Dr. Shelly is incredible with me and my entire family of six. We have experienced many dentists in…read moredifferent cities and she uses the most advanced technology, is efficient, and acts with honesty and integrity each and every visit. Top notch in the industry and the best in the valley.

Bad experience with molar extractions and punctuality for appointments, I mentioned sedative did…read morenot work and I was ignored by the providers. This dentist has a less personalized approach, more impersonal and abrasive in nature.

I have appreciated your reassurance at each appointment that my smile will improve. Thank you again…read morefor being patient with me through this process and for being a gold-star orthodontist!

Last week i had an appt with Eagle Orthodontics. I needed a wire repaired as it was causing pain on…read moremy tongue. I was able to get an appt immediately. I noticed the extremely friendly atmosphere in the office. My wire was fixed and I was able to go on my way pain-free. I highly recommend this group. Thank you!! Corinne

Went here for last 5-6 years. ALWAYS upcharging, constantly had to call and battle the bill because…read morethey charged way more than my insurance would pay. For cleanings, any work that was done. Recently switched to a dentist in Avon and have yet to have any of the above issues. Last time I called to ask the lady at vail dentistry said "oh that's because insurance companies pay 1970 rates, and we aren't accepting any insurance companies", even though they gladly took the portion from mine.

As someone with dental anxiety, I can't recommend them enough. Very welcoming, accommodating…read more,professional and went above and beyond to make my visit a great experience. Shout out to Ashley for her compassion and patient care and to Doc for his calm approach and commitment to quality results!

I used to work at Zastrow Dentistry and have since moved so I might be biased but as an ex-employee…read moreAND patient, I will say the following: I have never worked with a nicer group of people in my life from Leigh to Dr. Ryan and Dr. Merenbloom. They are dentists that are truly passionate and legitimately care about their patients, their community, and the work they do. They're a family practice which is becoming less and less common, even through the valley. They care about doing right by their patients and are truly focused on dental health. I will always appreciate that they have NEVER prioritized upselling or trying to get people to do something because it'll make them more. On top of that, Ryan does some of the BEST aesthetic dental work I've seen. Overall, they're just great people and great dentists. Definitely my go to place when I travel back to Colorado; I would trust them with my dental care EVERY and ANY time.

What a disappointment. I've been going to Zastrow for 16 years. I called to make my 6 month…read moreappointment and they were booked out for 4 months. I told them that was a bummer and I would have to go somewhere else because I didn't want to miss my 6 month cleaning. They said okay, where should we email your files. Not a thank you for "your continued loyalty for 16 years!" It's sad to see family owned businesses turn into a business that doesn't care about the people that supported them for so many years.

Responsive, professional and more than helpful! ant say enough good about them! Thoroughly explain…read moreany questions I have etc

Bait and Switch! They had all my insurance info, checked it, called me back and gave me an estimate…read moreof @ $900 for a root canal. I paid @ $900 at the time of my appt as expected. Later, I receive another bill for an additional $640. If you have plenty of MONEY, then you should go here. Also the root canal took forever and he seemed to be struggling and sweating and breathing hard. If you are still reading.... I sent them a check for the final bill but they sent it back to me and turned in my account to collections. This office is the gift that kept giving.

Things that make you go hmmmmmm???? I'm not sure if he was having a bad day or what…read more I asked him to remove the bonding left from an Invisalign bracket that fell off. He shaved down my whole tooth and shorten it (see picture). There was nothing wrong with my tooth for him to do something this drastic...it was literally just some bonding from the bracket, the tooth was completely intact. I was in utter shock when he handed me the mirror. I'm not sure if he was mad at me for asking him to do that of what??? He was my Dr. for a whole year while I had my Invisalign. I didn't realize how bad it was until later. It completely ruined my smile! I had to get it rebuilt in Denver for $425! I have been pissed about this for years so I'm writing this review. I just don't understand why he did this to my tooth.... My Dr. in Denver used my Invisalign tray to sculpt an exact replica of my tooth before Dr. McGuire got shave happy. I would much rather have my REAL tooth but I'm just happy to look normal again.

I have been in pain and with an active tooth infection for weeks now. I have attempted to call in…read moreand make an appointment or even call and get a referral to another dentistry who can help to no avail. I've called weekly for two months now -- when the open, right before they close, every day for a few weeks even, I have left countless messages and have received NO message, call, or attempt to help me figure out this problem. Plus, the male receptionist has always been rude and standoffish every time I came in when I have created no problems and have had no problems with anyone in the office previously. I actually recently just moved to the area, so there would be no reason for the animosity.

I would put zero stars if I could. The oral surgeon was beyond pompous and rude. Went in for an…read moreevaluation appointment to get my daughter's wisdom teeth extracted. This was just an evaluation appointment! I have great dental insurance which would have then produced an "extraction fee" in his coffers soon after. Once they realized her dentist's office was closed on Friday, and they couldn't get x-rays over to his office, and that I wasn't willing to have her x-rayed again, he lost his cool. I actually never even had a chance to evaluate if he had any. Dr. Garel never even said hello or introduced himself. This was my first time stepping foot into his office. I'm still not quite sure why they hadn't already contacted my daughter's dentist or asked me to procure them ahead of time, since I made the appointment weeks ago. But I am glad they didn't, because I was able to see his true colors much faster. I would not go back if the appointment was going to be at no charge.

Overall a great experience with Dr. Garel. His staff was very friendly and knowledgeable, I always…read moregot right in. I ended up having to go see him every two days due to a dry socket after I had my wisdom teeth extracted. Dr. Garel clearly cared about my progress post-surgery. He wouldn't let me get away with anything as far as my part in the process (cleaning out the empty sockets properly everyday). I couldn't imagine a better experience with any office in a medical environment.

Short wait for an appointment, up front bills. The staff was all super nice! Recommend!read more

Wasn't able to get through the door! Very difficult to communicate with the office, they are using…read morea third-party for the phones that does not answer the phone timely or return calls. I finally got through after multiple attempts, I verified with the representative that Avon Dental was in-network with my insurance, and made an appointment. That appointment was then canceled via text (Avon Dental truly abhors using the phone to make personal connections with customers). Through text, I was able to reschedule. Just a few days before the rescheduled appointment, I was told via text I am in fact not in network with insurance! It is such a shame when a great medical practitioner allows the front office to ruin the reputation and dissuade new business coming in through the front door. Good dentistry obviously needs a great dentist, but you cannot ignore the other business needs surrounding the customer experience. While the Vail Valley doesn't have a ton of options, if you are seeking a positive customer experience with the ability to speak to someone on the phone without tremendous frustration, I advise you to seek elsewhere!