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Famous Footwear
Famous Footwear is your place for athletic, casual and dress shoes for the whole… read more
New Balance Factory Ottawa
At New Balance Factory Stores you will find a vast assortment of New Balance footwear… read more
More like e-Cycliste
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1 year ago
Super friendly and knowledgeable staff. Bike needed a major tune-up after being in storage for 2 years! Great price. Highly recommend!
2 years ago
Staff provide caring, honest and personal attention. High level of expertise both in bike repair and bike sales!
138 Rue Principale
Gatineau, QC J9H 4C7
Canada
Vieux-Aylmer
(613) 617-8356
Call Now
Visit Website
http://ecycliste.ca
Does e-Cycliste have parking?
Yes, e-Cycliste has parking options.
More Info
Hours
French
1 Review
People searched for Bike Repair/Maintenance 119 times last month within 15 miles of this business.
Giant Store
(6 reviews)
$$$
I am so happy I visited Giant Kanata for a final tune up before tackling the Rideau Lakes…read moreChallenge! My bike was in great shape for today's ride and talking to the staff gave me the confidence I needed for my first big ride.
Good and fast service, even in covid. Took their time to explain my (minor) problem. Good covid…read moreprecautions.
Phat Moose Cycles
(9 reviews)
$$
Kind kind kind kind. K for Kent That's how I rate my…read moreexperience at phat moose cycles. I went to repair my bike and in two seconds they repaired it and didn't even charge me. If you're looking for nice place to repair your bike in Ottawa just pass by and meet with Kent or any of his colleagues!
Great shop with great staff. Quick and efficient help while I was there. Informative answers to my…read moreq's and very helpful attitude. Great selection of fixed gear spare/upgrade parts and rides. Close to downtown yet in a quieter area, with parking! These guys know what's up - I saw a Cervelo on the repair stand = someone with a high end ride trusts these guys. So, if you are unsure - give these guys a chance!
Bicyclettes De Hull
(7 reviews)
The store has great prices, the workers are very knowledgeable and helpful. The owner is also very…read morekind.
I didn't end up buying here, but when I was shopping for a new carbon fiber mountain bike in late…read morewinter, they spent a lot of time communicating with me and were very helpful! Prices were great and even though many of the bikes I was interested in were still stored, they were more than willing to assemble them on short notice. I'm actually quite troubled by the 1 star reviewer (Pete J) below. It sounds like he expected the shop to reimburse his customs fees and shipping, LOL
Cycle Bertrand
(1 review)
I has a very bad customer experience. Impolite employee or owner. Unpleasant surprises. Very poor…read moreservice. I am never going there again. I recommend reading other comments on Google, I am not the only one who found the employee/owner very rude.
From the owner: For more than 50 years, Cycle Bertrand has been providing Gatineau with a reliable bicycle shop…read more You can rely on us whether you're looking to rent a bike, get yours repaired, or need some accessories.
Full Cycle
II brought my Miyata in for a gear adjustment. Service was immediate. The staff were super…read morefriendly and I was on my way in less than an hour, This is the place to go for last minute repairs.The cost was very reasonable. Hightly recommend them.
The Hintonburg location refused to fix a flat on my bicycle because the mechanics do not know how…read moreto work with Shimano nexus internal gears. It should be noted that they sell bikes with Shimano nexus internal gears.
McCrank's Cycles
What wonderful guys! Extremely knowledgeable and welcoming, thorough and detail-oriented. They were…read moreable to fix my bike on the spot, and has free street parking right out front. 10/10 recommend McCrank's Cycles!
I took in a Trek that had been abused in the Gatineau Hills so badly that i didn't need a bell…read morebecause of the sound it made when it moved (both pedaling and coasting). I now need a bell. They did an overhaul of the bike so that I could become a ninja biker. Six weeks later and it's still running smooth. It's like it's a new bike. The service was excellent. They told me what needed to be done and how much it could cost. It was less even though they did more. Great people, great bike shop.
Dave's Bike Dump
(16 reviews)
$
Very kind gentleman while unable to help me he did recommend another place nearby who was very…read morehelpful also.
I'd been looking to raise my handle bars on a 20+ year old mountain bike that I use to commute and…read morefor errands. I went to good traditional bike stores and was offered expensive ideas. I rolled into Dave's Bike Dump and he had just what I needed - $50 later I rode away with just what I wanted and a smile. Dave for the win! Thanks...
Bushtukah
(32 reviews)
I had an issue with a tent I purchased, as it arrived with what appeared to be marks on the…read morerainfly. From the very beginning, the Bushtukah team was professional, responsive, and genuinely cared about finding a fair solution. Rather than dismissing my concerns, they took the time to contact Sea to Summit on my behalf to get the manufacturer's opinion and kept me updated throughout the process. In the end, they offered a refund, and I couldn't be happier with how everything was handled. Outstanding customer service like this is becoming increasingly rare. Bushtukah truly stands behind the products they sell and values their customers. I wouldn't hesitate to shop with them again and highly recommend them to anyone looking for outdoor gear. Thank you again, Bushtukah, for your professionalism and excellent support!
Had an initial issue with a cancelled order, but Bushtukah's customer service handled it perfectly…read more They took full responsibility, updated their processes, and made things right by fulfilling my order with an extra discount. Great post-sale support.
Kunstadt Sports
Very knowledgeable and so helpful getting our bikes repaired…read more They have parts and some bikes. We like that they are here so close to the trails!
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I am a bike noob so I go to the location on Cooper/Bank St in Ottawa. The main sales guy at the…read morefront door is friendly enough and cheery but most of the service men are grumpy, unapproachable and if sales boss guy isn't there, straight up rude and unprofessional. I had them switch languages (to French) to talk to each other about me while giving me dirty looks when there was a confusion about my bike (nobody had taken down my number or name for the repair). However, there is one young guy there who is pleasant enough to work with. And in a bit obliged to go because it is very closeby. I get elitist vibes (I do have an old, beater bike) and have been in line with other customers who had very expensive bikes and were treated better. Okay. My advice is get the customer service up to half as decent as the bike repair skills and it would be a far more comfortable experience!
They took my deposit, with the expectation that I expected they were going to order my bike and I…read morewould hear back in 5-7 days or so. Instead, after 5 days, I got a phone call that they decided not to place an order, he wasn't sure he wanted to place an order with this company in the end. Now, for me, this deposit was taken in bad faith. He 100% could have told me the day I placed the deposit that he wasn't sure if he was going to place the order or not. I would have felt differently if I knew right off the bat, instead, the deposit was taken and they I found out after the decision was taken. This made me feel negatively about getting a bike here. I asked for my deposit back and they wouldn't send it by e-transfer, so I had to spend a couple hours bussing out here and back. All-in-all, they were good with returning calls right away and I got my money back, but this didn't end up being a positive experience.
So Ottawa no longer has a bike share program but it does have loads of beautiful bike paths…read more What's the solution? Cyco's. Gord and his team will fix you up. The cost to us was less than the cost of a one-day bike share pass in Vancouver-- and these are nice, comfortable, 21-speed bikes. And the come with helmets and locks and nice young man ensured they fit correctly. So we took off den the Rideau Canal, crossed the bridge over to Gatineau, QC, up the Ottawa River to the next bridge, crossed back to Ottawa and then headed up the Ottawa River till we stopped for lunch at a lovely spot called Remic's Rapids. Then we cut across country on Island Park Drive till we hit the Canal again and headed downstream to Pretoria Bridge and Cyco's on Hawthorne Ave. Extra points: my wife let me in on a Canadian secret. Gord and Bruce are the most Anglo-Canadian names there are. Yannick is the most Franco-Canadian name. They aren't necessarily the most common but the most quintessential Canadian names.
Great customer service and great bikes for me and my two kids. It can be hard for find 24" bikes…read morebut they had plenty!
The technician showed up on time and did their premium tuneup. It was almost like a bike rebuild…read more My bike runs perfectly, and they cleaned every part, tightened everything and did a major overhaul. I highly recommend this company.
Quality bike repair, done on my schedule, at a competitive price…read more Elsewhere I'd have to give up my bike for several days to a week, but with Velofix they came to me and fixed my bikes at my house.
Very well kept bikes on the canal at a perfect location. Prices are very reasonable and the canal…read morepath was fun to bike though it is poorly maintained. Ottawa City needs to repair the canal path
It was a beautiful day for a bike ride! We rented a couple of e bikes, which really allow you to go…read morelong distance without getting too tired, and had a wonderful day on the canal. There were waterfalls, picnic sites and some cool bars overlooking Dow's lake. It was easy to rent online and they were very accommodating and really helped with directions. I might go again tomorrow!
This bike shop is the definition on supporting small local businesses…read more ive been bringing my bike to this small garage shop for everything from flat repairs to fully converting my Santa Cruz Full suspension MTB to an awesome E-Bike. He's got all the tools & knowledge, does an amazing job at quick turnarounds on all repairs. Super friendly, very trustworthy and transparent and ultimately a hidden gem in every aspect. if you haven't given this shop a try I highly recommend just going once and Im sure you'll be back.
I deal with a fellow named Duncan. He has an encyclopedic knowledge of bikes and cycling, and…read morestrives to procure what I need, usually successfully. (I felt bad for him and for the store when I asked to buy a Specialized Roubaix S-Works, and Specialized told him they'd basically decided not to sell any Roubaix models in Canada this year). Anyway, Duncan knows his stuff. He is also a pretty expert mechanic, and has taken excellent care of my Merlin Road and my Independent Fabrication Crown Jewel. I have recommended friends to Duncan, and they have been just as happy.
Today I received a master class in the opposite of a Fresh Air Experience. I visited the…read moreWellington store this morning and asked the manager in charge whether FAE carried a Canadian Branded bicycle that I was interested in purchasing. The guy went off at me as if I had insulted his mother and began to berate me about wrapping myself in the flag. Setting aside for a moment the shear boorish, un-Canadian rudeness of this remark, it was clear to me that the people at Fresh Air Experience find something deeply offensive about Canadians wishing to purchase products that maximize Canadian materials and labour. The tone-deafness and offensiveness of this remark by someone in retail and the way it was delivered was simply stunning. I left the store without comment. I certainly will not be spending my $4-$5K budget at this store and will be sure to communicate my Fresh Air Experience to my business associates and social circle.
This is an excellent business with friendly and experienced staff. Greg Christie is the owner of…read morethe place, and he runs it with knowledge and good spirit. Definitely a place to rent or buy your ski equipment if you came to ski in the area.
My wife's bike needed a rear brake and derailleur adjustment at the end of our regular morning run…read morefrom Rockland to Wendover. We greatly appreciated meeting Carson, the on-duty bike mechanic. He offered us prompt, professional service and we were on the road again. Great place to buy a quality bike by the way.