Short version: Courtney was amazing to work with! Responsive to our ideas, but offered…read moresuggestions. Presented good options. Considerate of budget and spending versus splurging areas. And always amazingly fast to respond. I would not hesitate to recommend her services to anyone or to work with her again in the future!
Full review: We were planning a 3 week honeymoon to Italy and wanted everything to be perfect! Even though we are both totally internet research people, we've never planned a trip of this scale (or this meaningful to us!) and we thought that having a travel agent might help. We actually started off with another agent who offered honeymoon planning as her wedding boutique. After months and months of waiting for her to pay attention to us and getting nervous that nothing was done and regretting not just doing it ourself on the internet, she finally realized that she had too much on her plate and handed us off to Courtney. Boy was that night and day!
From the first conversation with Courtney, she put me at ease, quickly assessed what was important to us and what the urgent planning priorities were and got started right away. Since we were behind schedule, she got going immediately. She provided us several options for airfare the next day, and we had that booked within 48 hours. Hotel section for our 4 city excursion seemed so daunting on our own, but Courtney really helped us out by listening to what were were looking for, sorting out severals recommendations, and then adjusting based on our feedback. She even looked into a couple of the hotels we had found on our own that we were excited about. After we made our final selections for hotels, she got them all booked, zero effort on our end, and proceed to investigate transport between all our ground destinations as well as activities! Everything was quick and efficient but not overwhelming. She answered calls and emails quickly, always addressed all of my questions (unlike many of my wedding vendors who would answer one part and ignore the 5 other questions!), and was generally a joy to work with.
At the end of the our planning process, Courtney gave us a detailed itinerary of exactly where we needed to be, how we would get there, with times, payment confirmations, itinerary numbers, detailed accommodation information. Everything we could need in one handy pdf. I couldn't have put together a better resource myself! At the end our our trip, our airline went on strike, grounding all the flights for several days---which of course we had NO CLUE about in our honeymoon bliss! Courtney discovered this, emailed us to make sure we were aware of it, and how it might or might not affect us, and gave us instructions of what to do if it did. While it turned out we were on the flight right after the planned strike ended, had I not known in advance, I probably still would have been worried about what to do, and I was so grateful to have someone at home looking out for me with helpful information.
All of this is to say, Courtney was truly fantastic to work with. She went above and beyond, and made our trip planning far easier and more streamlined. I would not hesitate to recommend her services! Thanks so much for everything!! :)