Great customer service. The cleaning of my car was done well and in a timely fashion.read more

Customer Service: 5/5 Location: 5/5…read moreService Quality: 4/5 I took my '08 Honda Ridgeline to be hand-washed and have the interior detailed. The front staff was accommodating and helped put together a cleaning package price for me and set a date. When I arrived for my appointment he took the keys and answered all of my questions and then sent me off with an expectation that it would take about 3 hours to complete. The nice part about their location is Tim Hortons being right nearby. I did utilize that in between, of course! I received a text message from them around the 3 hour mark and went to pickup my truck. They gave me a complimentary air freshener when I paid and then took me to inspect their service. I wasn't disappointed. It smelt SO fresh inside, the carpets were incredibly clean, all of the surfaces were clean and you could tell they'd spent time getting into the cracks of things. I will say however, that my steering wheel has never been the same- but that doesn't bother me. Whatever cleaning product they used stripped off the parts of the wheel that had been peeling- about one third of the steering wheel is slightly rough now. But again, doesn't bother me. However, if you have a nice-r vehicle or you're worried about things breaking or being peeled/chipped/etc, I think you should go to a more luxury auto detailer. Aladin is a great service for cars that are daily drivers. It is not a great service for expensive or new cars. I would 100% take my vehicle back to them. For the price and for the incredible clean it was worth it. I was enjoying the 'new/clean car smell' for days after!

Open on early Sunday morning so that's awesome. They work meticulously and make sure to clean the…read morecar as best as possible. Had the carpets shampooed and full polish work. They have a lounge with coffee and vending machine. Good service for the price

Understaffed. Waited 1.5 hours to get my car washed on a Tuesday. Also, the place is hardly…read moreappealing to be in for all that time.

Seems like it's changed ownership and service and quality has really gone down the drain. Not…read morereally worth the money anymore. Too bad

I dropped off my car at 9:00 AM and was promised it would be ready by 4:00 PM. I had clearly…read morediscussed the areas to be detailed and requested thorough cleaning of the engine bay. However, when I arrived at 4:00 PM, many agreed-upon areas were still dirty. It took until after 5:00 PM to get them to address some missed spots, which was frustrating for both parties. Pictures attached for reference. Update : Just now my dad got a call from a person named Sarath who works at this place who discussed about the wash, he have threatened to hurt me and scolded using bad words! Is it not correct to put a review if the service is bad? Service was not done well? Is it not free to publish the truth regarding a service.

I had a great experience with Vital Auto- friendly staff, and really reasonable rates. I called…read morethem because I had a blocked AC drainage tube that was causing water to leak into my car's passenger seat footwell. Other places quoted me hundreds of dollars just for a diagnostic, but when I called Vital, Allan told me to bring my car in the next day and he'd clear the tube for cheap. The service was quick, effective and in the end they didn't even charge me, saving me ~$180. Would definitely recommend!

I had an issue with the brake fluid running low on my Van and the gentleman was super helpful and…read morewas able to solve the issue right away. Will definitely go back to them when i need help with my van again. Thanks again!

really straightforward and seamless process. My car is 4 yrs old and has only had the odd wash in…read morerecent years and the occasional interior simple vacuum job. It was noticeably dirty in and out, but nothing crazy. However, my friend had cleaned some of my my leather seats with Lysol during covid and that left a permanent very obvious stain/smear on the black leather...and its been 4 years since then. I could never figure out how to get it out. Tried several things. So that prompted me to get a detailing job and to see what they could do about it. I requested an appointment online via their online form. I picked a service (their signature detailing service with 1 stage paint correction) and then they emailed me a confirmation of appointment time the next day. I brought my car in at the specified time. I took the guy to the car to show him where the stains were I wanted specifically looked at. He gave me an estimated time and warned me this might not be fixable. They texted me when the car was done and I came back to pick it up. Great detailing job. Cant complain really. But most impressive were the Lysol stains. In certain angles you can still barely make it out but its largely gone and no longer noticeable. At the end I paid the fixed price quoted initially, no hidden fees or extra charges. Price wasnt cheap but you know it up front so there are no surprises. They take credit card. Service was great. Their work is great. Pricing is on the higher side but the process was easy and Im happy with the result.

Blitz did an amazing job detailing our old rav 4! The exterior and interior were spotless and they…read moregot every nook and cranny. Super impressed and highly recommend. We were able to book an appointment the day before and got confirmation in the evening for the next day. Our only mistake was not getting a before shot to share the before & after! Thank you

I needed to replace my windshield and Speedy Glass definitely lives up to it's name. I brought my…read morecar in at 9am and received a call around 12:30pm that the windshield replacement was complete. I also want to give Roberto a shoutout. He did an excellent job in communicating Speedy Glass' process of the windshield replacement, explaining all the items on the invoice, and keeping me informed of the status of my windshield replacement. In addition, I have a slightly more complicated situation with my car insurance situation that requires specific information and Roberto was able to provide that accordingly without any hesitation.

This guys were incredible! Not only did they fix my windshield in an hour but I took my car in on…read morethe wrong day and they fit me in. Fast, friendly and had great communication. Highly recommend!

I recently took my car into craftsman collision ( 1st Ave and boundary location) for some body work…read moreand received the best overall service from a body shop I have ever had. Amazing customer care. The repair on my car was absolutely perfect. Some people say nothing can be percent,this work was. The staff went above and beyond to keep me updated with live updates via text messages. Never had that from a body shop before. Highly professional team of people. Im very thankful to see that excellent customer service still happens. I salute you Crafsman Collision. Appreciate your great attitudes toward your customers. I highly recommend your shop.

Until recently, I was a loyal customer for decades, at the Burnaby Imperial location under good…read moremanagement. With the constant turnover of employees, I encountered an extremely inept assistant manager that a. lied to me b. gave me a quote that was twice as much as others c. delegated to others that also lied to me and would not guarantee me a return call d. had me coming back because he didn't know how to do his job. To say the least it was a nasty debilitating experience. In the future I will avoid these inept liars that over charge.

Awesome service. Friendly and helpful staff…read more My car was rear-ended and needed to have the bumper fixed. I was also concerned as the engine did not start several times after the accident. There was also an indicator which kept flashing on the dash board. John (the manager) checked on that for me and sent me a YouTube video which explained what that was. It reassured me that my car was ok and there was no other trouble to it related to the accident. It took a few days for the car to be fixed and I was given a courtesy car from Enterprise. The staff arranged everything and even took care of returning the rental car when my car was ready for pick up. They are short staffed at moment due to covid-19 but both John and Jonathan have been wonderful in making sure my experience with kirmac is seamless and great. My car was also washed and vacuumed which was unexpected but much appreciated.

Our car got damaged while parked and rear bumper needed to be fixed. One of our friends who used to…read morework in auto body industry recomended Kirmac. These men and women are very professional and did a great job. They turned bad experience in to a positive one. Hope that I do not have to but would definitely return to Kirmac in Burnaby