The woman behind the front desk did not like me asking questions. She seemed very frustrated,…read morealmost as if she didn't know how to do her job. She became very argumentative and confrontational. It is like she never dealt with a customer. I know most times when the police are involved you don't gat much of choice as to where your car is towed to. If you do have a choice do not take it here.

My experience with Crawford's Auto Center was top notch. Barb was friendly and responsive and…read moreincredibly helpful. Highly recommend!

Came here to get my side mirror replaced as it was completely ripped off. The work he did was…read moreamazing and the cost was very reasonable. Turnaround time was also very fast. I will be going again in the future to get anything else fixed on my car here.

From the owner: Collision repair Unibody & frame straightening…read morecollision specialist No job too big or too small Our customers all say the same thing when they leave: "we love you, but we hope we don't see you soon" I always laugh, as I know that means they don't want to have another accident, but if they do, they ALWAYS come back to us!

Once again Eagle Service Center has provided excellent service on my vehicle. After a state safety…read moreinspection at ESC that required new brakes to pass my daughter heard a crunching noise after driving less than 100 miles when applying the brakes. She called to let them know what was happening and they asked her to drop it off that night and they'd take a look first thing in the morning. They found one of the brake components had a factory defect, replaced it and she was back on the road the same day. No charge for the parts or labor.

total rip off car was in accident charged for towing which is understandable clean up and disposal…read morewhich we found all the items cleaned up inside on the floor of the car. Paul on the phone was rude talked down to customer . Also charged for two workers to come our and a supervisor when only two were out . and I'm sure the other vehicles insurance were charged same. (double dipping) isn't that a crime $ Don't used this service

The West Chester staff is incompetent on so many different levels. They swiped my debit card while…read moreplacing it on a hold which put the balance in a state of "pending". As a result my SUV was held hostage until the bank cleared the hold which is 24 hours. This made me have to keep my rental car an extra day which costs me more money. Not to mention more mileage to travel to the shop the next day when my SUV should have been released to me. I will NEVER support this business again. Infact I will share this review with all the local groups I'm a member of. Anyone that asks me about them will get the same review. I could have included more reasons why I would not recommend them but that type of Service is absolutely unacceptable and them telling me "sorry" sarcastically isn't a remedy. They are a sorry excuse of a business. This business accrued unnecessary costs on myself and my insurance company. They should drop them as a preferred servicer. When my car was returned I had scratches near the cup holder that were not there before. They retaliated because I gave them a bad review.

I was referred to 3D Collision by the insurance company. I was able to call and get a same day…read moreestimate. Booked an appt to drop off my car and the rental company met me at 3D. 3D had my car done in a week, kept me updated daily, and even detailed the car before returning to me. I am extremely pleased with their work.

Just picked my car from 3D Auto Body & Collision Center and could not be more happy. The customer…read moreservice at 3D was fantastic. We received frequent text updates to the status of the repairs and we actually were able to pick up our car a day early. Our car was returned to us not only with the external damage fixed, but it was in pristine condition inside & outside. I highly recommend 3D if you find yourself in need of auto body work.

They refused to release my car when the repairs were completed because they did not get a final…read morecheck from the insurance company. The reason behind that was they never got authorization to do the added repairs in the first place but went ahead and did them anyway. They broke their own procedure by doing the repairs with out prior authorization. They held my car for "collateral " So I asked why hold my care if you broke your own rules and felt you were going to get paid? I was told that was procedure. I asked what happens if the claims adjuster does not agree with the charges ,they said they will continue to hold my car as collateral Shouldn't they give me my car back because they screwed themselves by not getting authorization first? no customer relations no business sense

great service. amazing work. friendly techs. great prices. Highly recommend for your auto needsread more

From the owner: Here at Cavanaughs we specialize in ceramic coating, paint protection film, and window tint. We…read morehave ceramic coating packages from 1 year to 10 year, our paint protection film is backed with a 10 year warranty that’s self healing and ceramic top coated, our premium window film is lifetime warranty and scratch resistant. Our team would love to hear from you give us a call today!

Exemplary service on all fronts! The owner and staff were friendly, the repair process was fast and…read moreefficient, and the quality of the work was excellent. I dropped my vehicle off at their Malvern location for repairs after being rear-ended in an accident, and received the car back in under three days in better condition than when I bought it! The damaged bumpers had been all replaced with brand new bumpers from the manufacturer, the rear mud flaps had been replaced, and the inside and outside of the vehicle had been cleaned. I would highly recommend this business to anyone needing repairs or work done on their vehicle!

Badell's was well organized, timely in the repair, very fair priced and excellent to deal with!…read moreThey communicated well with progress in the repair. It made our hit and run incident a little more bearable!

Standen did phenomenal repairs to my 12-year-old car, which now looks showroom new. Don is quite…read morecongenial and so easy to work with. Quick service with precise attention to details, right down to the double pinstripe! Standen Collision is indeed a Chester County gem!

Don treats you like your the most important customer he has. Besides great work, great pricing,…read morethey are just proffesional. My Accura looked as good as new.

I had a great experience with the shop up until the very end. They were very helpful and…read moreaccommodating in working through scheduling errors. They were also very helpful in coordinating a rental. The work that was done looks great. I had two questions/ concerns after getting my car back. One was that I thought that the piece below the bumper was a different color or finishing gloss than it originally had. Steve was nice enough to show me the factory recommendations as well as pictures from drop off day which cleared up that issue. The new piece they put on was brand new which is why I thought there was a different color or finishing gloss on it originally. Thank you to Steve for clearing that up. The only issue I still have is that my car was returned with a very minor amount of additional damage. There was a spot at the top/ rear of my car with prior damage. When the car was returned to me a small chip with no open hole turned into a 1 inch by 2 inch hole. There was a chip prior to dropping it off that still had the plastic piece attached. However when it was returned to me, the chip with no hole had turned into a hole. Steve contested that the piece was hanging on by a thread and that it could have been blown off by the wind. I believe the spot was covered and the plastic could not have been removed aa easily as he suggested. We took a look at some drop off pictures briefly that were blurry and inconclusive when zoomed in. I have asked Steve to send me additional pictures not zoomed in and he has yet to send me them.

I've brought my Corvette there 4 times now (people, and deer, like hitting it apparently) and the…read morewhole team is always very helpful and make sure I am completely satisfied, even if they need to eat the cost for something themselves. Big shout-outs to Eve & Jack, and whomever works on my car. They have always treated me well, and I'll keep coming back!