I'd give a zero if I could. NO information on the web page. Drove 50 miles to come here. Says it…read moreis a "law" that you need your social security card (other payday stores don't require it, so how is it a law?) Drove here for NOTHING. HIGHLY do not recommend.

Poor communication and lied to me. Took an advance for about $100. Came time to pay and I had to…read morego out of town on family emergency two days prior. I called in and asked if they could just deposit it since I was out of town, I could just transfer the money over to cover it. They told me they don't do that. I asked if I could pay with debit card. They said they don't do that. I told them I would not be back for another week and I would just pay whatever late charges they had. I also said I would see if I could get someone to swing by and cover it till i got back (was unable to find anyone) I get back in town a week later to find they actually DID deposit the check and it had bounced twice and been returned. I had the cash to cover it in another account, 15 seconds I could have transferred it. Cost me $70 in bank fees and they charged me a return check fee. The lie cost me almost $100! To many other options in town to work with these people!

excellent customer service and helpful. Best place to go in Vincennes Indiana for a short term loanread more

From the owner: Get money online or at our Vincennes, IN store with a fast and easy personal loan from Advance…read moreAmerica. We offer personal loans including payday loans and cash advances (alternatives to installment loans) at our Vincennes, IN store or online. We are here for you if you need cash fast for unexpected bills, emergencies, or other short-term money needs. Advance America also offers LoanCenter title loans, and Western Union money solutions. We are a trusted financial services company with 800+ Advance America locations nationwide. With a 5-star rating on Trustpilot and A+ rating with BBB, our knowledgeable staff in Vincennes, IN can help you choose the personal loan that's right for you. Apply today.

This company performed a hard pull on credit, though it stated no credit impact! Their CEO and…read moreexecutive office and headquarters refused to remove. I filed complaint with CFPB Fair Credit Reporting Act and Better Business Bureau! Do not do business they have no consistency in their procedures of "No Credit Impact" and their customers support is absolutely no assistance whatsoever!

Filed an application back in August, was told to gather documents as per the conditions, I had to…read morerequest a duplicate title to my vehicle directly from the state of MA and it took over 2 months to retrieve. In that time they denied my application and fraudulently opened a new application in Dec. I have no record ever applying more than the 1 tine in August. Their reason for denial was that I "took too long" to get my documentation. Apparently it is one of their rules they can not have an application open for more than 30 days. I was never informed of this during any of my contact with them and it was never disclosed to me by any means or made mention of to me in any way. I have used them in the past and had great success and things worked out greatly, however this time around all I want is for them to reverse any and all hard inquiries from the year 2024 that they initiated and have now left me in a much worse situation than I was before. All because they could inform me properly. Just reverse my hard inquiries and we will good.

Lost my daughters key fob, won't admit to it. They all keep changing the story. First they never…read morereceived a key and when we show them paperwork signed by an employee saying they received a key. Then it all starts coming back to her and she mailed it certified mail. She put it in an envelope with the title. Her keyfob wouldn't fit In a regular envelope. Then it was put in a yellow envelope. One of them gave me a fake certified mail tracking number. The dates they say they mailed it on and the date on the certified mail receipt don't match. This is a $700 key fob and I won't quit until they replace it!