I lived there for 5 years and was satisfied-i didn't care much for the 3rd floor but I did choose…read more it, you've got to live there 7 years or they automatically keep your deposit, I loved the fact that they do strict screening which is why its one of the best places to rent in Cal city and they are on top of any mess going on, they have a crew that is there daily, and in the 5yrs I lived there I don't recall ever having a maintenance issue.

Very nosey at night to the point it's impossible to sleep. This is worse in the winter when the…read moreheating is turned on and the pipes start clanging.

Amazing area! Great neighborhood! I would love renting here!Im looking for a decent clean place to…read morelive. Safe place!

They falsified a tenant screening and said she didn't get approved when she is legally qualified to…read moreget the apartment. They only approve black people so she didn't get approved.

My apartment is wonderful! And the staff is amazing! Good workers! Great location! Would recommend…read morethe company!

The apartment is nice when you first move in but it quickly falls apart. The pain chips, the sink…read morechips, the blinds chip, even the "granite" chips. You can hear everything through the walls as they are paper thin, even a cough from your neighbor sounds like they're standing in your living room. The management office is unbelievably rude, especially the AA woman. My dishwasher flooded and the water was up to my ankles, trying to get maintenance out to your apartment is a joke. If you complain to management they start doing spiteful things such as sending packages away, even going as far as writing up false noise complaints. The reason I know they're false is because the complaints didn't start until 3 years after I lived there and my neighbors assured me that they never complained or heard any noise (outside of standard living) coming from my apartment. There isn't many up to date rental properties in highland but I promise this place is NOT worth it.

The maintenance team at Douglas Pointe Apartments in Hammond, Indiana have been absolutely…read morefabulous. Under the leadership of Óscar Valenzuela the new supervisor the service has improved dramatically. I had a problem with my refrigerator and Oscar along with Ramon not only solved the problem but put the food I had taken out of my refrigerator back in it neatly.

I love my apartment. However the way the hallways are kept unclean, they don't remove the snow from…read morethe sidewalks now the walkway, very poor lighting in the parking lots and the front office staff are very unprofessional. If I could take this apartment anywhere else but Douglas Pointe I would.

Tanisha is so sweet, I'm glad they got rid of the last property manager because she had a nasty…read moreattitude. Tanisha is very understand I love her!

Heat has been turned up and on for the last two weeks, whicb was around the time they had their…read more"bank walk through". The heat is on all day and night full blast. No kind of relief even with the windows open. it's not warm enough for an AC unit to be put in and I wouldn't trust putting one in as I live in the garden unit. I have 2 small children and the fact that they know this, didn't deter them from turning up the heat for no good reason and having it run continuously day and night. there are other children in this building. i have not been to sleep since last night. the heat is unbearable. someone needs to handle this immediately before I contact the city about this.

I've lived here over 4 years. Management has always been helpful. Its clean and quiet and the rent…read moreis affordable.

I understand that people need a place to live and sometimes they have to take what they can as to…read morenot be homeless. I would not recommend this place to anyone. - the rent increased every year (3-years) - the carpet in the corridor smells like animals due to dog urination - you have to shovel snow around your car and out to the street in the parking lot - your car and your guest car will get towed if you do not have a visitor tag - make sure you use their janitors to clean the carpet when you move because you will be charged for the cleaning. I had Stanley Carpet Cleaner come clean - provided the receipt and was still charged for carpet cleaning. Take many pictures before you move in and after you move out. When I first moved in you could see the spackle on the walls from holes. I never put a nail in the walls - never put a picture on the wall yet I received a bill as though I had nails & picture on the wall throughout the apartment. They only charge a move in fee and not a security deposit but they get the money they didn't get once you move out. My recommendations is to try another location and let this be you last resort and do not stay long.

I have been living here a couple years now and I love it here. First I want to start off with how…read moreamazing the owner of the building Joe Kotso and his daughter Katherine are. I don't care what time of day or night it is when I call them they answer and promptly do whatever I need done. The secretary Nicole is so nice and funny you hate to hang up the phone or leave the office. Not to mention how helpful the extended family members are. I genuinely enjoy living at the camellia apartments.

Horrible Apartments When you call someone for maintenance they barely come or would come but come…read moreback months later. People be stealing out of the renters cars

I am extremely disappointed with the awful customer service and lack of professionalism at Ginger…read moreRidge Apartments. I had an interaction with an employee named Tasia regarding a minor misunderstanding on my application. Instead of being helpful, she was incredibly rude and spoke to me as if I were illiterate. To make matters worse, she completely lost her professionalism and hung up on me mid-conversation. This kind of disrespectful behavior is completely unacceptable for a leasing office. Management needs to address her behavior immediately

This place is a fancy project. This is where all the project folk moved to when they tore down the…read moreprojects in the city of Chicago. It has to be unsafe to live there bc of all the feces, mold, and infestations of flees, bed bugs and roaches they keep having, this is why they exterminate every 3 months. They let only people they know have special privileges. Cars are always being broken into every other day, your neighbors walk their dogs in front of your house to poop and they just leave it there so when they cut the grass every week poop is just being cut up and flying everywhere smh! It's a rowdy family of people that lives for bullshit so pray they're not your neighbors but it's a lot of them. Security is definitely gonna harass you while criminals come over there and get away with everything! If you're okay with all of those things then this is definitely the perfect place for you!