My family have been customers of Eagle Cleaners for the 15 years we lived in the neighborhood. The customer service, attention to detail and price was consistently outstanding. Matt is an admirable addition to the neighborhood -- sponsoring local teams, knowing his customers by name, and offering hours that match the crazy commuting schedule of Washingtonians. It's increasingly rare to find a family-run business that delivers on the promise of customized service at affordable prices; yet Eagle Cleaners keeps us coming back week after week. Well Done. read more

My family and I first learned of Eagle Cleaners from the Facebook group Arlington Neighbors Helping Each Other Through Covid. We've been loyal customers of Mat's dry cleaners for years and couldn't be more satisfied. The personal touch Mat, the owner, sets this place apart -- personable, attentive, and understanding. He makes a point of knowing his customers, and every visit feels like catching up with a friend. It's a wonderful family business, the quality of service is impeccable, and the services are priced with investment in mind -- the exceptional care they provide to pieces we've brought in (e.g., down/comforters, stuffed animals) makes it a worthwhile investment. From stubborn stains to cat accidents, Eagle Cleaners handle all with expertise and care. We've never had a complaint; this establishment has won our trust. Highly recommend! read more

Our family does extremely large dry cleaner orders... 30+ shirts, a dozen slacks plus sweaters, blouses, etc. Finding a reliable cleaners that isn't charging an arm and a leg these days is difficult. Eagle cleaners is the place to go and cut our dry cleaning bill by 30%. I'm saving $50 a visit which is worth a little bit longer drive. read more

My family has been using Eagle Cleaners for probably 20 years. Excellent service at a fair price. Matthew is the owner and is a decent man.

This is my favorite Northern Va cleaners. Matt is awesome and they do a fine job with taking care of premier designer clothing. I take my Very Best to Eagles! Thanks Matt!!! read more

This is a first class operation. Work done timely and thoroughly. We've been using for 10 years and can't recommend highly enough.

First, I was surprised at some of the older negative comments. However, they were WAY old. Before my time. Before I even lived in Arlington and knew there was a yelp. Maybe not that long ago but you get my point. So here is the current scoop from someone who wears a suit to work everyday (when we are not in a pandemic) and spent 11 years in the Marine Corps. They are great! I take all of my clothes, suits, blankets, leather, etc. It's done when they promised it or when I need it. Missing buttons magically appear when I pick up my cleaning. Stains are gone even though I forgot to point them out. Repairs are made. Usually they will not charge me extra for the items mentioned above. It just happens. I will continue to use them and suggest everyone gives them a try. read more

Have you ever said to yourself this isn't going to work out well. However, you ignore your inner voice and you later regret that and realize you were stupid? This was my experience with Eagle Cleaners. Everyone was very pleasant with whom I interacted, and I've contemplated if I should warn other potential customers or not. What soured my experience were the following items: I send an email (and pictures) requesting an email to get my coat fixed. I followed up a week later, but I did not get a response either time. WARNING ONE. I ignore that and take the coat to the shop. I ask for a repair estimate. The clerk can't give me an estimate. I ask if anyone can. Silence. I then explain surely you understand I don't want to turn over my coat without knowing how much it will cost. The clerk finds someone else (I assume a manager, the owner, I don't know). He gives me an estimate. I was surprised how low it was. I brighten up and say well based on that I'd be interested in some additional work done on the coat. He says no problem. He will call me once the person who reparis the coat receives it. He will call me with a total price to fix everything. He tells me I will get a call in a week. At first, I was concerned by the hesitancy (WARNING TWO), but I feel better based on this other gentleman's responses by seeming more organized and experienced. After ten days, I receive no call with the price for all of the repairs, so I call again. Apprently, the repair shop hasn't received the coat yet. I get a call later in the day telling me the repair shop has the coat. The repairs are now exponentially higher. I say that's too high for the value of the coat. Let's just do the initial repair where I asked for an estimate. He doesn't know how much that is, but I will get a call back. When I get the third call on this matter, the price is now more than double than the original estimate I requested for the single repair item before turning over the coat. I certainly would have gone along with a 20-30% increase but not more than 100% the original estimate - that's completely outside the ball park. I felt like I had wasted my time with this shop and was given bad information. It wasn't even the money. It was more about feeling duped. I tell them I'm no longer interested based on this huge change in price from the original estimate. The gentleman on the phone explains they never give advance estimates, so I have to tell him that is not correct and have to retell the whole initial experience and that I did get an initial estimate. Of course, this is all irrelevant to him. I'm told I will get a call back as soon as the coat is returned. I never got a call. I did get my coat back, and it of course didn't cost me anything. However, I wasted a month on this though with no result. For good points, everyone was polite, and I don't think anyone was being intentionally deceitful. Yet, at the same time, I can't say I can take the staff at their word either. Also, I believe my time was disrespected and not sure if the first low-ball estimate was just to get me to turn the coat over, but the whole experience could have been avoided if they insisted they could not give an advance estimate. This would have irritated me, and I would not have given them the coat. But I wouldn't have wasted a month trying to get the coat fixed with Eagle. Perhaps Eagle does regular laundry well. The business seems sufficiently busy, so I'm sure they are doing something right. However, the whole customer communications on the leather repair was botched. My other tip to my fellow consumers is not to send emails based on my two attempts where I did not get a response. Good luck. If you deal with Eagle I hope it works out better for you than me, but whether it is with Eagle or not, don't ignore you inner voice ;- ) read more

When we moved within Arlington in 2021 I had to find a new cleaner and was very happy to find Eagle Cleaners. They do a fantastic job and Mat provides a personal touch. I highly recommend! read more

Matt is a top notch small business owner. He accommodated my last minute rush items for an unexpected trip overseas. He was so incredibly helpful, very customer service oriented. How wonderful to have a local establishment in the community that truly goes over the top for its customers. read more

First off... this review is based off customer service and failure to disclose pricing or even a relative estimate ONLY. I went back and forth for about two weeks in regards to if I wanted to write a review on this establishment because it is a father and son owned business (from what I gathered from the reviews I saw below) and I really love supporting local small businesses. I recently moved to the north Arlington area. I was in a hurry and looked on google maps to see the nearest dry cleaners. It was taking me somewhere else but as I was driving and I saw this one. I quickly yelped it: 2 $$s, 5 star reviews, great I thought. I walked in and was greeted and I told the guy up front that his business didn't show up on google maps and that he should look into that. I brought in 9 dresses. 1 maxi, 1 handmade gown, and 7 regular work dresses. He sorts through them and tells me they will be ready sometime next week. The receipt clearly says $41.95. I thought "cool, seems like a fair price for 'organic' dry cleaning". Side note: I also took a pair of shoes to get fixed and a jumper with a broken zipper, he told me the person who works on these is currently out and very backed up so it might take a while. I come back the next week to pick up, same guy. Rings me up. He tells me my total is $167 for my 9 dresses. Literally my mouth dropped. I was so shocked I couldn't even speak. I had to ask for a receipt. I walked out of there speechless. I turned back around and went in to ask what the **** just happened???!! The guy doesn't even flinch. He tells me 2 of my dresses are considered "evening wear" which is $40 a piece. I tell the guy the dresses aren't even worth $40 why would I pay to get this cleaned? The other one is a yellow maxi dress, why would I wear this in the evening?? He also tells me each dress costs: $10.95, but if it has a slip underneath, the price increases to $13.95. If I knew that any of these dresses cost more than $10 to dry cleaned I would have NEVER CAME HERE! Hell, I could have bought 10 new ones! I literally asked him if this was normal for the people for north Arlington to drop $200 a week on dry cleaning and he responded "yup." Literally went home and almost cried. Cool story. Came back a week later to get the rest of the stuff that I had left there and see if maybe they would have made things right with me. (He also told me my shoes would cost $18 to repair) shoe repair - $27 Dress - $10.99 Dress with lining - $12.39 long dress - $13.04 Zipper on a dress - $22.16 Evening wear - $39.75 Grand total of what I spent in this place = $234+ Usually, new customers receive a 10% off discount or a orange dry cleaners bag with their business name on it. Sadly in the end, I didn't receive any discount or any free promotion dry cleaners bag. I just got hustled. ‍ read more

Eagle Cleaners - Yellow maxi - Laundry Services Near Me - Arlington, Virginia

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Eagle Cleaners...where 3 year customers get treated like crap. I have been going here for 3 years because their location is convenient to me. However, I will never go again after my experience today, which was probably the worst experience I have ever had at a retail outlet. I went to pick up my clothes and the younger guy at the front desk tells me that many charges for their customers never went through in June and because of that, he wants to charge me $13. I was fine with that, but wanted to go home and verify with my bank first that no charge of $13 had gone through. I go back frequently to this cleaner so I didn't see what the big deal was. The younger man then called over a different man, perhaps the owner who reiterated that they would have to charge me an extra $13 on top of that day's charge to cover the supposed unprocessed charge from one month ago. I again stated calmly that I wanted to first check my account at home. The older man then got quite ugly. He told me that I was dishonest and that I didn't trust them. He started grabbing my dry cleaned clothes and threatening to keep them. I stated that as an auditor I would trust but needed to verify that the claim was accurate. He said some further nasty words with the younger man joining in. Finally, I said forget it and paid the extra money. All of this for $13, which I certainly would have paid if the bank confirmed what they were saying was true. I have never in my life been treated so horribly by someone in a retail store. Don't ever go here. They do an okay job, but it isn't worth the unbelievably rude customer service. They have never been very friendly, but I put up with it for the convenience of the location. Never again. Unbelievable! read more

I lived over in this area for a while and used Eagle based on a recommendation from a friend. Took it for granted. Excellent service. Moved to an area in Arlington with many dry cleaners within walking distance and also arguably less expensive. But - none of them treat my clothing as well as Eagle. I gave it some tries too. BUT - Eagle NEVER puts staples in your clothes, or damages them. In the few attempts I've made in my new area - they have destroyed buttons / destroyed snaps / staple tags in places that cause rips or just problems... If you care for your clothing and want incredible service and don't mind paying like 10% more - go with Eagle. I now have decided to run my clothing there even though it's 15 min by car ( and the other place is across the street from my home - literally). It's worth it. My clothes are cared for and they fix some things without my knowledge but they occasionally will leave a note to let me know. They care. This is one of the best places in the area and you should make them your "place" if you live on the Mclean side of Arlington for Sure. read more

Great cleaners! They take great care of my clothes and pay the kind of individual attention that is often missed in these days. I've lived in this neighborhood for many years - wish I had discovered Eagle years ago! Highly recommend them. read more

Matt and the staff do an excellent job and I value them as a neighborhood treasure.

I recently came her after my comforter was poorly cleaned by another dry cleaner. There were a bunch of black spots on my comforter that I couldn't get out. Eagle Cleaners was able to take care of everything and now my comforter looks like new. They pick up dry cleaning from my apartment complex and then drop it off. Wicked easy and super great service!I will be using them again in the future. read more

I cannot say enough kind words about these folks. Their work is always done on time, I am always greeted by name as if I'm their only customer and they do a great job at cleaning my clothes at a reasonable price. But the best thing of all happened to me today. I had accidentally left $300 cash in one of my suit pockets and left the suit with all the other clothes for cleaning. The next day after dropping off the clothes, I got a call from an employee telling me about the misplaced cash and when would I be able to pick it up? Can you believe that type of honesty in today's world? I guess it just really impressed me. They are a wonderful, reliable and trustworthy business and I would strongly encourage anyone to become a regular customer. read more

Been going here about a decade. The staff does a good job, and they make an effort to remember our names and how we like our stuff. We've had a few problems with lost or ruined items. However, the owners do their best to resolve the issue to keep your business. The trick here is to bring issues like that to the attention of the son rather than the father. The latter is a little less customer service-oriented. read more

I'm not sure what those other two people are talking about or if they even really went into Eagle Cleaners. The staff there was so friendly and helpful when I asked about prices for some dresses I needed laundered. The one was missing a button and when i went to pick it up they had replaced the button free of charge!! I was very pleased with my experience here and I will certainly be going back and bringing my friends. Matt was particularly helpful when I told him how important the one dress was to me and he reassured me that he would treat it as if it was his own mother's dress. It came back clean and looking perfect for the event that I went to. I am very pleased with Eagle Cleaners and I will be back!! Thank you!! read more

UGH! totally agree with all other comments and ratings! Recently spoke with them about how shirts were being pressed (wrongly! creases showing up where they shouldn't)_ and I was told it was the shirt! WHAT! Are they serious! No apologies - just I was wrong! Where is the customer service! I was shocked and decided then - no more of my money would go to this establishment! read more

Super people and great service. They always go the extra mile. I will be a life long customer. They also do leather work... I'll be taking my favorite leather coat in for new lining and some leather cleaning. read more

I love this place. I found it after having numerous issues with the dry cleaner across the street. The father and son who run the place are the nicest people. There is another guy who's always there that is super friendly as well. They go above and beyond usually offering to carry the clothes out to the car if I have a lot. read more

We have been Eagle Cleaners customers since they opened. Even though we have moved to Fairfax, we continue to use Eagle Cleaners. Their VIP service, where we drop off without waiting is really convenient as is having our cleaning charged to our credit card. We took our daughter's wedding dress to them and they worked and worked on it because she had way too much fun wearing it well into the evening for the after reception party. Even though we said it didn't need to be that great, their professional pride didn't allow them to give it to us without being cleaned to their standards. During Thanksgiving week, we called on Wednesday morning to find out if items dropped off Monday evening could be ready by noon Friday (since we were going out of town.) We didn't even have to call them Friday to make sure because by 10 AM, they had called US to let us know. Now that is service! read more

This review is not to be negative on the quality of the cleaning you get at Eagles, but to inform others about the HIGH cost of this dry cleaner. I have been too many dry cleaners and this one is absolutely ridiculous! Let me explain, an average bill at Eagles (for my husband and I that both work in business environments) is about $85. We get your normal things cleaned, suits, plants, shirts, etc. Specifically Eagles charges $20.85 to have a simple dress I wear to work!!! They classify it as a 'short evening dress'! Another example is being charged $16 for a pleated work skirt (that goes to my knee). Trust me I am all about paying for quality, but being over charged is something that I think is unfair. I will NEVER go back to this dry cleaner (at it is convenient to our house, so this is saying something) again and hope others do the same. Maybe by seeing a reduction in their customer base will force them to reevaluate their prices (that are conveniently not posted anywhere)... read more