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E Learn Aid

3.8 (8 reviews)

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9 years ago

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9 years ago

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9 years ago

Very sad to say that this battery has died and Ernie is not responding to my phone calls.

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Bernard L.

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10 years ago

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O'Reilly Auto Parts

O'Reilly Auto Parts

3.5(21 reviews)
0.7 mi•Sylmar

This store needs A LOT of training on the products they sell and customer service!! I went into the…read morestore today for a few off the shelf items and oil change supplies. I noticed it was a little busy but its the weekend so its expected but the 2 guys that were working looked lost. One of them was trying to work the computer and was getting frustrated, Im assuming he is new. The phone kept ringing and neither one attempted to at least pick it up and put it on hold. The phone rang again, and he finally picked it up....no greeting, no mention of the store name, just Hello!? I think one of the guys name was Marvin, the lead associate....he is something else, he was so rude and argumentative with a customer about a part that he was asking for. I dont claim to know about car parts, but if someone looks like they work on cars Im not going to tell them they are wrong and try to sell them something they aren't asking for. I didnt feel confident that I would be walking out of this store with what I actually needed so I left and went to the San Fernando store. The Sylmar store is really close to home, but i dont think Ill be coming back. The service at San Fernando was so much better and Sofie and Shay were really great and knowledgeable. That store knows about customer service and their products. Its a little further but the service is worth it! O'Reilly Sylmar .... DO BETTER!!

Hi! Five stars for this store in Sylmar ! I attend Mission College and stopped by to Oriellys for…read morewiper blades and Cris the manager was so nice and helpful he offered to install them on my car! Definitely recommend this store for his great service!

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E Learn Aid - batterystores - Updated May 2026

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