I too have been using this car wash for many years. Every once in a while, yes there's a smear or two, but in general they do a really good job and it's not overly expensive. And of course, if you look at your Vehicle point something out before you leave, they jump all over it. read more

I've been here multiple times and taken multiple vehicles. This place had been decent enough to return. Not anymore! When I got there I told the young man in the red shirt with glasses the service I wanted and gave explicit instruction, "don't remove the aftermarket floor mats," which he understood and wrote on the window for the workers down the line to see. When it was time for the inside cleaning, what is the first thing they do... REMOVED the mats! I rushed down there to tell them to stop before they did more damage. Sure, I was upset, specially after I saw how they ruined the adhesive, and said "I told you all not to remove the f-ing mats." The supervisor guy in red shirt and glasses was more worried about my language than the issue they caused. I apologized for my language (I should've been more tempered) and reiterate why I told them not to remove the mats because they needed to be removed in a specific process to avoid damage. He didn't care, didn't apologize, not offered any way to rectify their error. Now I have to buy new adhesive and reinstall... I understand people make mistakes, but his lack in customer service was totally unprofessional. Definitely not returning nor recommending this place any longer, specially with multiple other good carwash places just blocks away... read more

I've used Eagle Hand Car Wash many times in the past and have always enjoyed my experiences there, which is why this situation has been so disappointing. They definitely lean more on the higher-end side for car washes, but I haven't minded paying more because I expected better care, attention to detail, and customer service. The washes themselves are done well and the location is convenient, which is why I continued going back. After my visit on 3/31/26, I discovered a tear in the leather on my center console that was not there before the wash. I reported it immediately at pickup, staff took photos, and I was told the claim would be submitted to their claims department. What has been frustrating is not just the damage itself, but the lack of follow-through afterward. I've spent the last three weeks repeatedly calling for updates and each time I'm told I should hear something "next week," but no actual resolution or communication has happened. For a business charging higher prices for hand wash services, I expected better accountability and customer service when an issue was acknowledged by staff at the time of service. The damage is a tear through the leather surface, not a small scuff, and I've already had to obtain repair estimates on my own. I'm still hoping management will step in and resolve this properly because I would prefer to update this review positively if the situation is handled professionally. read more

Terrible customer service. They damaged my vehicle twice! The first time I did not notice until a week after so I just took care of it myself and upon returning the following weeks I made them aware and asked them to please be mindful and gentle when lifting rugs. I have a Mercedes gle and the mats snap in. I recently went back in and upon picking up my vehicle I noticed the mats were once again ripped out and I still had stains on my seat that were not properly cleaned. I spoke to the gentleman "in charge" and he took photos and said the claims department would reach out to me on Monday. I never heard anything so I went to Mercedes to get a quote for the repair and dropped it off in person. The lady I spoke to was totally uninterested in what I had to say and is in fact always rude when I bring my vehicle In. This place is super convenient for me so I usually ignore her attitude. I receive a call the following day saying they will not be responsible for the damage. I asked for a manager and a contact from the claims department and she repeatedly said she did not have one. When I asked her how she communicates with them she didn't know what to say and then said she's not authorized to give me a contact. It's all a lie. I will no longer be refunding. Absolutely terrible customer service!! read more

I visited here one Saturday afternoon since i wanted to try a new place. It's not the one I had seen a few weeks ago...but its only about 5 blocks away. Regardless, their hand washes start at $25, which is reasonable but more than I pay at my fav spot in another part of town. Google indicated they were not busy at all, but when I arrived it didnt look too busy, but the attendant indicated they were running about an hour. I went ahead and got a wash anyway. I chose the Q tip since it uses compressed air on the interior cleaning and shines exterior trim for about $10 more than their basic wash. Turns out this was a waste of $10 since they didn't "shine" or even clean the exterior trim of my car. They also missed a large road grease spot on the driver side rear fender....one of the main reasons I went to get a car was that day in the first place! This is not a typical 100% hand wash. As they were using a brush to wash the lower part of my car prior to cleaning with foam and rags. The waiting room is in a building on the property adjacent to where you enter. The portable building has 3 seating areas with wifi, a/c, water bottles, coffee, and even wine by the glass....albeit it's lower end wine...but it's free! Pro tip: leave a review and receive 15% off on your next visit. For your 3rd visit, use the yelp check in and receive 10% off. Not sure I will be running back anytime since they missed a major grease spot on fender, and failed to perform a service they are suppose to do. read more

Eagle Hand Carwash - They use a brush to do initial clean of cars, prior to foam and rag wash. Here is a Porsche being cleaned with brush. - Auto Detailing Near Me - Houston, Texas

The client service lady works there in the mornings is not nice and or friendly . Service is expensive . On top of that on my last service they damaged the start push button by pressing it down too harsh , permanently pushing it in . . I wont be using them anymore . read more

Hate the construction that is going on by this spot right now, but it's worth the frustration driving around it, lol. We dropped our car off around 9am for a mini detail. They work quick and seem to be always very busy. We ran some errands and it was ready in about 2 hours for pick up. If you check into Yelp, its 10% off for first time customers. Car looked and smelled great. We had dog hair, dust, dirt... and hadn't gone for a detail in at least 2 years, so it feels brand new! Definitely recommend if you want fast & efficient services. read more

Eagle Hand Carwash - Auto Detailing Near Me - Houston, Texas

My car hasn't been washed since November 2021 and the interior had so much dog hair. I arrived early Friday morning and was able to pull right up with no wait. I did the mini detail and thought it would take a few hours but I got a text a hour later from drop off and it was done. The car was shiny and looked brand new. The interior was spotless and smelled great. Definitely will be back. Staff is great. Only complaint is the construction work that's happening but that's Houston. read more

Eagle Hand Carwash - Auto Detailing Near Me - Houston, Texas

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This was one of the best car washes I've ever been to! These guys work hard and do an incredible job. My car looks the cleanest it has in a while. I also showed up closer to closing time than I wanted to and they were still kind enough to service me. Highly recommend Eagle if you're looking for a good car wash in the Heights area with great service! read more

Today I sat at the window in a tall chair so I could go practice boring and hard board questions. As I sat there I watched someone grab the mats from my car and power wash them. That wasn't even the part that stunned me. She continued to power dry them. That's a thing. I never knew. Seriously an amazing car wash and while it took an hour and a half, I'm happy to have gotten there before 9 so I could get 20% off. If you're ever missing anything in your car, they will find it. All of my toddler's missing toys showed up. read more

After a standard car wash I spoke with Eddie about paint correction and ceramic coating services and was impressed by the affordability. Raul at the body shop side of the house did an amazing job restoring my swirled, oxidized paint job and doing a ceramic treatment that makes my 8 yr old car look brand new. He also fixed some accident damage to my front bumper and fender, straightening out the sheet metal and doing a seamless blend job at less than half the price I was quoted elsewhere. Highly recommended for body work, ceramic coating, and regular car washes! Eddie and Raul were great to deal with and had great communication along the way. The car wash even done a day earlier than estimated. read more

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Friendly staff and competitive pricing. If you show up right when they open on weekdays you get a 20% discount on certain packages. I usually have to wait while my vehicle is getting detailed and they have a comfortable waiting area with wifi read more

First, I didn't use their services because I waited for over 5 minutes and no one came to my car. I even got out and went to the building only to find a sign "Employees Only". As I was leaving, someone started walking across the parking lot. I didn't go back because if the first impression of customer service was that bad, I didn't want to give them money for services. read more

Paid for a full detail 125$$$ and the left the interior like it was floor mats all dirty and cup holders etccc

Giving 3 stars bc I didn't actually get to my car washed to test the actual quality of their washes, I wasn't able to get passed the front desk. I went this morning at 8am, it was me and 1 other car that was already almost done. The lady at the front desk was on the phone for at least 10 min when I walked in, answering which seemed like redundant questions over the phone from a customer. She never signaled or told me, "I'll be right with you" hangs up the phone rolling her eyes and then looks at me like "what?" Lol. I ask about how long it'll be she says rudely about an hour, 50 min minimum. That attitude and rude customer service? No thank you! I rather go somewhere that wants my business! Went to Luckys down the street, Extremely nice and welcoming, they did an amazing job and had me in and out in less that 40 min read more

By far the best car wash I have ever visited! No other car wash comes close to the excellent service they provide Definitely recommend!! read more

Been my 2nd time at Eagle Hand Carwash and I'm even more amazed. Too bad I'm moving away from The Heights. What I like about them is that they are open until 7pm, which is good as most carwash places close at 6pm. Nextly, the Basic Car Wash is very affordable and makes my car look so fresh and so clean! I like that they have a lounge you can wait in. The lounge has comfy chairs, comfy workspace, free internet, water, coffee and take this - wine! What more can you ask for? I love that they are fast and efficient! The workers take their job seriously and I really like that they are detailed! read more

Super impressed with the service here. My car came out super clean both exterior and interior, it's like I have a brand new car. They even found my long lost $5 and hair ties. The whole entire process was very smooth. Check in to Yelp to get 10% off first service. read more

I've used this car wash often. When I say they clean every crack of your car. They do such a fine job.

I didn't like that my car is new and I've still have the plastics and they decided to pull them and paste them again not in a good way. Also my seats are WHITE and I had shoes on the floor and when it was ready the shoes were on the seat. read more

Eagle Hand Carwash - Shoes on the seat - Auto Detailing Near Me - Houston, Texas

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TIPS: Save 25% Monday-Thursday 8am to 10 am Save 30% off any detail by pre purchasing 3 days in advance Sign up for their loyalty program Be prepared to wait at least 20-30 minutes for the basic car wash PROS: the most thorough cleaning you will find for a basic car wash, the best detail you find, waiting area, discounts, monthly memberships, loyalty program, taco truck on property CONS: none The first I heard of Eagle was after my coworker got his detail done. His car looked great and couldn't recommend them enough. After looking at their website I found out about their discounts and took advantage of them. I've only had my car detailed twice but this was by far the best. Very thorough and they did not miss one spot, yes I inspected closely. Recently I went in for the basic car wash and was surprised how thorough they were. While I waited for my car to be done I waited in their waiting room. Lots of comfortable seating, a desk, WiFi, and even massage chairs that you can use. You can sign up for their loyalty program inside, I promise you after your first wash or detail you will keep coming back. read more

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Not happy with my experience today. I came in and only 2 cars in front of me. I decided to pay and wait outside as the inside employee told me my car was almost done. I waited outside while an employee hung out in my car and on her phone for just over 10 minutes. I assume the girl in the photo I took is her daughter as I watched her remove items from the side door to put them in the back. Then she proceeds to touch her reflection on my side door leaving several smudges on what other hard working employees cleaned. My assumption is that the lady on the phone is in some type of management role because no one said anything to her, they simply worked around her and her daughter. Not happy I had to wait while she finished her conversation to finish my car. read more

Eagle Hand Carwash - Employee, manager? Sat in my car for 10 minutes on the phone as everyone waited. - Auto Detailing Near Me - Houston, Texas

When you don't have time to wash your car this is the place to go. The wait can be long, but they have comfortable indoor seating.

I paid $80 for the car wash and vacuum, plus a 20% tip (100ish with tax). I later learned the backseats in the minivan weren't lifted to clean the flooring (it's super easy to do) and it's still a big mess. So, I got to vacuum my vehicle as well. read more

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I'm here right now and just watched a worker pick a dirty wash mitt up off the ground and start washing a vehicle with it. I won't be back.

Dropped my car off around 4:30 on a weekday. It was getting dark but they numerous lights surrounding the property. My car wash took about an hour but they were pretty busy. I got the Very Clean. That package includes: hand wash, hand dry, interior wipe down with air, windows, rims & tire shine, door panels and vacuum! But last but not please they do a complete leather conditioner. They missed several spots and they used WAY too much leather conditioner. My steering wheel and dash was super slimy. I had to get a microfiber towel to get the excess conditioner. Was hoping to give this place more than 3 stars because my husband recommended me it but maybe next time when I come back! read more

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I actually got what I paid for! Car washes can be hit or miss. You either pay over $150 for a full detail and oftentimes walk away pissed off because you paid for something you could have done yourself with a little elbow grease - or you spend nothing and get just that in return. The crew at Eagle Hand spent 2-2.5 hours on my SUV and they spent each minute cleaning the hell out of every nook and cranny - which was FILLED with yellow lab dog hair because that's how I roll. I got the "Mini Detail" ($90 for SUVs) which included a hand wash, hand dry, interior whipe down, windows, rims and tire shine, door panels, vacuuming (insanely fantastic job, I might add), interior leather conditioner, and exterior cream hand wax. Prices: http://www.eaglehandcarwash.com/Prices.html They offer free bottled water and have a small waiting room. Not many bells and whistles like other places - with shoe shining, cafes, gift shops - but there's a picnic table outside and a Valero next door where I grabbed a few cold pops and read. Not too far away is Cedar Creek, Down House and other Heights bars just a short walk away - 10-15 minutes depending on your eagerness to get there. I'll be back in a month or so since their basic hand wash starts a little as $16 and they have monthly memberships. read more

I appreciate an upfront establishment. I went in thinking I needed an expense detailing but when the guy looked in my car and recommended the Q-tip with an à la cart mat washing. It ended up being less expense so I left a nice tip! They did a great job! I went on Sunday and it was pretty crowded but worth the wait. There's indoor seating with AC and a covered outdoor seating option as well. Check it out. I think you'll like it! read more

Thank you Yelpers! Without your reviews I wouldn't have found this gem. 3 people hand washing your and then 3 people hand drying your car. They are detailed oriented, polite and efficient. I would highly recommend trying them out. read more

It has almost been a year since I first paid a visit to Eagle Hand Car Wash & Detail. Since I'm a member here, I could come back to get my car washed at any point during the week. Unfortunately, I wasn't able to come here as much as I'd like due to a couple of things: - I got in a wreck. So my car was a goner and I was left with a loaner for a little bit. No, I wouldn't take my rental car here to get washed. - I drove by here several times to get my car washed only to see that there was a line of cars which means I wouldn't have enough time to wait to get my car washed. Neither of these are their fault, though. If you live in the area, their monthly membership is definitely a good deal since they are open late (8:00 am - 8:00 pm everyday) and you could bring your car in after work, or whenever you have time in the evening. I try to avoid taking my car here more than once a week because I think too many car washes won't do your car any good. Not from the washes, but from the drying. The rags being used and the rubbing your car dry won't be too friendly to your car's paint, I think. But hey, don't quote me on that. It's after all your car, so you do what you want to do to your car, mmkay? In my original review, my main complaint about this place was the fact that the quick wipe down wasn't too thorough. On top of that, the trunk area wasn't vacuumed at all. Ever since my first visit here, both of those thins are no longer an issue. The trunk is always vacuumed, and they clean your interior enough to be satisfying. They still offer a comfortable waiting area with free WiFi, free bottle water (seriously - what other car wash place offers this service?), free Keurig Coffee, and clean restroom. They also have an ATM inside just in case you would like to get some cash (*ahem* tip *ahem*). Ruben, the owner, and his team are a friendly bunch and they will take good care of your car. Only one thing that needs fixing on their end (which is not a big deal, really). A couple of times after a good wash when I enter my car and turn the ignition on, the wiper is at the "on" position. Which means, your freshly cleaned windshield will have wiper streaks! It's a real easy fix for me: get out the car and wipe it off with a towel. But let's make sure that the wiper is turned off, cool? Cool! read more

Eagle Hand Carwash - Now they have Keurig - Auto Detailing Near Me - Houston, Texas

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This place is amazing! My car was in desperate need of some TLC and this place did it perfectly. My friends and family were SHOOOK with how clean and amazing my car looked. It's usually quite a mess and they shined it up to look brand new. Will definitely only come here from now on! Thank you! read more

Got my car cleaned here because I wanted a good wash and for them to be careful. To my surprise the workers power washed my car way to close and messed up my whole front grill and emblems are scratched off. I called the manager and he told me to call on Saturday (over a week later) so they can review the cameras . I waited a day and heard nothing so I reached out and they sent me cropped video clips of them wiping the sides of my car. I called back and asked for the whole video and he never sent them. I understand mistakes happen but for them to take no accountability and say they're not at fault is ridiculous. I paid over $150 and the manager told me they're not liable because it had been a couple days since I reached out when they're the ones who told me to wait over a week to hear back. For this customer service and price there are way more better car washes that'll do a better job for half the price and BETTER CUSTOMER SERVICE. read more

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First time here and I'm blown away. This place does a great job, but more impressively the workers here are honest with so much integrity! They found $60 I embarrassingly didn't know I lost, and they left it on the console when they were done. There was no one around when I got my car so I couldn't thank them properly. Planning to make more frequent visits. read more

I decided to go with the interior detail. It came out great they got everything cleaned I specifically mentioned.

Great service car was clean and prompt timing. The customer service was excellent and the waiting room is accommodating

I come here all the time and for the most part always leave satisfied, and also refer a lot of people to come here because I feel they wash really well here. But on today I took my truck in for a wash after it was filled with mud. I spoke to the lady about possibly cleaning my truck a little better under the wheels and she stated that's all they could do. Not once did she offer to see if she could possibly do a better job she stated that's the best we can do sorry about that. She is always very off and on with the attitude. You have to catch her on a good day to get good customer service from her. The guy that works there is much better with people. Well anyways I made it home 30 minutes after leaving straightaway from the car wash and my truck is now full of mud, possibly from the under carriage. The car washes there aren't cheap. So I call up there for the lady to answer the phone with a very dry attitude. I told her my truck was very muddy after literally leaving there and driving straight home. She said "I mean you can bring it back and we can wash the outside, but we would have to charge you" clearly I could take it anywhere and get that done right ? Am I wrong for feeling how I feel? I feel at the least I could get something off if I'm willing to still give them my business and drive way back over there. read more

Came to Eagle today with a very dirty Jeep. Not only did they take care of me quickly, but my jk is the cleanest I've seen it since getting it from the dealership! The seating area is fairly large, the ac is cold and they even let you pick what you wanna watch on tv. I will for sure be coming back PS did I mention they have WINE!?? read more

Eagle Hand Carwash - Auto Detailing Near Me - Houston, Texas

Always Do A Great Job on my car. If you have never visited Eagle I highly recommend it to anyone within the area

Had a pair of $300 glasses went missing out of my shades holder in my vehicle, their response was "we don't clean that area". Yeah of course you don't. Based on previous posts others items have gone missing as well. Don't leave any valuables around the employees there will be no recourse if items come up missing. Not to mention, I have a high performance vehicle, and the young guy moving my car thought I'd be fun to rev my engine for his friend. Not mad about it but very unprofessional read more

I should've cleaned the car myself and that would've saved me time, money, gas, and my sanity. I purchased a full detail and they left a lot of things dirty. They also chipped my tint and the owner refused to own up to it. Kept going in circles shifting the blame instead of taking action. He should run for office, he'd make a great politician! This guy was NUTS, even went as far as suggesting we go and ask the poor girl who bumped into the door what she was wearing inside her pants. So now we gotta strip down the employees just to waste time and find something to avert the problem. Like "well you can't prove that I did it". YOU can't prove it did not happen! The tint was fine until I came in!!! I thought it was a dirty spot when I first saw it and even the girl acknowledged my reaction!! They did wash the dirty parts after I returned, only after grunting in Spanish about how he would check the video to see if I was lying. Im normally not the type to complain, but this was just too much to stay silent. Take your business to a place that will not make you feel like a criminal for pointing out their mistakes. Also, see: https://www.yelp.com/biz/eagle-hand-carwash-and-detail-houston?hrid=_CBPzOBfWn1gcLrMZ3OWRA&utm_source=ishare&utm_content=review read more

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