I found my rear tire was almost flat on a trip from Vermont to New York last Sunday. My OnStar…read moreservice was no help. They only offered a tow to the nearest dealership that was closed until Monday. I found VIP tires in Bennington who were not only open for business, but incredibly kind and helpful! Adam and Dylan found the problem, patched my tire and gave me a new sensor in a matter of minutes. They even checked my son's car to make sure he had enough air pressure in his tires to make the trip home safely. Adam and Dylan were amazing and I highly recommend them. They are called VIP for good reason!

I left a honest review and this company rep left some lame excuse for bad service when she wasn't…read moreeven there. First they did not tell me they wouldn't be able to fix it. They just insisted on time constraints. Secondly if you don't have techs that know what they're doing then you shouldn't be in business. Shop that did fix it told me they didn't have to use any special equipment that you speak of. The manager had terrible customer service that day and I will never go back there again.

Once again Len Nichols and Sons has earned my deepest respect and gratitude after working on my…read moreTWENTY-FOUR year old Lincoln Continental. This time the maintenance required was for a new starter, which was the original part and that meant it required some serious coaxing to "free up" so it could be replaced. My auto was towed to Keith Nichols Monday late morning and by that afternoon I already had a call advising me the car was done! I don't think I've ever gotten better service and the price was exactly where I expected it to be WITHOUT any surprises. I cannot stress enough how rock solid this service center is. The Nichols' honesty is the only thing I hold in higher esteem than their service. Len, you taught your children well and I am grateful once again. Thank you all for allowing me to continue enjoying this classic old car. Sincere regards, PMA

Very good service. Polite and easy to make an appointment. Fast oil change less then 30 minutes and…read morehighly recommend this service station!

Only place we trust in the town. Been scammed from most so if your in the area for legit work and…read moregood to I highly recommend here. Thought my axel was broke was ready to pay for it and all but he took another check and said it ended up being scuffed bad that looked like a Crack in it so when a mechanic tells you that especially when your ready to pay for the new one it's a key point that says (TRUST) FYI stay away from southern vt auto they scammed me on a new engine when all it needed was a starter

Last week I drove from Burlington to Bennington. My father was having surgery. I realized as we…read morewere driving over the mountain from Wilmington that my tire pressure light was reading 17 rather than 35! I dropped my father off and immediately began to look for a station with air. After finding Earl's, I frantically began to look through my car for $2.00 in quarters. Counting nickels & dimes I went inside and met Jesse. I asked for change, but he quickly escorted me to a bay where he filled all my tires! I asked how much for all 4 but he declined. I began to cry as I was feeling vulnerable due to my reason in Bennington. I shook his hand and thanked him for his genuine kindness....something more people should have. Thank you Jesse!!!!!!!

Mark and his helper gently extracted my Subaru Crosstrek from a little ditch whoopsie at the…read moresunflower farm like the pros they are. They've also come to my rescue with my '78 bus, Bill, and are friendly, helpful, and efficient! Thanks guys!! I appreciate you!

It has been over a year, and I still do not have resolution. The owner, Tom, hired a lawyer,…read moreWilliam Wright, who responded to the complaint with the consumer division of the VT AG (which is supposed to be a consumer mediation service) with clear falsehoods and shuttered the mediation before it could get going. Tom/William Wright also contacted the Bennington PD and tried to involve them, which they declined. This was over last Summer. Unbeknown to me, my mother went by and talked to Tom a few weeks ago. He shushed her out of the office away from staff and told her he "lost sleep" about this, and indicated that he was willing to talk with me directly. I reached out to Tom, and he responded by email in a calm and reasonable tone, or so I thought. I then promptly heard from his attorney, who not only demanded payment for ruining my Jeep but also submitted an invoice FOR OVER 12 THOUSAND DOLLARS for storage that I never was told about before, nor received any invoices for. He also ordered me not to talk or communicate with his client, Tom. I have asked the lawyer for documents and assurances the Jeep will not be sold (the lawyer said Tom claimed a lien on it) and now he has gone quiet and refuses to answer emails. I hope others can learn from my mistake of trusting this business. They have destroyed my jeep, refused to make it right, hired a lawyer when I tried to negotiate and go into mediation, and now are claiming storage fees nearly the value of the Jeep- probably to run up the cost and justify a lien sale/auction. They now are refusing to even respond to my request to assure that the vehicle will not be sold at auction.

My Jeep needed new rear brakes. I got quotes that were as much as $900 from a chain shop. There…read morewas a misunderstanding on the appointment and I missed it. They were able to get me in today and replaced my pads, calipers, and rotors for just over $300. They were great about explaining everything and were super great to deal with. Because my Jeep is our only vehicle right now they dropped us off and picked us up. Now that is service you don't find every day. Super pleased.

Actually explained to me in clear simple terms what was wrong with my vehicle and what they were…read moregoing to do to fix it. Instead of being mysterious and vague like most mechanics. Also did a good job for a fair price.

These guys were really straight with me. Something mysterious was happening to my coolant system,…read moreand I was pretty stressed when I got there. I usually worry about folks upcharging me since I don't understand so much about cars, but by the end of it the problem was solved and I felt really confident that I had gotten everything that I needed from them. Walt and Al were very attentive, and gave great service. They communicated with me the whole time, and I feel like I learned a lot about how to recognize symptoms of these kinds of issues with my car in the future too (which with an old beat up car is a big bonus). 10 out of 10, big thank you to you both :)

I was stuck in the mud in the middle of nowhere and Walt's was the only place able to send me a tow…read moretruck. These guys are amazing! I hope I never need them again, but will not hesitate to call them if I do. Thank you, Walt's!

I am so glad we found this place. They couldn't be better and very reasonable, super accommodating,…read moreand very courteous and fair pricing. This will be our new go to for all our automotive needs.

We were 600 miles from home , on our way to a funeral and a sway bar broke off our front wheel…read more 3:30 on a Friday and 2 degrees F! Ryan got us in within a few minutes of our arrival and got us on our way in 15 minutes! Our weekend was saved for the price of an oil change. The next morning we get a text checking that we made it to our destination OK! We could have had a hotel stay and missed an important funeral but instead we didn't even miss dinner! Thank you Team Midas! Amazing!

Friendly, respectful and checks in with every repair needed for individual authorization so you…read moreknow exactly what they are doing.

One of the mechanics hit my truck with the wrecker in the tiny back parking lot during its stay and…read moretried hiding it. see the damage until I got home.To this day has not taken responsibility nor made it right. I wouldn't be surprised if the owner(bud buell) hasn't heard of this accident happening . The only thing I am to blame for is not making a stink about it as soon as it happened And rather than leaving mad, staying right there and calling the owner of the to come figure this out. the mechanic who I suspected doing it, and also the guy who picked up the truck, said "that was like that when we picked it up". I was furious and unable to get anything out of my mouth other than "fuck you" , while looking him in the eyes, knowing damn well that we both know that is not the truth, and walked away. I was personally at the location it was picked up, then checked on the truck later in the afternoon to see where it was parked in the lot. later on that week, truck had gone into the shop had one part fixed, but needed another part to complete the repair so it was put back out into the lot while the part was a couple days out for delivery. The following day I returned to the lot of Southern Vermont Auto to get my clipboard for work out of my truck. Again seeing my truck for the third time undamaged. I didn't notice the damage until I saw the faces of my family members as I pulled in the driveway and walked around the passenger side. When I went to pick the truck up, I had already been informed on the amount owed so I went and paid $500 in cash for transmission cable repairs, got in my truck, entering it from the driver side and drove straight home 2 miles . I took pictures immediately after noticing all the damage which are within minutes of me getting a printed receipt and leaving the shop.. My truck was not simply dinged or ! It was consistently crushed in several inches in depth 12 inches wide and up to 24 inches wide from the front passenger wheel. Well all the way through my back tail light. Front to back. Absolutely scraped and crushed in both broke my handle, crushed my fender and crushed the back bed front to back $10,000 plus worth of damage minimum. I was so behind on my workload and so mind blown at the situation I let weeks and weeks pass not knowing how to handle the situation and also knowing I got screwed over and would never be compensated. My entire investment for the last five years completely destroyed practically in front of my eyes and they say that's how it was? Absolutely unfathomably ridiculous. Anybody curious about this or have any questions feel free to reach out to me personally and I will show you the pictures. Eric Ware Roofing 802-379-8484 call or text

Update 6/27/22 Since posting this review, the General…read moreManager, Heather, has been in contact with me and has been very responsive and helpful. She listened to the situation and apologized, and did what she could to correct the issue. I really appreciate all her dedication to do what was right and will be considering Lundgren for future purchases. 6/23/22 Unfortunately, I had a very bad experience with this dealership. Ted Free, the salesman, was great at time of order but then when he was made aware by myself that he had made a big mistake 9 weeks into order, I was told everything was up to par still and then I never heard back from him. The only reason I found out he had ordered the wrong color was because I had been making phone calls to check up on the order number after a few months. I never received paperwork for the actual order showing that he had made an error in color. Had he given me the correct paperwork, I would have noticed and would have been able to resolve the mistake that same day. I reached out to Ted several times and finally decided to call the store manager when calls or texts were not returned. They actually asked me to call some dealerships to see if I could find the same car to do a trade. I found myself doing all the leg work for someone else to receive the commission on my sale. Although Betsy has tried to help out, it kept going back to waiting on Ted. I tried reaching out to Subaru of America as well and they just told me I needed to deal with Bennington Subaru directly. As of today, I still have heard nothing from Ted and have had to reach out again in regards to getting my deposit back. I honestly feel as though I was forgotten as a client possibly because of my age or just that it was a small town and they knew me. I firmly believe had I been an older adult struggling with this order, they would have gone out of their way to help resolve the situation. This was supposed to be such an exciting time for me as it would have been my first car purchase. Instead, I feel as though I was left in the dark over a big mistake made by the salesman. I should also say that It had already been 2 and a half months into the process before finding out it was the wrong color car. All I wanted was for them to take responsibility and do what they needed to make this right, but that didn't happen. It's very unfortunate that a small town dealership where I grew up wasn't willing to correct this issue on their own. So many mistakes were made on the part of both the salesman and dealership. Had they taken responsibility for the errors, I would not be writing this negative review and would have worked with them to make it right. I guess I learned not to put trust in people who once the paperwork is signed, they forget about you. I should have been treated the same as anyone else, if not better because they knew me. Lesson learned.

I have leased one Outback and purchased two others from Lundgren. I travel from out-of-state to…read moremaintain my relationship with them and I won't go anywhere else! Everyone I have worked with there has taken time to answer questions and guided me toward the best option for me. I worked with salesperson Ryan for my latest purchase and had an excellent experience. Plus...nothing beats a Subaru!