First they lied to me about being in network with Aetna. Then they insisted on doing a full array…read moreof x-rays even though I'd just had them done at my prior dentist (who I liked but wasn't in network with my new insurance). Then when I agreed to have a filling done so I wouldn't have to start all over with yet another dentist, Avon Dental charged me 3 times what they said it would cost. Is the Dr. Dela Cruz competant? I suppose so. Would I recommend anyone go to Avon Dental? No. It cost me hundreds more than I should have had to pay.

Wasn't able to get through the door! Very difficult to communicate with the office, they are using…read morea third-party for the phones that does not answer the phone timely or return calls. I finally got through after multiple attempts, I verified with the representative that Avon Dental was in-network with my insurance, and made an appointment. That appointment was then canceled via text (Avon Dental truly abhors using the phone to make personal connections with customers). Through text, I was able to reschedule. Just a few days before the rescheduled appointment, I was told via text I am in fact not in network with insurance! It is such a shame when a great medical practitioner allows the front office to ruin the reputation and dissuade new business coming in through the front door. Good dentistry obviously needs a great dentist, but you cannot ignore the other business needs surrounding the customer experience. While the Vail Valley doesn't have a ton of options, if you are seeking a positive customer experience with the ability to speak to someone on the phone without tremendous frustration, I advise you to seek elsewhere!

Took my kids for a phase 1 consult and the dr was really nice, he took his to to be thorough and…read moremade sure I really understood what was going on. Highly recommend!!

Great friendly service- the team was terrific. The teeth whitening procedure was a piece of cake…read moreand perfect.

Top notch service from start to end! The staff and dentist were a joy to work with and friendly…read more This practice truly goes above and beyond to accommodate their clients and make them comfortable. Highly recommend!

I had an excellent experience with Peak. I had an old crown pop off and they were able to fit me in…read morethe very next day. In under two hours they cleaned up the old tooth, took images to 3D print a crown mold and cast and fired the new crown for placement. It was perfect and needed no adjustment once fitted. On top of this efficiency, they have extra niceties such as a special device to rest my jaw on while the work was performed, along with an iPad loaded with Netflix and Bose headphones to keep me distracted. Highly recommend.

Went here for last 5-6 years. ALWAYS upcharging, constantly had to call and battle the bill because…read morethey charged way more than my insurance would pay. For cleanings, any work that was done. Recently switched to a dentist in Avon and have yet to have any of the above issues. Last time I called to ask the lady at vail dentistry said "oh that's because insurance companies pay 1970 rates, and we aren't accepting any insurance companies", even though they gladly took the portion from mine.

As someone with dental anxiety, I can't recommend them enough. Very welcoming, accommodating…read more,professional and went above and beyond to make my visit a great experience. Shout out to Ashley for her compassion and patient care and to Doc for his calm approach and commitment to quality results!

The best orthodontist in Colorado. I have been lucky enough to have Dr I as my orthodontist and he…read morewas amazing to work with. His office is beautiful, the dream team staff is a pleasure to work with and Dr I helped me have a great smile. Thanks Dr I and Team!

I went here for years. Loved the place. I went to a lady who was the best hygienist I've ever been…read moreto. She left the practice and joined a practice in Grand Junction. Her replacement is an EGO...rude, condescending, jerk, scolds you like a child. I'm not 6 years old so I won't be returning to this practice. Who you hire and how they treat your patients when you're not looking matters.

Both my husband and I had horrible care here. I ended up with bacteria in my lungs and heart,…read morewhich my heart doctor said can ONLY be the result of poor dental cleaning, I had open heart surgery 10 days in the hospital and then 6 weeks of various blood treatments to try to get rid of any bacteria which could still be there after the surgery. My husband was told his front teeth had to be pulled as the root had turned cloudy, they replaced his perfect smile with wavy yellow-brown teeth and he never smiled big again. He said these new teeth matched the back teeth. These dental "professionals" need to find new jobs. I think the dentist needed the 10 thousand dollars he charged my husband.

Wow! Dr. Dorothy is the best dentist I've been to. Period. After knocking a bunch of teeth out…read moreskiing I've gotten to know the dental world pretty well. Just gonna go ahead and remind you permanent teeth don't grow back! Wish I had thought about that before the stupid cliff. Anyways, long story short; I have had at least 30 dental professionals work on my mouth in the past four years. Out of all of them, I can easily say, Dr. Dorothy was the most thorough. She and her team took care of my teeth like I was family. My initial one hour appointment for a filling turned into three hours as she realized there was a lot more work. There wasn't a sales pitch or pressure. She simply gave me my options and explained the outcome of each choice. I couldn't believe she took the time to explore all my options. So rare these days. I wish I found Dr. Dorothy and her team years ago. Side Perk: Also as the name suggests, all the chairs in the office have a gorgeous view of Gore Creek and the towering East Vail Chutes. Honestly, I'd be happy looking at a freeway, as long as Dr. Dorothy and team are working on me. You might even start looking forward to dentist visits. Haha!

I have nearly completed an alignment treatment with this dental practice that went extremely well…read more My bite is better so that I don't grind my teeth day and night. The staff have been very professional and accommodating of my schedule for appointments. The expertise was exactly what I needed to achieve such good results. I have used this practice for 5 years for all my regular dental needs and have never been dissatisfied. My teeth are healthy and beautiful. I would recommend them for all dental services they provide.

Dr. Shelly is incredible with me and my entire family of six. We have experienced many dentists in…read moredifferent cities and she uses the most advanced technology, is efficient, and acts with honesty and integrity each and every visit. Top notch in the industry and the best in the valley.

Bad experience with molar extractions and punctuality for appointments, I mentioned sedative did…read morenot work and I was ignored by the providers. This dentist has a less personalized approach, more impersonal and abrasive in nature.