We are a busy house with 3 dogs, and many muddy feet! Our dining table hosts all of our loved ones,…read moremaking it a well worn spot. I needed the perfect rug to last, hide stains, that could be cleaned easily, would look beautiful, and wouldn't break the bank! Sunshine created the most beautiful custom cut rug to fit all of our needs, with padding to protect our floors underneath! Now I can add to our collection by having other custom rugs made to compliment that one! Little kitchen ones for the dishwasher and sink, runners, etc!! the list goes on!

I needed a new rug and saw they had a remnant sale going on. I picked out my remnant from their…read moreselection and they handled the cutting and binding. Quick and easy and the rug looks and feels great!

Russ and Jill were awesome! We had new floors put down,…read moreold floors restored and carpet on stairs and in basement. They were excellent to work with, pricing was great and would highly recommend them to everyone!!

I had the best experience from beginning to end. From figuring out what I wanted (they were very…read morepatient LOL). I went back a couple of times because I changed my mind and they were just as helpful as before. Installation went on without a problem. The young men Who came were very personable , professional and cleaned up everything when they were done. A great business and I am already planning on using them again.

Good end result. The floors look fabulous. There were some problems during installation but we…read morewere able to work through those and achieve a beautiful end result. I really liked working with this contractor and would do so again.

From the owner: We specialize in floor installation and refinishing wood floors. We offer a quality service for a…read morecheap price! We offer the lowest prices in the Pocono. We install wood floors, vinyl floors, tile, and much more. We offer a variety of services from bathroom remodeling, kitchen remodeling, grout cleaning, painting and much more! See our website for more info! We offer free estimates.

I give NP Flooring 5 stars! I called 2 days ago and left a message, the manager called me back…read morethat day and said that a service person could come out the next day. Tom and Toddy arrived on time and stretched the carpet that needed repairing quickly and perfectly. I will contact them for carpet repairs and cleaning when I need it done next time. This company is the best.

I wholeheartedly recommend Tom and the crew of NP Flooring. I emailed Tom on a Sunday night;…read morelooking to have carpeting installed in my parent's home in Moscow. I live in North Carolina but was going to be up in Moscow, Pennsylvania in three weeks and wanted the job done then. Tom emailed me back instantly - I mean instantly. To my amazement he even wanted to talk to me about my unique needs so on Sunday night at 8:30 pm I'm talking to Tom about my parent's house. Nothing deterred Tom; he is an excellent communicator (I'm in the service industry and he is beyond the best I've seen); calling with updates and calling a couple days prior and calling the morning of the job, etc. The installation crew was fantastic, respectful and professional. Excellent experience all the way around. If you look at my reviews of other businesses you'll see I don't easily give rave reviews but NP Flooring represents a level of customer service that is vanishing across all industries. Call them - you will not be sorry.

Tim was very prompt for our scheduled appointment. He…read morequickly assessed the carpet buckling we had and identified another area we had not noticed. His repair rate was very reasonable. The finished work was very good.

Tim did excellent work repairing two areas of damage in my carpeting. He is very pleasant, prompt,…read moreand does amazing work. I highly recommend him.

I stopped into giant floor with an unusual request for carpet samples. The staff were extremely…read morehelpful, accommodating, and pleasant. In the past, we have purchased remnants for our home and have always been extremely satisfied. Many thanks to Eric, Holly and Tammy for their professional professionalism and help.

poor customer service. they scheduled carpet installation. Then told me they weren't coming that…read moreday. They had 5 customers that day but messed up and had nobody to install it. I then said I had taken off work and their reply was well can't you just go in? I said no either figure it out or refund me. They said they had to reschedule all of us. Eric said impossible..., I said then refund me. Well they did come and do it .., sent people from Their Wilkes-Barre location and they were wonderful. Eric is not customer friendly. Would suggest going to their other location.

Started off nice. I spoke with the wife and she was pleasant. Usually we communicated via text…read moreoutside of the Yelp app. Day of service she sends me a message they'll be late about an hour before our appointment via Yelp app... Ok. About an hour goes by I reach out to ask if they were still coming she says yes they got held up at Lowe's and will be there in 10 minutes. 20 minutes go by I start to call to cancel the appointment but saw them pulling in my drive way. The wife came in greeted me & appeared apologetic the husband "handyman" stood behind very stand off & seemingly annoyed. He came in my home I extended my hand and he was reluctant. Brushed it off showed them upstairs to the office and kids bedroom and what I needed done. I asked how long the service would take. Initially we agreed on 2-3 hours now it was 4-5 hours and they we're over an hour late. When I challenged the timeframe, the husband then abruptly blurted out "I don't need this!" Instructed his wife to grab his tools & I followed them out of my home. I felt very uncomfortable with them in my home esp the husband. He seem very unhinged & I smelled alcohol on him as he was leaving. They also left my office a mess. Don't leave ANYTHING to weaver!

I hired Doug and his team for various projects around our house (installing a mailbox, installing…read moretowel rods, door stops, etc.). I was very impressed by the responsiveness and diligence. Doug did a great job in a timely manner and for a reasonable price. He answered any questions I had. I would highly recommend for handyman services.

We wanted to cover the concrete slab in front of our entrance door (about 100 sq ft). We considered…read moreseveral solutions and Concrete Alternatives proposals wer4e much better in terms of appearance and price. Concrete Alternatives did the grate job preparing the slab. Unfortunately, a hard rain (not in forecast) resulted in some minor problems with the finish coat. The guys returned in coupe weeks, removed the old coat and put a new one. It looks just perfect! Concrete Alternatives are real professional who cares about their reputations. I wish all contractors were like them.

in 2023 Concrete alternatives resurfaced my patio with epoxy. In 2025 i contacted them about it…read morebubbling when the sun came out. Also had a spot that was taking off due to citronella oil. They came out and re-did the patio. It was dont very poorly the second time. - Areas not painted (raw concrete showing) - Bubbles all over - Tye Dye Effect -some areas have no clear at all I contacted the company, they came out and sanded it and put on a new clear coat -same bubbles , same tye dye effect and still showed raw concrete undermeath I contacted the company, they came out and sanded the "bad" areas and clear coated again - SAME ISSUES Too cold now at this point to redo it. so they just put clear on it one last time just to get by tile spring - now it is super slippery, some spots are done too heavy, some not at all. Company comes back and sands off 20% of the clear with promising to resurface it in the spring. Spring comes - New crew comes back to lightly sand more clear and apply new clear. I said to the crew- so youll see the tye dye effect, raw concrete and bubbles underneath? He said YES. I said well there is no sense in continuing BOSS calls and says he didnt remember the email that he sent stating he would redo it and he cant do ir right away because he has no supplies for it. __ Patio is disarray for 3 months last year, there is NO way i am letting them ruin my summer with a tore up area again. Or letting them on my property because i am positive that they are not capable of fixing it. There crews are terrible. I have a nice polywood patio table, they set their tools on top of it. Spit in my flower bed while talking to me, Bash talk their boss while at a customers home and ruined my edging for my support beams on porch. DO NOT use this company