A total Scam! We gave these people $8,000 with the clear understanding they would design and deliver our dream home. They were so helpful and it was such a relief that they would "handle everything" and ensure a stress-free move-in experience. We believed it was a small price to pay for such peace of mind.
Then the check cleared.
We were presented with the FULL bill, which includes $9000 for "storage" and God-knows how much markup on furniture and other items. When we declined to be gouged, they got really nasty.
We were no longer considered a "Full Client", which meant we were on our own for THE ENTIRE PROJECT. Contractors, details, ordering, shipping, mistakes, all the things we thought we paid for were now "not included". Interestingly, this prompted us to look at their contract (should have closely read before signing). They're not obligated to do anything, per their contract. Nothing. You pay, and they can or cannot deliver something. There is nothing they are required to do, actually.
Lesson learned: have an attorney review their contract before signing.
BEWARE! This place is a scam read more