Everyone here is so kind! From scheduling my first appointment to numerous PT appts with Bri, I…read morealways felt welcomed. My son was treated from 2.5 months to 6 months for his head shape, and because of the actives she gave us, a helmet was ultimately not needed. Starting this process early was the right move for my son, and I believe the exercises were great. The PT appts here were something I looked forward to, and as a first time mom helped me stay on track with development and make sure my son's head was growing properly. Bri was always an email or phone call away for any questions. I would highly recommend this office to anyone needing PT.

I personally was unhappy with Carolina Kinder Development. They kept pushing for a helmet for my…read morebaby even when their numbers did not align with what was initially told to us (his cranial index was showing improvement and they told me his degree of deviation was severe even though the number fell in the lower side of moderate). We ended up not getting the helmet and told Dr. Elizabeth that we would like to keep trying correctional positioning since we felt like we were seeing an improvement. She kept measuring him (manually) and telling us how bad he was even though everyone who knew him could see his head shape being corrected. At one point I asked her about the numbers and showed her what her documents initially said and she had no answer to it. I had also mentioned to her that my side of the family has head shapes that are a little bit tapering and not exactly round so it may also be a little hereditary. To my surprise, she said "well we live in a world where people care about physical appearances so a helmet will make his head perfectly round" so she indirectly agreed that there was no functional reason, just aesthetic (by her standards). We got imaging done at Level 4 and Cranial Technologies and both results showed him being at the lower end of moderate too. Eventually we decided to not get the helmet but Carolina Kinder Development constantly made us feel like we were doing the wrong thing and kept mongering fear about how his head shape wouldn't correct after 6 months of age. Sorry to say but for a while they made me feel like a horrible mom who didn't care about her baby's head shape. I'm just glad I decided to get a second and third opinion from orthotic places that actually used computerized imaging and an open mind and didn't treat us like customers shopping for a cranial band and instead worked with us to avoid the same. My son is now 20 months old and there is no problem with his head shape. I'm just glad we didn't fall for this scam and pay them $800 to put a helmet on our baby for no reason.

Meghan B. was my therapist and she was excellent. She kept the appointments challenging and…read moreinteresting by varying the exercises, movements and therapies used to treat my chronic pain and loss of range of motion. She's a very caring and competent healer.

I had one visit, my review has nothing to do with the therapist. She was great. My issue is the…read morefacility overcharging customers with benefits. This center tried to charge my insurance $650 for the initial visit. My insurance only allowed them to charge me $270ish dollars. When I called my insurance they said it was the highest cost they have ever seen. I'm just recommending shop around prior to coming here.

My experience with this place has been pretty unsettling. Their website advertised a free…read moreconsultation. I arrived, waited forever and saw someone. The visit seemed more in depth than a freebie, but I clearly told the receptionist that, that's what I was there for. However, they billed my insurance than tried to bill me. After kindly telling them that a mistake had been made, they offered to give me a call to clear it up. I never received a call or apology. What was baffling is that they still proceeded to email me. Today, they emailed me happy birthday for my child, but next to my child's name it said "cannot come back, will not pay". They are sloppy and unprofessional.

Worst experience ever! Very unprofessional. We would be in the first appt. In the morning and they…read morewould cancel upon arrival. So not only would I have had to drive another 30-45 minutes but having to explain that to someone with DS that needs a set schedule. Also, the fact that we had 3 different therapists in 1 months time span is ridiculous.

Our family has had an excellent experience with Child & Family Development (Park Road, Charlotte)…read more Miss Melinda, speech therapist, is calm, skilled, and genuinely attentive--she meets kids where they are and makes sessions feel safe and productive. Communication has been clear, scheduling has been manageable, and the overall environment is supportive. Highly recommend. We've also seen Miss Eleanor, OT, and she was wonderful as well: thoughtful, encouraging, and professional. The front office and overall practice have been organized, and we've felt supported throughout the process. I'd recommend this clinic to any parent looking for a strong pediatric therapy team.

This is a great place of support for families with special needs for their children. Both of my…read morechildren have gotten assistance from the organization and benefited from it. Our current therapist - Eliza Brooks- has been awesome for my son. She is kind and passionate and knowledgeable. She has been guiding and helping him for about 2 years. He has made strides in every aspect of his life. She approaches him with a plan and keeps us informed of progress. She has been a blessing. All of the therapists approach their job with caring and compassion. They do not forget that the parents are an important part of the equation and keep them informed.

I was referred to Ivy Rehab by my primary care physician to improve balance and posture issues. I…read morehad doubts as to the effectiveness of PT in my situation, but was willing to try. And, wow, was I ever surprised! I have never encountered a group of people more thoughtful, caring and encouraging. Over a period of several months, the therapists worked as a team, constantly thinking ahead for me with creative exercises and challenges I thought would be impossible, focusing in with specific plans and goals...and cheering me on. Thank you, thank you Paige, Ashley, Payton and Charlie for your dedication to the "cause" and Jeri for keeping me straight. You all are truly dedicated to your profession! Barbara B. 6/3/24 Charlotte

The therapists there are extremely professional and knowledgeable. The environment is very…read morefriendly.i see great progress in my surgery.

Can't say enough great things about this place! I've been dealing with a hip injury that sidelined…read moreme from an upcoming race, but the team at GOPT has helped me stay positive and see improvements in my recovery journey. They're flexible with appointments (I haven't had any trouble getting in at the times that work best for my schedule). As for the staff, everyone is great. Hayley in particular is fantastic--very personable and down-to-earth--and all of the PT techs who help with stim, ice, etc. are so kind. Greg himself is clearly super knowledgeable and passionate about what he does. Thankful to have this place close by!

Today wasn't a good day for me to visit the center due to the customer service at the front desk. I…read moredid not and I will not accept that kind of trea. Miriam gave me horrible customer service due to her being overwhelmed of a new employee, that is not my concern. Miriam put a bad taste in my mouth today. Even though she apologized. The fact remains. Had I given Miriam the same treatment they probably would've asked me to leave.