The Short:
I am pleased with the end product, but feel the service could have been better.
The Long:
I've taken here my car twice now. The first time was because I was having trouble with my clutch pedal getting stuck so I went to Earlington based on good online reviews and a recommendation from another trusted mechanic. I ended up needing to have the clutch replaced, which wasn't surprising as it had a lot of miles on it. Costs to replace it seemed reasonable, and they even allowed me to use a 10% off coupon that I had even though the coupon was supposed to be for auto-transmissions only. Overall I was satisfied with experience.
A month later my shifter developed a rattle at higher rpms that sounded like metal vibrating against metal. I thought it sounded like something was loose, so I took it back to Earlington to have it checked out. Turned out the shifter bushings were bad and needed to be replaced. This was not do to poor installation of the clutch or anything, just wear and tear. Again, not surprising given the miles on the clutch, but I just had the car in there a month prior; I would think a good mechanic should have have realized they needed to be replaced and done it then, and saved me 40mins of driving (20min each way). Even the guy when I was paying said they probably should have caught that when the car was in there before, but it didn't stop him from charging me for the 1/2 hr of labor @ $85/hr.
Additionally, I needed my oil changed so I asked them to do it since I had to drop the car off there anyway. Ended up costing me $47.97 which just seemed a bit steep to me. (That was for oil, oil filter, and 1/2 gal of washer fluid) read more