Listen, these guys are for real. I made my initial inquiry concerning a truck I was planning to…read moresell. I had a figure in mind and guessed this would be some nasty typical strung out negotiation. Just not true. Offer was fair and never changed. Transaction also very easy. Thanks and I hope to have the opportunity to deal with y'all again ! Dave

Great! It was easy and quick, and there was no haggling. I sent them pictures of my car, let them…read moreknow what I wanted price-wise, agreed, and dropped off the car. The paperwork took about 15 minutes, and I got my check. I highly recommend.

First time going to this place you have to pay $2 to get in. They have computers that can locate…read morethe vehicle you're looking for & then they'll even print you out a ticket showing you every row the car you're looking for is on. I needed a Part for a Cruze and they had like 6 Cruzes on the lot but the first one I went to had the parts I needed so 'no need to go looking at the other ones. Workers are friendly I have no complaints I recommend this Company. 10/10

Great Prices!!!! All kind of cars, just get there before your parts are gone, Staff can help you…read morefind the vehicle. Pretty organize all their inventory is online, with pictures of the cars,

Ev they time 1​​​​eryone is will to help all they. Can very friendly an most of the time (99%) have…read morea great attitude doing so thank you ​

The best place to buy a car or truck. Everyone was so nice and made the process easy. I sold my…read moretruck and they gave me a very reasonable price.

CarMax the company (not this particular store) has an ideal quick, 1-2-3 process when it comes to…read moregetting a car, and for the most part, we did until we didn't, and 4 credit checks later the process was resolved. Had this been an issue on my end I would've understood but it wasn't so I was more than irritated. When I got here it was obvious that I was aggravated and Tracie came in & immediately took action to get to the bottom of why Carmax kept messing up my application. Very patient, determined, & kind had it not been for her I WOULD NOT AT have bought anything from this company. Carmax company This particular store Tracie

Very friendly couple. Came out to us at the last minute they were open on the weekend. Apparently,…read moretowing companies only come out after hours for people that have been involved in accidents. Not for typical towing needs. But Hatfield's Towing came out and they were kind and timely. We did not have to wait hours for them to come. Definitely will keep them in mind if we need towing in the future. Highly recommended!

In my more than five years of experience working in collections, I have never dealt with an…read moreout-of-state recovery company that demonstrated this level of unprofessionalism and lack of integrity. This company initially quoted us $325.00 for the repossession of a vehicle. After the vehicle was picked up, an additional $39.00 fuel charge was added to the invoice--an amount that was never disclosed when I specifically asked for the total cost prior to authorizing the repossession. When I contacted the company for clarification, Mrs. Hatfields and Madison became defensive and stated that "everyone knows" there is a surcharge. After further discussion regarding the unfairness of changing the price after services were rendered, they issued a revised invoice for the originally quoted $325.00. When the customer later went to their office to turn in the key and retrieve personal belongings, he was informed that they were not a release facility and would not allow him to retrieve his items--even with the key. On January 9, 2025, I contacted the company to inform them that transport would be arriving to pick up the vehicle. They waited until transport arrived to state that the vehicle would not be released unless the previously disputed $39.00 was paid--despite Mrs. Hatfields previously agreeing that this charge was not required since it had not been quoted. When I asked Madison about the charge, she stated he "big boss", Dustin Hatfields stated it would need to be paid and that Mrs. Hatfields was out of town. The manner in which this company conducts business and communicates with both clients and customers is extremely disappointing. We entrusted them with a job, and instead experienced misleading pricing practices and unnecessary complications. This is not a company I would recommend based on our experience.