My clothes always come back smelling and looking clean and presentable. The pick-up and drop-off…read moreservice is my go to. The laundress always listens to my detergent needs as well.

This is the best laundry service I have ever used. Amazing service, clothes are super clean and…read moresmell like candy :-) They are also really nicely organized. Vincent is the man! They pick up and deliver as well!

Despite the other ratings, I find this place to be a great place to send my laundry. Always go for…read morewash and fold service. Prices are standard if not a bit less than services around the area. The lady that works there most days is kind, smiles, and knew my name after the second time I went. NEVER have clothes gone missing in the 2 years I've been going. No one else's clothes in mine. Never any issues ever. Service is fast and consistently so. It takes a special place to handle my special delicates. No issue recommending this place to anyone with dirty laundry.

Very small with only one large machine and three medium size machines but they are open when they…read morelist online that they are open, clean and the attendant was friendly and helpful.

i love when I visit this place, it's always clean. The staff is very friendly, specially Lucia!…read moreShe's very professional and is always on time to open the laundry. Businesses need more people like her! My only critic is that some people forget their clothes in the dryer machine for a day and when the laundry is busy that machines can't be use, owner should make a sign for that customers.

I highly recommend this establishment based upon their friendly customer service, quality of the…read morecleanliness and folding of my clothes when they are returned. I have tried several other drop off services and had to return my clothes as my clothes Were thrown in my bag and not folded or discolored. I look forward to bringing my clothes to this laundromat as I know that my clothes are in safe hands and I'm always pleased with the results. I bring my clothes here every other week, and I have yet to be disappointed. I highly recommend Giant to anyone because they take good care in cleaning and folding the clothes and they smell great when I get them. This place is a gem.

I've been using them for almost two years now. Amazing service. Great attention to detail or any…read moreconcerns. Francisco and his team are friendly, fun, prompt, and the clothes always arrive on time with great smell, well-folded. I could not ask for a better deal as they are also fairly priced. They have been a lifesaver for my super busy schedule.

I've taken my comforters and I am satisfied with EZ Wash Laundromat. Be aware the night guy does…read morenot take credits cards. Cash only at night.

I've been using Laundry Train for approximately two years now, and I am extremely happy with their…read moreservice. I found this service through my employer who uses their services weekly. Everyone is very professional and friendly. I primarily am in touch with Fernando who has been consistently excellent. He is always punctual, professional, and very friendly at pickup and drop-off. My laundry is handled with care and always comes back clean, fresh, and neatly folded. Fernando's reliability and courteous service make a big difference in my week. It's one less thing I have to worry about, and I really appreciate how easy and convenient he makes the whole process. I highly recommend Fernando from Laundry Train to anyone looking for dependable laundry pickup and delivery

Love Laundry Train! I'm a loyal customer and have been for a while now. They offer reliable,…read morefriendly service and never miss the mark. Their pickup/delivery service is so convenient and their drivers are awesome. I work downtown and having their late evening slots available really help. They also have an app that makes scheduling super easy. They're communicative and always follow my cleaning preferences as instructed. Never had an issue and they always handle my stuff with care (even the pricey items). Highly recommend!

Train your staff to treat your customers in a professional manner. Instead of listening, the…read moreemployee started screaming. Thankfully, this is not the only laundromat in the neighborhood. I refuse to patronize any business that mistreats their customers.

I've been living in the area for 15 years and typically go to the newer laundromats over by White…read morePlains Road. They leave you alone and their machines don't disappoint but sometimes when I want to not walk as far I've come here and I have to say the short, older, blond woman who wears glasses and runs the place is RUDE and the "mechanic" is even MORE RUDE. One time I was pressed for time before heading to work and I didn't realize that the dryer I was using was not hot enough to dry my work clothes all the way. I presented the problem and how I couldn't wait to re-dry them so I asked them to refund me the money at the very least. The mechanic said he would not and then referred me to the short, older, blond woman who brushed me off and told me to speak to the mechanic. It was this back and forth that was so unnecessary for machines they should be paying more attention to and maintaining. On top of that this issue was for about $1.70 of a refund which was ridiculous to deal with. I took the refund and then asked her if I could have a thin plastic bag to put my wet clothes in so they don't wet my other load of dry clothes and could you believe she wanted to CHARGE ME $1 for the bag?? These people CLEARLY no NOTHING about retaining customers and holding themselves accountable for the overall inconvenience. Yes, they refunded me but they could have been kinder and more courteous about me not ruining my other clothes plus a dollar for that thin ass bag was too much. Will most likely have to go back there since they're close by but I really, really don't want to. Check your dryers and stay away from that lady if you have to wash there.

I have been using freshspin for the last two and half years. Prior to the change in management, I…read moreloved being serviced by them. Once the change in management happened, the customer service has gone down. Though it is a low cost option, it doesn't need to treat its customers in the way they do. When there is issues with the laundry or payment, the store refuses to call they have the driver call with half the information. If you are bold enough to take the customers' money, you should be equally as bold to call the customer if their an issue. This is not how you do business. Especially one who has stood by the business through their transition. The worse if it is the person they have answering the phones doesn't even know how to explain the situation either. They don't do payments and it is someone else who does it. Its very frustrating when the service you are paying your money to complete a task doesn't know how to communicate to their clients. That is bad business practice.

I've been loyal to this company for years, but their service has really declined over the past 6…read moremonths. They provide a 1.5-hour window for pickup and delivery but are consistently 2 to 3 hours late, making it impossible to plan around, especially if you need to go to work. They often call 10 minutes before arriving telling you they are at your door--if they have the correct address at all--which means you have to wait outside. Even if you're forced to take a work-from-home day because of their delays, the first few hours are still highly disruptive. On top of that, they have lost my laundry before and now rarely answer calls or texts. I used to love the convenience of this service, but unfortunately, I won't be using them again. Don't just read the reviews from before, that was when the service was good :(

The service is extremely fast and professional and the workers are so kind, I definitely recommend…read morethis place to anyone in the area

I just moved to the Bronx from Staten Island and was looking online for a pick up and drop off…read morelaundry service. I chose to use Bailey Avenue Laundromat. I read the reviews on yelp about Allison being rude but chose to try it anyway. My mistake. I was told pick up was from 7-9pm so I made sure I was home. They did not show up until 9pm. I told them the instructions on how to call up to ring the buzzer so I could let them into the building. Allison then called me and started saying that I should have been more specific about there being two doors to ring even though it was the same instructions for both. She then caught an attitude and argued with me and told me she was not picking up my laundry anymore and she hung up. I never got the chance to but I will never use them. Allison was more than rude and neither her or the man she was with could understand how to get into my building. Very unprofessional.