Great customer service.can not wait to purchase we test drove a couple of different bikes and…read morehaving a hard time making a decision

Was greeted as I walked in the door, had just sold the bike I was interested in but was able to…read moreorder what I wanted. It was explained that the bike would come in, be completely assembled(cost explained) checked and ready for test ride. Once I got the call I could come in test ride and decide if I wanted to purchase. It was held for me to purchase after test ride but I was not obliged to purchase. All was as explained and I was helped with any questions, usage instructions and folding and unfolding demonstration and allowed test ride when it came in. Assembly charge was added but includes 500 mile check-up. Ver happy with overall experience and would recommend this shop!

I did not get logged in by name as the owner just got right to it and adjusted my bike fast - gears…read morewere slipping- I have been to this shop twice before and always get the top notch service my bike is purring thank you!!!

When I first got my ebike I totally depended on him for everything. He did a magnificent job from a…read moreto z. Great tune-up checked my tires everything. Well he is very sluggish every time I go in there. Last time I went he told me to leave my bike to change a tire. I said no. Well I got home friend called me that's what I was doing I told her and she said it's a good thing you didn't leave your bike mine's been there for over a month. I really wish you'd get your crap together Ryan!!!!

Very informational sales process with no pressure. Got an amazing bike quickly and efficiently !…read more Thanks, Steve

The owner is so nice. My son's e-bike (not bought here) was having issues and needed a new tube…read more Thought it best to tune in up while fixing the tire. Got it back 2 days later and it looks and feels brand new! I had surgery in between so these guys were nice to put it in the back of my truck. I will be purchasing my e-bike from them in the future and will bring my bikes here for servicing!

After my cousin went to Chainwheel and was raving about their service, I decided to take my bike…read morethere for a tune up. From the moment I walked in, I was greeted, and Sean took my bike to take a look at what needed to be done. He got me on the schedule and then helped me with some accessories I needed and/or upgraded. I picked up my bike and it looks/rides as good as new. I can't wait to ride her! If you're researching establishments to take your bike for servicing or looking for a new one, I highly recommend Chainwheel in Palm Harbor.

Went in looking for new bike shoes. The staff was very friendly and the pricing was competitive…read more They even offered to install the clips on the shoe which is a nice service. The shop has lots of bikes and accessories for sale.

Super fast professional service! It was my first time using Jim's. The swapped out a damaged rim on…read moremy Surly touring bike in two hours. The price was great! ​

Very nice people and well supplied shop.Special order some SE Racing tires for my 26 in bike.Always…read moreready to help with repairs I cant handle.Thank You Vince.

Why 5? Great bicycle store, good selection, friendly people. Sold me 2 bikes!…read more After having a not-so-great experience w/ another bicycle dealership around town, I decided to come here. I'm so glad I did. I was able to get advice on a new bike for my son, and recommendations in all different price ranges and colors. I settled on a cool green and black 'cruiser' style and it is super cool! Come to find out when I paid, I bought my wive's bike here 5 years ago and they still had all of my information on record. Folks were friendly and willing to have me come back later if they didn't have what I wanted in stock as well. Seeing that it was around the holidays I grabbed the bike and went on my way. Best thing? My son's old bike they were willing to donate for me as well. Great experience and now should I go back to get another bike for myself?

I was hesitant to make the leap to an E-bike as an old-school MB guy. But, Collin spent a bunch of…read moretime walking me through the benefits of their bikes. It took me three trips there, but finally convinced it was the right move. Forward months later; could not have asked for better guidance through the buying process. He was very reliable, honest and up front, not "salesy". Forward even further; their service is also top notch! Man, I am seriously lucky to have found such a solid resource. The Trek name is awesome, product awesome and now add service, customer service and real-world practical knowledge is awesome. Cannot give higher praise, thank you guys!

This is the local go to bike shop. They will go out of their way to help with customer service…read more They can fix any bike with any problem. They have a nice assortment of bikes as well as can order bikes for you. They are light in clothing and accessories for women on the floor yet they will order whatever you need. They also have a nice assortment of bike snacks, energy bars and drinks for your rides. Before COVID they used to have group rides a few times a week. Those are temporary suspended yet once they start those up again highly recommend them. Great community of bike friends come to this store. They have a new mechanic, Dino. He is fantastic. I showed up with my bike on the back of my car hanging from the bike rack. My bike had a flat tire. Dino came out to my car, popped off the tire. Replaced the tub & quickly put the tire back on my bike, filled it up with air then checked the other tire filling it up with air. I was in/out in 15 mins. Now that was an example of outstanding customer service and being efficient! These little things keep me coming back.

This is a really fantastic bike shop, or LBS (local bike shop) now that I'm learning the lingo…read more I ended up at their Pasadena location recently as it's close to home. I haven't cycled since I was a kid, but after getting fed up with running injuries, decided perhaps a return to cycling would be a better option for me. The staff at the other location were extremely helpful and spent a long time talking to me about what I was looking to do, the pros and cons of various models and options, and then made some recommendations. They called over to this store to ensure what the computer was showing as in stock was actually there so I wouldn't waste my time driving, and then I was on my way to try out some bikes as I required a frame size that wasn't on the floor at the other location. Same as I had experienced at their other store, the staff at this location were very helpful and all about getting me into the right bike for me, and not getting me up to a certain price point. The models I had been looking at online, and expected to pay for, ended up being more than what I needed, and they made sure I knew that there'd be no advantage to me going up to that level. I did some test rides, and went home to think on it with zero pressure from them. Came back the next day, ended up with a bike for me, one for my wife, some accessories, and an awesome rapid-release/attach Topeak rack and child seat for both bikes that my wife and I can easily snap the child seat on and off of as needed. There was no charge to install any of the accessories. When I came back a day later to pick everything up after they had installed the options, turns out my vehicle was not quite large enough to transport both bikes. They offered to follow us home with the bikes free of charge. That's incredible service and worthy of patronage, loyalty and five stars. The store has a large selection of bikes, from $50 kids models to $15,000 competition models. They have all the accessories too, from electronics to clothing to shoes (including the various shoe mounts to match all the random attachment options). What I learned today while getting the bikes dropped off is that this location also offers classes, from cleaning to patching flats, so don't overlook that if you want to learn.

I had to replace the tire on my Onewheel and went to PEV Connection--couldn't be happier with the…read moreexperience. Bobby hooked me up with fast, friendly, and affordable service that completely exceeded my expectations. From the moment I walked in, he was knowledgeable, efficient, and genuinely cared about getting me back to riding as quickly as possible. Highly recommend PEV Connection for any PEV needs!

Went in on a Saturday to check out the New shop and decided to check out the USWE backpacks that…read morethey carry. Rob was super helpful in helping me decide which pack was right for me, even helping me with all the adjustments to make the Backpack a perfect fit. I will definitely be Back in the future and would highly recommend checking them out!