I recently purchased a gorgeous Mumlouk rug displayed in Zephyr Rug's storefront window via their…read moreonline purchasing app from my phone (yes, it's a thing) because I passed through Northampton on a Sunday when the store was closed. After the weekend Vicky phoned to advise that the rug was packed for shipment to my Maryland home, and it arrived via UPS two days later. I don't ordinarily make impulsive purchases of oriental rugs, but I trusted that Zephyr Rugs was an established and reputable dealer and have confirmed same by their follow up. Next time I'll plan my visit to Northampton when the store is open so we might flip several rugs from their inventory before I take the plunge again!

Took a 5x7 silk rug here to be cleaned a while back. Owner (manager?) argued with me saying 'it's…read morenot silk it's wool'. It wasn't wool, and I should've walked out right then. Instead I let her clean it, she ruined the texture/grain of the rug, then charged me $300 for it. Caveat emptor.

Rich from Pioneer Cleaning is very personable and professional. He cleaned an old sofa for me and I…read moream very happy with the results. He was punctual with high energy while working. highly recommended. Will definitely call him again.

Excellent. He did a meticulous job of cleaning my carpets. And they were dry within a couple of…read morehours!

George is professional and does a fantastic job! We've been using his services for years, and he is…read moreawesome every time!

George was extremely nice , competent, and thorough. Our carpets haven't looked this good in years!…read moreNo strong odors and dried quickly. Highly recommend.

Amazing company! They helped me through a very unexpected disaster. Employees were very…read moreefficient, thorough and caring. The construction part was also handled amazingly. Everything done was top notch

We chose Advanced Restoration to restore our bedroom closets due to a problem with our roof which…read morecaused mold damage. Brian and the adjustor came out to our house immediately, inspected the damage and pointed out work that was needed to make sure the bedroom was total safe. They pointed out possible problems we never considered. ( duct work cleaning, bed steamed cleaned etc) They were great . The workers involved in the restoration were top notch . Josh ,the carpentar, was very professional, clean , talented and the hardest working guy I have seen in years. His work was meticulous and spot on for what we wanted. The last day A.R. sent out extra people , Jose and Julie, to make sure the job was satisfactory to our wishes. Good Companies are built on great employees. Josh , Jose and Julie were kind, hard working and represented the company well. They were so good we treated them with pizza for their efforts. The job was done on time as Brian promised. ( when was the last time you heard construction was completed on time ?) I would highly recommend A. R. and we would make them our first call if a problem with house damage occurs again. Hopefully not .

A bit expensive . I wanted to keep the price under $200. I was told a price on the phone under…read more$200 . The rug guy hit my husband up for the payment, it was over $200. I was a bit upset I should have called the company and they tell them . But , I didn't . They did a great job. Maybe they were putting there tip in .

I had not had my rugs cleaned in over two years because of COVID. They did a wonderful job. will be…read morecalling them again next year For sure.

Kind folks who did great work. They cleaned an ancient and beloved braided rug and a (newer but no…read moreless beloved) large sheepskin for me, both of which had been much with the doggos and smelled less than beloved. So grateful for their work! Would absolutely recommend and will definitely be a repeat customer. Thanks, Camelot!

Look elsewhere! Not sure they did more than vacuum the rug, it came back the same as it went…read morein...and it was $$$$ Plus the customer service was terrible as another customer has found. So nothing good to say at all here.

Fast, friendly service & good prices. My carpets look fantastic. He was even able to clean my…read morePersian rug. Looks new again. Thanks!

Prompt, courteous, reasonably priced and an excellent job on a very dirty carpet. Looks like new!read more

I have used Carefull Carpet cleaning 2 or 3 times in the last dozen years since buying our house…read more I have been very happy with their work. I believe Jerry is the only one I have met. He arrived with a self-contained truck and did all the cleaning using that via a long hose. I have had him clean large rugs, and small area rugs (5x7') as well as a sofa, a chair, & ottoman. Jerry was professional, prices were reasonable, & it was really convenient. I haven't used them in a few years but would not hesitate to call them again.

From the owner: Carpet and upholstery cleaning.read more