We had a septic issue and Shawn was absolutely awesome! Very knowledgeable, experienced and…read morefriendly. He answered every one of our questions or concern. Thank you for great service! Kelly and Cathy Greene

He responded immediately. Adjusted his schedule to come save us from an overflowing toilet…read more I particularly liked how he explained exactly what the problem was and walked us through the various options. He recommended we stick with the cheapest option. I love when a service professional not only does the work well but also helps me understand how to make the various choices I need to make as a homeowner. Truly one of the best tradespeople I've dealt with in a long time.

Those guys are great . Chris and Ashley served my property twice and I had the most positive…read moreexperience. They were very busy due the season but Ashley kept me updated about the appointment delay. The bills always clear without any hidden surprise extra costs. No question, I would recommend this company.

Chris and Ashley were great. I needed a mixing valve replaced on my water heater. They replied…read morepromptly and were great at communicating, worked quickly, did the job well, and charged a reasonable price. Can't ask for more. Will likely call again in the future.

Very pleased with my experience with Benoure. I was prepared to replace my kitchen faucet, but they…read morewere able to repair and reconnect it! A lot of people would just replace it and earn more. But the office person I spoke wth was the one who said we should try to fix it, then proceeded to find a person with experience with the Grohe brand. And they were able to come out a day early! I know where I'm headed the next time I need plumbing and/or HVAC services.

I bought six split A/C units from them and when I called to have one repaired the person on the…read morephone, who was not very nice, said that because I did not use them yearly to clean my units, which don't need that, they could not service me for ten weeks and then it would cost $150 per hr. plus travel time. I called Call The Whale who came the same day and fixed the problem the same day at $89 per hr. with no travel time. Joe Dickerman

Tyler of Pipe Dreams Sewer & Drain is *fantastic*. I've lived in my townhouse condo for nearly 12…read moreyears, and the kitchen sink has never drained marvelously well. I had understood that it was due at least in part to a shallow grade of the outlet pipe...whatever. A couple of years ago, it had gradually become clogged enough that it was draining painfully slowly. I had RotoRooter out to clear it, and when the work was done, it was much better. It drained just fine, like before. Over two or three months this past fall, it gradually slowed down again, and I waited because I remembered how expensive it was the last time. Finally, there was no more waiting. It had become gross, it was so *disgustingly* slow, and I was even wondering whether it would require major work of some kind. I am so happy to have seen the glowing reviews here of Pipe Dreams. I called them & they were able to get me in in two days. Tyler was here for about an hour, and the tools he used were very different from the long, manual snake that RotoRooter had used. It/they were motorized things that had a reach far down the pipes. Tyler explained that he was staying mindful of the neighbors' pipes and not disturbing those. When he was done, he filled the sink with water & then released it. Since we bought this place all those years ago, I had NEVER seen it empty so fast, and I didn't even think it was possible. The water began to spin and make the most beautiful whirlpool and then was gone. The whole time he was here, Tyler could not have been more considerate, clear in his communication, and helpful. He also gave me tips on how to keep the drain clear. I kept meaning to write this review soon after he was here, but it's now been three months - oops! Here is the bright side to the delay: I can report that the sink has been draining wonderfully ever since, and it makes me soooo happy every time I use the sink. Call Pipe Dreams! You will be glad you did.

We feel very fortunate to have found Tyler and Elizabeth Scott, of Pipe Dreams, for our septic pump…read morereplacement. They were reliable, open and honest about the entire process even when the items on the blueprint didn't match the actual equipment that had been installed 20 years prior, along with outdated instalment features. They had to find a different pump, and electrical replacement solutions. They were great and did it with positive attitudes and friendly hardworking ethics. We enjoyed getting to know them and were very impressed with how much they care. They made the job change work with the price they had quoted us as well, which was very reasonable. Thank you both for being a great team. Louisa and Dean

Got the job done quickly and professionally and the price was reasonable. I'll call him again for…read moresure.

We had a great experience with Dennis replacing our combi system with a new boiler and water tank…read morein June 2026. Dennis was responsive to calls and communicated through every step of the install and was highly knowledgeable. Will certainly call him again if we need any add'l work down the line. He also made recommendations for what servicing we need to do to get the maximum life out of our new boiler. Pricing was fair - compared with two other local heating companies.

My relationship started with Vermont Energy in 2009 when they won the bid to install the hydronic…read morein floor radiant heat including a high efficiency wall hung boiler and hot water tank in my newly constructed two story home. All the work looked to be of the highest quality. Unfortunately, the boiler had issues and needed to be replaced recently. Vermont Energy was extremely customer oriented and the new system was installed at lightning speed. Four techs showed up and had the new boiler and hot water storage tank installed in one day. Even though the original boiler failed prematurely I am very pleased with the service provided me to make things right. All of the technicians were sharp pencils willing to go the extra mile. I highly recommend this outfit for all your heating and plumbing solutions.

We moved into a condo about 18 months ago and realized that our boiler might not last a lot longer…read more We were delighted with the service we got from Vermont Energy all the way through the process. Our salesperson, Pete, along with the installers Justin and Nathan, were all knowledgeable, explained things well, polite, and were easy to have around. Justin and Nate worked efficiently in a tiny space, and cleaned up well when they were done. So many other residents in our condo neighborhood have worked with Vermont Energy, and we are glad we did too!

Great, promt, veteran owned bussines. Recommend highly, and…read moreprices are bit better than some others.

Joseph Lefebvre from Valor was a pleasure to work with. He got back to me quickly and was super…read morepatient with all of my questions. He was able to take care of my issue the same day. I would 100% use his services again.

I moved into a newly purchased home and there was an offensive odor that was making me sick coming…read morefrom the utility room. I called a few local plumbers, but no one was available for at least 4 weeks. A friend suggested I call Rotoscoped Rooter, as she had a great prior could of experiences with them and so I did. The operator was very friendly and professional. I was able to schedule and appointment to take place within 24 hours. She made sure I got a courtesy call when he was on his way. Cory (Kory) was excellent. He arrived promptly and figured out the odor issue within ten minutes, one that a home inspector, someone from the sewer department and a few others could not determine. He fixed the issue and I no longer have sewer gas emanating throughout my home and I am slowly getting better. I had home check on a couple other items and he fixed those or explained about those too. The pricing was reasonable and I felt I could trust his expertise. I'd gladly call Roto Rooter in the future, if needed.

Needed to have my drain pipe from the house to septice tank cleaned out after sewage backed up…read more Completed online form, office called to verify appointment date and time. Mike "Kentucky" called this morning to let me know his arrival time. Asked some questions about the condition of the pipe and if it needed replacement (Original to house built in 1996). He answered honestly to all my questions. Service call completed in an hour at the requested date/time. Highly recommended. Brian G. in Milton, Vt

We had Oakes redo our bathroom. Bob is the guy who does all of the estimate work and then his team…read moreof youngsters comes in to do all of the work - plumbing, tile work, etc. Bob talks a big game to get you signed up for the work and really stresses that you'll love the outcome. Overall, the process, while much longer than expected, was fine until the end. I had to continuously ask him to make sure things were getting done and it seemed like unless I asked several times it was overlooked. On top of this the bill at the end was much higher than expected, largely due to the fact that he tried to sneak in a "small tile fee" of $500. I called him on it and he removed it. He stressed that it was an honest mistake, though looking back, it obviously wasn't. I made the mistake of giving him a check before the work was done. Left were several things he said he would do on the last day, clean up and putting the doors back on the hinges. My texts and calls are now being screened and I haven't heard back since he left with the check. I would have highly recommended Oakes prior to the end. Now I'd give a lukewarm recommendation.

Purchased a Dryer from Costco that included installation and take-away. The dryer was delivered on…read moreApril 24 and is still sitting in my kitchen waiting to be installed! Calls are not answered. Never showed up for appointments made by Costco for the installation over 6 times. Finally got fed up and am sending back the dryer. Do not ever do business with these people. They are unprofessional, incompetent and rude.

I worked with Falcon to replace a boiler that is at its end of life. The boiler's location was at a…read morecondo we rent and being in the Fall, we had to replace it asap such that our tenants would be without heat. As I put out requests for multiple quotes, Falcon was the only company that I felt to be truthful, honest, and on time with when they said they would get us a quote. I had to chase down other companies and in one case, waited 4 days for a quote, rather than 1. That's not something anyone can deal with when it's cold out and their heat doesn't work. In addition, they came out to give us a quote that day, knowing Vermont Gas shut off our boiler saying it was entirely broken. The owner was the one who showed up and not only explained the complications with installing a new boiler, but inspected the boiler to deem it safe and turn it back on. The other companies we reached out to sent a sales person who had little understanding of the complications we faced with our boiler change. Thank goodness Falcon was the first to come out and take a look so we could educate the sales people from the other vendors.

Be aware that Falcon will not work on clogged pipes. My experience was once they determined I had a…read morebad clog, they put the pipes back together only to have my drain completely blocked so it was no longer functioning. I was then referred to another plumber to resolve the issue. Why call Falcon, when you can just go to a full service company? And yes, I had to pay them to make my drain issues worse.