The owner Deb Sierra Erwin takes care of her clients like they're family. If you're looking for…read morethat old school, person to person service, that's just so hard to find these days, look no further. Talk about quality service, with every attention to detail, by not only Deb, but also her staff, this is the place. Quick, efficient, and will never under insure you, like most places who just want to grab hold of your business. If you'd like to see what they can do for you, then simply give them a call, and let them provide you with a quote. I not only insure my car here but also my home. I'm also adding my mom's apartment insurance through them. I can't say enough about Prestige other than it's about time I have a company in my corner that values my safety and assets as much as I do.

From the owner: We are a customer service oriented agency that provides our clients with competitive rates for…read moreautomobile, home, apartment, life, and commercial insurance with well established carriers.

Betsy is the best @ Phil Richard Insurance!…read more She makes you feel like you matter plus knows her stuff! The RMV sent me to get some forms stamped and I was there and back and barely lost my spot in line. Thanks Betsy!

If you need insurance, you should ABSOLUTELY talk to Amanda Twomey at Phil Richard Insurance. We…read morerecently switched our auto policy to work with PRI, and was connected with Amanda. She was extremely helpful in switching our auto insurance and also trying to save us money on our homeowners insurance. As life would have it, only a few months into our new insurance, my wife and I were awoken by the police at 2am. Someone had drunkenly backed down our street and scrapped up the side of one of our cars (along with at least one other on the street). One of our neighbors had seen the entire incident and called the police. The officer took our information and said he'd have a report for us in a few days. When we finally got the police report, almost all the information for the drunk driver and witness was blacked out. I tried dealing with a claim through our insurance, and they were LESS than helpful. Out of frustration I spoke with Amanda about the situation, and she said she'd see what she could do. OH MAN DID SHE GET IT DONE!! Amanda called the police department and asked for the driver's information and insurance company. Their reply? "This is America . . . [they should have their own insurance], you need to protect your belongings." Absolutely despicable (yes, that officer is DEFINITELY getting reported). Through her own time and research, Amanda eventually found out the other driver HAD THE SAME AUTO INSURANCE COMPANY I DID! The insurance company didn't even check their own system for the other guy's insurance. Amanda was cool, calm, and collected through the entire process, and I KNOW I wouldn't have been able to deal with any of this without her. Amanda - you're an all star, and I'm absolutely telling everyone they need to go through you to get their insurance needs. THANK YOU SO MUCH!!!!

I have been doing business with Andrew for about 10 years and I have been 100% satisfied with his…read moreservice ,Andrew has always been available to and any question that he also writes my home and business policy, along with my daughters auto and home policies ,we think that Andrew is a true professional. do not think twice about talking to him.

Our condo association was in need a reliable and affordable Master insurance policy and Andrew…read moreGuarino was extremely helpful and prompt and provided very competitively priced options. Within 2 - 3 days of our first interaction, we had an active policy! Very pleased with this agency! SM

Having moved here from Los Angeles Ean from Gerald MCarthu Insurance made everything so easy. His…read moreteam including Heidi and Kirsten handled everything including getting my car from out of state registered and getting my new plates. Further I am disabled and they filed my disability plate paperwork!

I made an appointment online to get my Real ID license. I walked in, saw a clerk immediately,…read morefilled out the form, got my application processed, and was out the door in 20 minutes. Fast, easy, friendly, professional service. I don't know how it could have been better. They did try to sell me a AAA Visa card, but that was not a problem! Five star rating!

NOT SO CUSTOMER FRIENDLY!…read more Friday Oct. 29 walk in to Peabody, MA branch, greeted at door and sent to CS. As I handed my AAA card & registration slip for renewal the young girl says "do you have an appointment?" I said NO, I did not know I had to have one! This person then states, "well you will have to come back tomorrow" I asked why? She said because I did not have an appointment. I looked around, AND I was THE ONLY PERSON IN THIS OFFICE! I said, "so you are not going to give me my registration? She smugly says "it will show paid but, I cannot process it, you will......tomorrow. I said I understand now, you have appointments but, THERE IS NOBODY HERE! Again, this person states, we have appointments every 10 minutes and that's policy, I cannot do it! So, as you might imagine I got VERY upset and said again, "there is nobody here and you can not process this for me? Answer, "NO" I said I will just cancel my AAA membership and she said OK Thank You in a smart a$$ tone of voice! I grabbed my paperwork and walked out. I called customer service 800 number and after being on hold 20 minutes, they told me "we don't know what individual branches have for their policies, really, this is now a franchise...NO.... So AAA 800 CS NO HELP! Still in the parking lot I decide to just go on RMV website and do it online, even after taking a day off work to get this done in person. We are now about 45 minutes later, I am still outside AAA office and NOT ONE person has entered that office since I walked out! As I am in the middle of renewing my REG online I receive an incoming call, it says AAA Peabody. So, I answer call and it is the branch manager Peter Simmons. Mr. Simmons says he is very sorry, that should have never happened. I said "you heard the situation?" He stated yes, and I said "you let me walk out anyway?" He said "you were upset so I let you go!" So, Peter tells me he pulled the person off the counter and told her she did not handle the situation correctly and that's not how we do business. I again, stated that I understand that you have a policy of making appointments, which I did NOT know when I showed up. I said "you office was completely empty, and has been for the 45 minutes I have been out front on the phone! Peter tells me he wants to make it right and to come back. I entered the office at 12:06pm at this point, and a very nice young lady (Anastasia) processed my registration in exactly FOUR MINUTES, I was out of there at 12:10pm! So, the first person I dealt with who could have processed my transaction in approximately 4 minutes decided on her own SHE WOULD PUNISH ME for not having an appointment, and make me come back another day to get my paperwork! THIS IS A PISS POOR POLICY and could have been easily avoided. Mr. Simmons said it was a bad decision on her part. This person walked by me and was obviously told to apologize but, as she apologized she added, "I was following policy" So, she still thinks she did the right thing, and I have no doubt she will pull this on other members! A person that was trained correctly, and actually cared about their members could have said: "I can do this for you because we are slow and nobody is waiting but, in the future please remember to make an appointment!" That is how I would have handled it! As a side note, I went on to AAA/reservations and the next available appointment was 2 weeks out! This office was a ghost town, and AAA needs to review their reservation system! THIS IS A 1 STAR FOR THAT CS PERSON ALONE, SHE DEFINITELY SHOULD FIND A NEW CAREER! 5 STARS FOR PETER SIMMONS CORRECTING THE ISSUE, AS I HAVE BEEN A MEMBER OF AAA FOR ABOUT 35 YEARS! Thank You Peter!

Great service ! Helped me save money on my car insurance…read more I recommended it 100% Fast respond,

I am having a grave problem with Massachusetts Insurance Agency. They have arranged for insurer,…read moreMetLife Auto and home, to cancel my car insurance policy for no reason and without my approval. I prepaid for a year!!!!

I have been going to this family run business for all my needs! They are extremely professional in…read morethere. I got in an accident last week and spoke to James. One of the nicest guys that I have met. He walked me through the entire process and even sent me to a really nice auto body shop to take care of the car. Thank you MA Insurrance

Great services. Staff is very helpful and knowledgeable. Great for all your insurance needsread more

When it comes to having to deal with ginormous insurance companies having an advocate in your…read morecorner like Dan Hurley Insurance is a must. While most outfits sell you the insurance and run, Dan Hurley Insurance helped me navigate the waters and went to bat for me when the big "company" refused to honor their own policy. Supportive, responsive and 100% focused on service this Yelper will go nowhere else for insurance.