After being turned away at another car shop nearby, Texas Complete Auto Repair did not shy away…read morefrom our diesel Range Rover. Once the technician identified a leak in the turbocharger oil line, he sent us a quote including pictures and videos, and called us to explain the issue in detail. We got the car back two days later, looking pristine inside and out, which was a nice surprise. Their shop rate was very reasonable, too. I highly recommend them!

I rarely leave negative reviews, but this experience earned one star…read more I was explicitly told my car would be completed the same day if I brought it in. Based on that promise, I rearranged my schedule and dropped off my vehicle. After they already had my car, I was suddenly told it would actually take about three business days and that there was "nothing they could do." If that had been communicated from the beginning, I never would have brought my car there. What made this even more frustrating is that my car sat there all day without anyone even touching it. It wasn't delayed because work had already started--it was simply left untouched. I ended up going back, telling them not to work on it at all, and taking my car somewhere else. My vehicle only has 64 miles on it, and I'm not comfortable leaving it with a business that tells me one thing to get me in the door and then changes the story once they already have my car. Because of this, I wasted an entire day that I could have spent taking my car to a shop that was honest about its timeline. Reliability and honesty matter just as much as the quality of the work, and this experience left me feeling like my time wasn't respected. My advice is simple: if meeting the promised timeline is important to you, consider getting a clear written commitment before leaving your vehicle, or look elsewhere. I can't recommend a business that promises one thing and then delivers the exact opposite.

Let's face it, nobody loves having to take the time to have their oil changed or car inspected but…read morethis place makes it quick and easy. I pulled in during a weekday and was the first one there. I mentioned having a minor issue in additional to needing the oiled changed and car inspected, and for a very small service charge, they were able to get my car up to take a look, find the problem and fix it. This saved me a trip to the dealership and possibly more money. I'll keep coming back here any time I need car maintenance!

I have been here quite a few times for my oil change and have been happy with it each time. They…read moreare fast, and as a single woman, I don't feel like they try to take advantage of my non existent car knowledge. Lol. They also have $20 off coupons often on their website. I only had one somewhat negative encounter with a woman who works here that gave me attitude and was not very friendly. Other than that, I've always had a pleasant experience!

I've been bringing my vehicles to this specific location for two years now. I even trusted them…read morewith my newest vehicle last year when I bought my 2019 Pathfinder. What I appreciate so much about the folks here is that they function like a well-oiled machine (no pun intended). They are always incredibly friendly and personable while also being knowledgeable and professional and efficient in what they are doing. I love the fact that there is a camera under the vehicle that allows customers to see what the technician is doing in the pit. I really appreciate transparency in business; especially in a business as important as automobile maintenance. In the two years I've been loyally bringing my vehicles here, there haven been maybe two instances I've had to wait longer than 10 minutes. Honestly, I'm ok waiting on this crew because they always do such a fantastic job (and I'm ok with having a few minutes of quiet time, haha!). In those instances, however, they were honest and upfront in explaining that they were backed up and even offered me alternative options when I asked if there were other VOIC locations nearby. They certainly were not turning me away by any means, they were simply trying to acknowledge that my time is valuable which is a quality I appreciate. Even working with a skeleton crew that day and being behind, they were incredibly professional and friendly -- which is not something you'd expect to find when people are obviously overwhelmed -- which says a lot about not only their training, but the quality of each individual's character and integrity. I love the VIOC app, which always has great coupons on it which makes this experience with them both QUALITY and AFFORDABLE. That is HUGE in my book. The app also gives wait times for various locations nearby, which is helpful when you realize you need an oil change soon. A huge "thank you" to these folks at the Lewis Center VOIC! You've always done such a great job for my family and me, and I will continue to trust you with my vehicles.

Went to get emissions test and was in line and after while was told to come back because the guy…read morethat does the test had to go to lunch. Terrible customer service.

Had a positive experience when I came to get an oil change on a Friday morning. Had initially gone…read moreto Walmart but the wait was about one hour. Came here and within minutes my car was getting serviced. I waited in the office and helped myself to coffee which was a plus for me since I hadn't had my morning cup. Office was clean and well maintained and they even had an option to sit outdoors under a patio umbrella. Service took about 15/20 minutes. Upon check out, I used my 5$ coupon that you get when checking-in. Overall, I had a good experience and will be coming again when needed.

Quick and pleasant service. The workers are always very helpful. One time my son's car stalled…read morethere and they let him park in there until the next day with no problem.

These guys are great. We were heading to Galveston from…read moreOklahoma on vacation when the radiator blew on our Nissan NV. The guys at Galveston Automotive had a great opportunity to take advantage of my situation and charge me out the butt. Instead, they got me in quick, got the radiator replaced, and charged me a very fair price. Now I'm back on the road and the vaca is a success! If that's not enough, my daughter (who followed us down) also had a minor but immediate issue with her Pathfinder. They got her fixed up the same day! To sum it up, great place.

My car needed a repair so I went too this place and they did amazing job the price was right didn't…read morehave no more problem with my car

I've been using them for a while and never had an issue. I took my car in Saturday for an oil…read morechange and found that the technician from the previous oil change had over torqued the drain plug and they rounded off the head trying to remove it. The young man I was dealing with explained what had happened and assured me that they would make it good. True to his word, they replaced my oil pan at no charge. It's been a week and still no leaks from the new oil pan so I'm changing my review to five stars. They stood behind their work.

I've been bringing my cars here for years. Always excellent service, excellent prices always good…read morecoupons and fast.

Roman is a top tier tech. Professional knowledgeable. Him and everyone made the experience greatread more

Stay far far away from this place and from the whole company. I took my daughter's car in to have…read morean oil change and the car was not leaking oil at all. After the oil change, I took it back twice because of leaking oil and they could not figure out what they had done to the vehicle. What is ironic is that the second time I took it back, the manager wasn't there because he was at someone's house fixing what they had screwed up on their car. I filed a complaint with management and they denied the claim stating that it had an oil leak when I took it in for the oil change. If that's the case, they wouldn't have taken my car back twice trying to fix what they broke. The car did not have an oil leak before I took it for the oil change. This whole company is deplorable.

Always ready to help me at a reasonable price. Gerard never tries to upsell me and in fact makes…read moresure that I don't spend too much money, which I really appreciate. He's very honest and professional

Pretty sure I've reviewed this business before but I went back and the service was better than the…read moreawesome experience I had last time. In and out, no BS, and they did exactly what I needed. They promise a quick and efficient Emissions Test and that's exactly what I got. And the price is amazingly cheap. Definitely will be back. Again.

Took my 2007 Jeep JK earlier this year and a dream that I could finally overtake minivans on the…read morehighway to Jeep Slop Shop. They looked at my tired 3.8L engine and worn out suspension, then replaced them with a junkyard 6.0L LS, 5-speed transmission, and a new 3" lift. It's night and day now driving my Jeep around, no warning lights on the dash, and my steering wheel has gotten firmer from the new suspension parts. Great all around quality work, and they stand behind what goes under your hood. I was expecting some bugs from putting a junkyard GM motor into a Jeep, but was not expecting the fast response and ownership of fixing the issues as they came up. The Jeep drives great now, and I know where to take it from now on!

I bought my first Jeep a couple weeks ago. I was in need of an extra vehicle, and I have always…read morewanted a Jeep. Since it is used and an older Jeep -- 2003 Jeep Rubicon TJ, I needed to take it to be serviced and assessed. After researching the best place to take it, I selected the Jeep Slop Shop. I am very happy with their service, and they were able to identify what needed to be repaired and serviced. The price was reasonable, and I absolutely trust the work they did on it.

Totally honest and transparent. They have worked on all of my vehicles for 14 years, there have…read morebeen many. They can help with pretty much anything that you may need for your car or truck. 5 stars always!

Fair, honest, hardworking! I was on the way home from work and needed something fast an…read moreaffordable... that's just what I got.