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    Eagle May

    4.5 (2 reviews)

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    15 years ago

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    Sams Hua Zhong Xin Restaurant

    Sams Hua Zhong Xin Restaurant

    3.3(3 reviews)
    0.2 mi

    Sams is a Chinese Restaurant in the centre of Aberdeen…read more It offers excellent service, wide selection on the menu and an all round great meal out. It is the type of place you go for a nice meal, maybe a special occasion as it is a bit more pricey that some other Chineses in town. It is definately worth the money though. You will not be disappointed.

    Sam's was one of the worst restaurant experiences I have had in a long time; anywhere world-wide…read more I cannot stress the fact that unless you want to get food poisoning or patronised by the owner - avoid Sam's at all cost! My sister and I turned up on a Saturday night, hoping to enjoy a nice meal together. The manager looked at us when we walked in but didn't acknowledge us. We didn't book, but the place didn't seem too busy - we eventually got seated. After sitting for about 5 minutes we were finally offered the menu - should have been a premonition of what was to come. The manager came to take our order but rushed us through the process saying, "OK, OK move on!" That was disgusting behaviour that I would have expected from an employee but from the manager of the business?! There was a bigger table next to us and he seemed to be catering to their needs more. My meal came and my chicken was RAW in the middle; obviously not wanted to get ill I informed the waitress who surprisingly said, "Would you like it more cooked?" I was surprised! The second time, it came back red so I told the manager. He had the audacity to say to me that I was lying and that it was my taste that was wrong: "We cook chicken every night, it is fresh!" I don't doubt that your chicken was fresh; it was the fact that you didn't cook it! He never apologised, didn't sympathise with us and even told me sister to "shush" when she was talking to him. We were extremely angry at how condescending, rude and arrogant the manager was - he is one of those people who would look down on others and, like what Edwin W said, brown nose a customer who seemed lucrative. I have been a manager of a bar before, and I know how to deal with customer complaints and how to provide good customer service and what this place lacks is everything to make it a great place (let alone an OK place). The lady's bathroom was also a mess and the corridors needed hovered. Sam's should have all their "awards" re-evaluated and stricken from their records until they find themselves under new management, or at least learn how to cook food properly!

    Eagle May - chinese - Updated May 2026

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