way he responds to therapies. And she is super funny!! Alison's rolodex should be the envy of all PTs in Charlotte- she has referred us to Race to Walk (this was just during a consult prior to us using her services), helped with recommending equipment to make out home safer for my husband in all his stages from wheelchair to cane. And introduced us to a great speech therapist to help with his very high level executive function deficits as well as a therapist for me!! I really needed someone to talk to that understood what a caregiver goes through- and wouldn't you know it, Alison referred me to a Therapist who specializes in caregivers! My husbands progress since we've started using Gateway in July of 2019 has been remarkable. He did so well with his progress at Atrium but we knew he could be pushed further and having the therapy at home has really made it come together because it is truly functional therapy related to how we live, where we live, etc. I know that between my husband's tremendous dedication and determination and the dedication of Alison and her team of therapists, we would not be where we are today-- and where we are is- he is ready to stop using a cane in about a week, he is using his left hand/arm (he is left side affected) for function things like opening/closing the dishwasher, opening/closing refrigerator, he's washing himself in the shower with min to zero assistance, he's dressing himself fully 3 times a week, he's making his own lunch 3 times a week, the list goes on! THANK YOU THANK YOU to Gaitway of Charlotte and Alison Starkey!

Not impressed with the manager, on my first visit I stood at the front desk waiting to check in but…read morethe manager was complaining to the receptionist for 7 minutes before they helped me. It's not that big of place that they didn't know I was standing there.....Then they charged me $125.00 for each of my visits and come to find out it should have been $31.11. When I called billing today they advised it's going to take 10 weeks to refund my money. YES I said that right 10 weeks aka 2 months for a refund and they were holding the money to see if I was coming back so basically they will have the over payment that they cause for 3 months.

Ms. Frieda Jackson in the central scheduling department was very helpful with getting me scheduled…read more She went above and beyond, even calling the clinic and including detailed notes for the provider so I won't have to repeat everything during my first visit. She was very kind, professional and I am thankful for all of her help. She made the process simple for me and it was undeniable that she genuinely cares.

The Therapists here are really great!!Molly,Madison,Kendall and Kelly they have all been a big help…read morefor both of my boys..I would recommend anyone that needs speech,OC or Physical therapy to come here!!

My daughter received speech & physical therapy form Pediatric Boulevard and loved it! She was…read morealways eager to go and was very engaged during her sessions. They have theme weeks where the staff dress up and do activities around the themes. My daughter was always eager to see what the next theme would be. Most of all I saw significant improvements in her as a result of going to PB. Her speech, cognitive and physical abilities have all gotten better because of all the work she has done with her therapist.

Came for a quick visit. Upon entering, the receptionist was super polite and friendly and let us…read moreknow where to go. We had to sign in first. Place looked very clean and easy to navigate with a lot of signs, letting you know where to go. Everything was decorated in St. Patty's decor and it felt very lively inside as other families were visiting and they were having a great time. Any of the staff we spoke to was always friendly and helpful. Facility was very welcoming.

My mom is at Royal Park for a second time. Albeit, no place is perfect and there are staffing…read morechallenges just about anywhere, we've been very pleased with the care, physical therapy (Brandi Singleton is FANTASTIC), occupational therapy (shout out Nadene who is amazing) and the speech therapy (Cherie is so great). I also have to shout out Nurse Jerra who is THE BEST in the business! She has always treated my mom as if it is her mom! Jerra is a SUPERSTAR! Finally, Chris from Respiratory is phenomenal and always available when you need him and he is so great with mom! We are grateful for all of the great leaders and team at RP!

Sixty-three years old, avid exerciser for 34 years. Tripped over a landscape wood border, trying to…read morecatch myself so I would fall face first on concrete, I wrenched my lower back very badly with excruiciating pain all the way down into the groin area. Excruciating pain, I called Benchmark, Plantation Market, on Weddington Road. Katie, receptionist, is awesome! And Dr. Emily is an actual doctor of physical therapy. Six weeks later I'm back, Baby! They are professional, knowledgeable, and yet so personable. I don't do reviews, so for me, this location is the PT place to go, right across from YMCA BRACE a few doors down from Harris Teeter.

From the owner: BenchMark Physical Therapy located on Weddington Road in Matthews, NC is a leading outpatient…read morephysical therapy clinic with convenient scheduling, patient-focused care, and personalized treatment plans. We are committed to treating each patient promptly with integrity, honesty, and compassion. Visit our website for a complete list of services and treatments or to request an appointment.