Beautiful items, but they are very high-end and not size-inclusive. Try to shop their sales!read more

I like this store. More so during sidewalk sales, but during non sale times of the year, the…read moreboutique chic items are flaunt a hefty price tag but are of good quality and pieces you will certainly not find many others wearing them. I stopped in this weekend to take a look at the deeply discounted items. I found a good buy and took notice of a few regular price eye-catchers. Other reviewers note references to separation between the clothing & shoe items but I have not experienced this. All in all, a solid option well suited for the caliber of residents in the area and shopping corridor. Additionally, layaway is an option with a thirty percent deposit. Different usually comes at a price, but a few times a year, you can snag a pair of Pikolinos for $50 on sale. If in the area, definitely worth a stop. Happy Shopping!

Extremely Disappointed - Faulty Product & No Accountability…read moreI purchased earrings from 16 Suitcases on July 19th and asked about the return policy at checkout -- I was told 7 days. The next day, I came back because the earrings were clearly faulty (they wouldn't unlatch nor could I get them off the label). I was then told there's a no returns on earrings policy -- something that was never mentioned and not posted anywhere in the store. I left the earrings with the shop in hopes the owner would review them and see the issue firsthand. Over the next 3-4 weeks, I called weekly, left voicemails, and spoke with multiple staff members -- no one ever got back to me. I called again last week and was told the owner would reach out. It's now been 5 more days, and still nothing. I've been patient and respectful throughout, but this level of disregard is unacceptable. The store has both my money and the faulty earrings -- and I've received no explanation, no resolution, and no follow-up. I truly feel I've been taken advantage of. Disheartening experience from a place I expected better from.

Michelle helped me find the most perfect sunny yellow spring dress and gorgeous soft denim jacket…read moretoday!!! Thank you!! I was in a rush and Michelle quickly checked the back room for my size, rang me up, and I was on my way in 10 minutes! Big sale going on right now. Lots of cute items in the racks in the back! I will definitely be back!

Excellent selection of sneakers, boots, and sandals! I have a few pairs of sandals from Jayne…read more I've gotten clothing over the years too, but it's sometimes harder to find sizes L and XL that fit me. I always find gifts here, though. A great boutique!

Constant Inventory issues. Would not trust paying for anything here. Go to somewhere more reliable.read more

I've managed to find little hair trinkets here, but most of the clothes are geared toward senior…read morecitizens and they are extremely expensive!

Poor service before pandemic and remains as such. The owner is not a nice person at all. Negative…read morevibes in the shop.

Great find of a boutique for a unique top, accessories or outfit. The owner could not have been…read morefriendlier and made for a more fun shopping experience! They offer free parking in the Fifth Third Bank parking lot, so it's very easy to get in & out. Will be back!

I'm not much of a boutique person -I'm a deep discount girl. However, as I get older and more…read moreestablished in my career, I also appreciate spending a little more money on quality goods. So, I work in Cicero, and we travel to Oak Park a lot for lunch. I had been eating at Avenue Ale House a lot and kept passing this boutique and seeing cute things in the window. One day, I saw a very cute leopard print patent leather bag. I was like, "I'm just gonna see how much it is!" I popped in and it was only $40. SOLD. The owner was very sweet and friendly too! Since we were on lunch, I couldn't really shop, but I know I'll be back as I continue to pass cute things in the window!!

While the designs are lovely, I would not recommend ordering online until you confirm the item is…read moreactually available and will be shipped. Designer is nice and responsive but confirm specifically before paying. I ordered a lovely print poncho for $50 and was mailed a mass produced very inexpensive too small tunic/tank top/shift dress. The kind they sell in Walgreens or CVS. No apology no exchange or refund. The physical studio closed shortly after.

The styles are unique. However, I did not have a good online experience. I hope yours is better.read more

Very cute consignment store. They have tons of great designer items as well as some vintage…read morepieces. Their retail prices were a little higher than I anticipated. The clerk on duty was extremely friendly and sweet. And I was pleased with their rules on consignment. You must make an appointment. Clothing must be hung, and dry cleaned because they do not have a steamer and they want to offer your clothing at the best possible condition. They accept only clothes in season which means if it is summer..they only want summer goods. Items are 50/50 split and on the racks for 90 days.

If there was a way to give negative stars, I would…read more I consigned here twice. The first time, i called and said I was coming with a friend who consigned items already. I was never told things needed to be on hangers, so I didnt. And no one seemed to mind. The second time, I brought a few bags of clothing in, only to receive some major stink eye from the owner. She was beyond upset that I would even think to bring in clothes that werent on hangers. But whatever, she took em. She was very discerning with what she took, so either she was still mad at me or was having an off day. As I looked at the items in the store, there were plenty of items that were over 3 years old, non-label brands (unless JC Penney and Sears are "brands") and really ugly. I peeked into the back room and saw bags of clothing - either stuff is still over priced (good for me) or she has too much of it and cant get it on the sales floor (bad for me). What facinated me was the process of documenting what people brought and which of those items sold - carbon paper. isnt it 2009? Not so surprising that when my consignment period ended in March, I never received a check. I have tried to call about 4-5 times to get my money, but no dice.

Great quality clothes and amazing sales. This is where I get my whole wardrobe. I get my work and…read moremy casual clothes here. I just think the ladies that work here are not always nice. They are over bearing, sometimes follow you around. I have been coming here for over 10 years. Today I was followed into the fitting room. Not once has anyone asked if I need a fitting room so I always walk myself to the fitting room. I love this store, they have a quality product. They just need real, down to earth professional people.

I entered the store, there were three associates and approximately four customers, including…read moremyself. The store was clean and presentable. I perused the store for over fiften minutes and not one salesperson engaged with me or even offered a hello. I walked to the rear of the store to peruse the sales rack. I observed one sales associate ineracting with soneone in the fitting room. I then approached a different sales associatte and asked if WHBM would be receiving any long sleeve blouses or shirts soon, as the store had a lot of short sleeve tops on the racks. The associate simply replied.."yes, soon." I am an avid shopped of WHBM and I am a platinum reward member. I have never encountered such a bad shopping experience in their stores. I left the store directly after the associate responded to me. This store is not very large. So to not engage with a customer on a weekday midday with four customers, is totally unacceptable. I will continue to shop their stores online and in other Chicagoland locations.

I loved shopping at this store with my wife, that was until today. We usually spend $500.00 at a…read moretime, and the personnel is wonderful. We had a great day in River Forest, Starbucks, then Panera, stopped at Walgreens, but when we went back to our car after 3 hours, to drop off packages before going to Chico's, we had been towed by the shopping centers over industious towing policy/company. We never made it to Chico's and after a $20.00 cab ride, and $170.00 in towing for shopping TOO LONG at their stores, we will not be back to this Chico's. We'll have to go to Oakbrook, where you can shop, eat, and enjoy yourself without being towed!

This is a nice store for women who are over 40 and/or have given birth. Yes, you can overdo it…read morewith the elastic waists and big funky jewelry, but the sales are quite good and I just love being smaller than a size 2.

I loved this little boutique!! The owner was quite personable to every one. It was perfect for…read moregifts, clothing and she had the cutest hats. I hate that she is retiring... everyone deserves a time to really enjoy life. Well wishes and happy retirement

A very nice mix of tempting European inspired fashions, with unique jewelry, purses and very…read morehelpful staff. What's best about this store is that everything is a bit different from a dept. store, a typical boutique, a mass merchandiser or an outlet store. Everything here screams "I'm special," which it is. Prices are slightly higher than the competition in the mass market, yet on target for those shops featuring more stylish or fussy in terms of manufacturing, items. Couldn't resist buying a beautiful scarf and cowl for the colder weather.