I'm a new client to Elite Wax, and I was looking for a new place to help me with my Brazilian Wax…read moreand eyebrows! Following all the stellar reviews this company has already received, I was excited to come. I was scheduled with Wendy for my appointment, and the experience exceeded my expectations. Wendy was welcoming and very friendly, which made our first meet smooth and more comfortable for me! The room was very clean, and ready for me the moment I walked in and walked out! She took care of my , made sure to clean and protect my skin, educated me more on a good look for my eyebrow shape (bc I've had a lot of trust issues with my eyebrows), and maintained a hygienic workspace. She also has great music taste LOL Choosing Wendy was the best decision I've made!! A very sweet lady, I absolutely adore her!! Please come, it's like having girl time with one of your besties... except your is out heyyyyy!!!

I came to Elite Wax in San Mateo for a Brazilian and I'm honestly so glad I found Wendy. From the…read moremoment I walked in, the space felt clean, private, and calm -- which matters a LOT for a service like this. Wendy is the kind of person who makes you feel comfortable immediately. She's warm, professional, and super efficient without ever feeling rushed. She checks in with you throughout, has a gentle technique, and you can tell she has years of experience. The Brazilian itself was way more manageable than past places I've been -- and I had minimal irritation after, which is a huge win for my sensitive skin. Also: she's thorough. Like... she cares about the details and it shows. I left feeling smooth, clean, and genuinely taken care of (not like I was just another appointment being pushed through). If you're new to waxing, nervous, or picky about who you trust -- book Wendy. This is 100% my new go-to spot.

Edna is amazing. The quality of her work is unmatched (she's generous with her wax and tweezes any…read morestray hairs) and to top it off she has the sweetest personality. I would recommend Edna to anyone in the Bay, for waxing services. She truly knows what she is doing and does all she can to make sure her clients are satisfied.

If you're looking for a place to get waxed by the best. Look no further. Edna is THE BEST! She's…read moresuper thorough. She's quick but also takes her time to ensure she left no pesky hairs behind. She's also easy to make conversation with and will make sure you feel comfortable. Do not hesitate to make an appt with Edna as she's well experienced especially with Brazilians . She's my only go to person. I will not go to anyone else but her . Thanks Edna for you friendliness and professionalism.

I came here for a basic facial, and I thoroughly enjoyed it. I forgot the name of my esthetician,…read morebut she was very gentle and explained every process thoroughly. I opted for the signature facial and when I arrived, they explained my skin issues and we added a mask. I ended up paying around $190. Quite steep, but the service was great and I'd like to come back. I'm swapping over from my old facial place at Belmont to here. Friendly staff. And my skin felt nice afterwards.

This was my first visit to the Estheticians, and because I needed my brows done asap I went for the…read morenext available staff member, Sara. The brow wax itself was great - I am happy with the shape, and we discussed my goals before the waxing began. What disappointed me was the continuous attempt to sell me a $$$ facial during my appointment. It felt like Sara would not stop talking about it! It made me feel really uncomfortable unfortunately. If not for that, I would return.

I've been Anna's client for several years and she never disappoints. I always get a facial and brow…read morewax; scheduling appointments are a breeze and she always starts on time. Anna is thorough, gentle, and efficient. I leave the appointment feeling relaxed and my skin feels refreshed. Her space is quiet and clean, and there's always plenty of parking right outside her studio.

Anna is simply the best. I'd been getting facials for years with mixed results before I found…read moreAnna. Her dermaplaning facials have completely changed everything about my skin. I see her monthly and my skin looks and feels the best it's ever been. She is the perfect blend of relaxing mixed with efficient. I see her on my lunch break from work and my skin is glowing after every dermaplane.

I got a bikini wax with Katie and she did an excellent job! I hadn't gotten waxed in so long so I…read morewas a bit worried it'd hurt but she used hard wax which was gentler on the skin. She was great and I felt comfortable. I'd definitely come back for the services too. High quality and a great price.

I've been to a lot of waxing estheticians in the area and Katie is by far the best! I've been…read moreseeing her for over a year now for Brazilians and I always look forward to my next appointment. Katie is thorough, gentle, clean, and always does an incredible job. On top of that, I genuinely enjoy our chats and how she cares about her clients. It always feels like seeing an old friend! The wax process itself is quick and efficient, and about as painless and waxing can be. She curates the best vibes and is truly a master at her craft.

Love this center! I have been to a few EWC's but my waxers here are super knowledgeable and gentle…read morewith my skin! I go to Ming, Cindy, or Cristina. The receptionists are so nice, they always ask me about the how the service went. I always try to book this location first when I need a wax!

An incredibly poorly run location. It's sad how bad this EWC has become, considering they used to…read morebe so good. Their manager Kyla is rude and dismissive and does not follow up to escalations or issues. I go to a different location now and they let me know that I had an eyebrow package from a long time ago. I asked for a refund since I didn't need it and hadn't used it and they directed me to this location to process the refund since I bought it here. I called 4 times over 3 weeks to try to get this processed only to be told they'd leave a message for their manager and their manager would call me back. When I asked how they were communicating with their manager, they told me they left her post-it notes. What a great system, am I right? After calling today and getting the same runaround, I had to reach out the Redwood City location to get any type of support or response. They were extremely helpful and you could tell they knew what they were doing. They let me know they submitted a ticket to the franchise owner based on my poor experience with this location. So, honestly shout out to EWC RWC! Anyway, back to FC, I never got a call back and after finally getting the manager's email, I got an incredibly rude response without any apologies, stating that she told her team to follow up with me. She told me that the package was purchased in 2000 so she couldn't refund it (EWC as a company was founded in 2004). When I asked again about the follow up, she told me I'm no longer welcome at their location. So oh well I guess? Hopefully I get this resolved eventually.

Sabi is wonderful, she really knows what she's doing! She has the lightest hand when threading…read moreeyebrows, which makes such a difference. I have extremely sensitive, thin skin, and she always makes sure I can tolerate the pain and that my skin isn't reacting to anything. I also go to her for waxing, and she is meticulous and very detail-oriented. I always leave happier with my perfectly shaped eyebrows and smooth, hair-free upper lip. It didn't take long for me to become a regular client. What I also love is that conversations with her never go off-topic, and the overall vibe is calm and relaxing. -Sagarika

Sabi was great! First time booking a service with her and I am satisfied. My brows were butchered…read morethree weeks before so I voiced my concerns to her. She was understanding and together we came up with a plan to grow my brows out again. Very gentle and cleaned up nicely. Looking forward to seeing her again.

I came here for a facial to help with postpartum skin issues and left feeling really disappointed…read more My main concern was clearing whiteheads and blackheads, but barely anything was extracted during the service. I even called afterward to share my concerns, hoping they would make it right. Unfortunately, instead of offering a fair resolution, they suggested I come back or offered only 25% back--which just isn't reasonable given the experience I had. As a mom of four, I don't have the time to keep coming back for something that should have been done properly the first time. Overall, this was a frustrating experience, and I won't be returning. I'd recommend sticking with an esthetician you trust.

I seriously don't know where to start as I can't say enough good things about Glow! I've been…read morecoming here for waxing and facials since 2011 and it's hands down the best experience every single time. Every person is SO friendly, welcoming, hospitable, and seriously amazing. I always feel so relaxed there - the space is super calming and clean, and I love that I never have to wait..They're ALWAYS on time! The service is consistently top-notch. I've tried other places in the past, but nothing comes close to Glow.. This place is a total gem!!!

Had the pleasure of getting my lashes done by Jamie and WOW, she nailed the exact look that I…read morewished for! I showed her only one picture and she went above and beyond my expectations! I even was so relaxed during the session that I almost fell asleep. It truly felt like a high end spa experience! So glad I have found a new go-to lash lady in my area of San Mateo! 100% recommend!

This review is honestly long overdue. I've been going to the After Glo Beauty Collective since…read more2021, and have been a loyal customer ever since. This is because of Jamie's care and attention to each of her clients that shows in her work. Since I've gone to the AGBC for facials, it's honestly kept my skin looking great and healthy, resulting in a minimal daily routine for me (cleanser, moisturizer, SPF). I can't see myself going to anyone else for my facials, and I've recommended the AGBC to family and friends who swear that Jamie is unmatched when it comes to facials. As others have said, I always look forward to my upcoming appointments with Jamie. I just finished a facial with her a few days ago in fact, and I am already eager for my next one!

I get my eyebrows threaded regularly with Ruchi, and after trying many threading places, she is by…read morefar the best. She's incredibly fast and very precise. In all the time I've been going to her, she's only nicked me maybe twice, which is huge because I've had other threaders nick me badly every single time and I honestly thought that was normal until I found her. She's amazing at shaping my brows and I get compliments on them all the time. I've also had my eyelashes lifted by her and they looked fantastic. On top of all that, she's so sweet and genuinely lovely. Highly recommend.

I can't recommend Ruchi enough. She does my threading, brow laminations, and microchanneling, and…read moreevery single time my brows and skin come out absolutely PERFECT. I don't trust anyone else with my brows--she's that good on shaping them. On top of that, she's the sweetest person ever and makes every appointment such a great experience.