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Eagle I Fence

5.0 (1 review)
Open • Open 24 hours

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6 years ago

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Dave's Fence - Broke sprinkler, did't say anything. We know this will happens but tell us so it can be repaired. Advised Joe who ignored us.

Dave's Fence

(83 reviews)

Had my fence installed today and I could not be happier. It was all I hoped it would be, but it did…read moretake a lot longer than expected. I have learned that some things are just worth the wait. We signed a contract on August 13th with a 50% deposit, but couldn't get a start date until the HOA approved. The HOA approved a few weeks latter and we were given an install date of November 16th. It was going to take that long because we ordered a specialty color (anything other than white) and there was a major back order from the manufacturer. I wasn't happy about it, but I understood and was patient. Just before the 16th of November I got a call saying that they had to cancel because the order still had not arrived. Again, I was disappointed, but things happen that are outside all our controls. On December 1st I got a call saying that they would be out on the 3rd to install. It was a great Christmas gift. They arrived just after 9am and worked until about 4:30 PM. They were awesome. They worked straight through, with no breaks and guys had wonderful personalities. Very easy to talk to and get along with. For the most part I let them alone to do their job. I felt confident that they knew what they were doing. There were some mishaps with busted irrigation pipes, but I realize that is the nature of the beast if you aren't sure where/how they are running. NO PROBLEM! They were prepared for these instances and repaired them without any problem. When they finished, they cleaned up after themselves and explained warranty and maintenance instructions. Customer service from start to finish was terrific and the saying is right...good things come to those who wait.

HORRIBLE CUSTOMER SERVICE. The team is rude and not timely, our account was overcharged and charged…read moreto the wrong card and the team has not been helpful. This company owes us the 50% balance that was due upon fence completion. It has been 50-days and counting since the refund was supposed to be adjusted. We call and email daily, and still no response. I would not recommend these services!

Liberty Fencing

Liberty Fencing

(20 reviews)

If you aren't going to do a job correctly, don't do it at all. I'll find someone who can. Bent top…read morerail of chain link fence, gate doesn't fit, posts not buried to code, debris left in my yard posing choke hazard to my puppy and damage to my lawnmower. I gave you guys every opportunity to fix these issues, yet here we are. The wire laying in my yard was the last straw as I just mowed over it while cutting my grass this morning. Lucky I didn't lose an eye! Almost forgot, they chopped my internet cable leaving me with no access all weekend.

Buyer beware! The prior owner (who received all of the…read moreprevious 5 star reviews) sold to the new owner within the last year. It is clear that it is not the same craftsmanship or quality. We went with Liberty Fencing because they were honest upfront about being generally more expensive, however, the quality of work done is important to us so we did not have any issues with paying more than the other quotes we received. I highly suggest you dig deep into this company before spending money with them. Instantly, the first 3 contracts sent by the salesman, had our names, address, price and "follow the grade" box incorrect and unchecked. After informing him 3 separate times of the issues, he fixed everything but the grade box. We let him know the grade box was still unchecked, however signed the contract as we texted him 3 times to confirm they would follow the grade as requested. He confirmed. The first day the crew left we noticed the fence panels were not following the grade leaving huge gaps under our fence (troublesome because we have small dogs and children). We texted our salesman several times addressing the issue which was not met with any urgency as the production team came out the following day and continued to work. We had to go out and stop them from working but due to the language barrier, it was difficult to explain and we had to speak with the production manager over the phone. The production team then started pounding down the fence posts deeper into the dirt they added the day previous. Because of the newly added dirt, the rain washed it away leaving the gaps just a few days after this fence was installed. We called and had a higher up come out to look at the fence and the gaps to which he admitted to how nice and even the top of the fence post was, which was exactly what we did not want or ask for. We screenshot the text chain between the salesman where he confirmed several times that they would follow the grade. Even after 3 attempts to "fix" the fence, they have not done so. We were failed by the salesman and the production team and we had to pay the price for it. Unfortunately, we will have to spend additional money to a new company for them to come out and fix the issue. We will not be calling Liberty fencing even with the 5 year warranty. Minor inconveniences that would not have been mentioned had the quality of our fence been good: The production team left cigarettes and water bottle caps all over our backyard. They also left little square plastic pieces from the panels in the road for us to clean up. They shredded 6 foot of ferns and aloe plants without asking us or advising us that they needed to do that. (They knew they were there as they had worked around them on the first day but shredded them on the 2nd day. I would have moved the aloe plants prior to work starting on the 2nd day if I knew they would destroy them). The bottom of my gate had a large gap to which they nailed in a panel on the bottom looking like a huge eyesore. I would highly suggest using a different company. Literally the worst $8300 we have ever spent

Eagle I Fence - fencesgates - Updated May 2026

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