He is a very caring, thoughtful person and Dr. Sometimes you have to wait there and I understand…read morethat can be frustrating. But isn't it good to know that if you, as a patient in pain- like all the patients there, will get the time you need with the Dr? He is a truly exceptional person and doctor. Highly recommend.

Every time I see one of this quack's commercials, it's a reminder to find a website I haven't left…read morea review on. His staff is one of the most incompetent I've ever experienced. Not just that, but absolutely zero follow-up done to assist with my chronic migraines. Was promised relief and only experienced dead communications from this place. Wouldn't return phone calls. Wouldn't respond to messages in their portal. Would make promises to call back with answers and never did. Avoid this place at all costs because they are only interested in billing your insurance for $3,500 and never doing a damn thing! By the way, tell your accounting dept to go suck on some eggs if you think they'll ever see that $20 co-pay they keep calling to nag me about.

Dr. E, Susan & their entire staff took care of my wife for over 15 years. Their compassion and…read moreunderstanding are the best. Treatments and consultations were excellent. Making sure we had all of the information we needed before moving forward with any treatment. love them

This is the not the first time this has happen. I was there on Friday morning at 8:00am I…read morespecifically told the doctor who we didn't see in person but on zoom that please make sure her prescription is sent out today because our pharmacy closes at 6:00pm and is not open on the weekend she said ok I will send it today. She had all day to send the prescription for my mother who is 97 years old and has alot of pain for different things. So when I get off at 5:00pm I call the pharmacy to make sure it's ready before I make the drive over there and the pharmacy said they never sent it. I tried calling but they closed at 5:00pm So here we go again my poor mother had to suffer all weekend because of no pain meds. and now today is Monday and I will have to drive over there to get this settled why don't I just call. instead of driving over there it's because like this has happen to me 2x already when you call and try to get anyone if you ever get anyone they say it will take 24 hours before anyone will get back to you. what makes me really mad is that I specifically told the doctor that the pharmacy I go to is closed on the weekends so she needs to send it today. She reassured me she would send it. So I'm not happy with savas pain clinic in Rancho Mirage !!!

I worked in construction, mainly roofing, for almost 30 years. The work I did and the injuries I…read moresuffered when part of a building collapsed underneath me led to severe chronic pain in multiple areas. For a long time, I depended on primary care doctors for relief form pain that only got worse over time, and I thank my lucky stars for the kind nurse who suggested I seek help from Dr. Mark Bouffard at The Pain and Spine Center of the Desert. A little over ten years ago, I hobbled into his office on crutches, recovering from one of the nine operations I endured due to complications from my injuries. I am still with him today, and I can say unequivocally that Dr. Bouffard's conscientious care is the main reason I can still lead an active and productive life. Over the years, every patient I've spoken to at The Pain and Spine Center of the Desert has said the same thing or something similar. And frankly, I don't know how he does it. Every day he helps people just like me, one case after another, a constant flow of pain patients, each with a unique set of problems, and he once mentioned to me that sometimes he doesn't quit until seven or eight in the evening, just finishing up paperwork. Yet he moves from one exam room to the next, always with a good word and a smile. When he's with me, I have his full attention. But what impresses me the most is his experienced approach to diagnosing a problem, forming a treatment plan, and following up with a remedy that works. In my opinion he has mastered a noble profession. I can't close without saying that whether he is preforming a radio frequency ablation or steroid injection, advising me on the newest and best medication or device for my particular problems, or lending an empathetic ear when I feel it's necessary to explain a pain in a new area, Dr. Mark Bouffard is always fully present and in the moment. He and his wonderful staff get my highest recommendation.

I WOULD NEVER TRUST THIS PRACTICE WITH MY CARE AGAIN. I paid $445 out of pocket for my first and…read moreonly appointment while uninsured and experiencing significant pain. The appointment lasted approximately 10-15 minutes. I was prescribed medication, told I needed additional testing that couldn't be performed there, and essentially advised to return when I had insurance because I likely couldn't afford the necessary evaluation. This prescription ended up being a $2000+ prescription I could not even pick up. Less than a month later, I obtained insurance and attempted to fill this prescription. It required prior authorization. When I contacted the office, I was told I needed to pay another $30. I pleaded with them after receiving nothing following that initial appointment to waive this fee. I was then initially led to believe this money was being required by the pharmacy. After questioning it, I learned it was actually an administrative fee charged by this office to complete the prior authorization. If your office charges a fee, say that. Don't make a patient believe the pharmacy is requesting money and change the explanation when questioned. I formally requested a refund of my $445. What happened afterward is what ultimately convinced me I would never return. Dr. Mark Bouffard personally contacted us after hours and continued calling into the evening. During those communications, he eventually offered to waive the fee... then free medication samples... and then just shouted that he "did not give a fuck." My husband and I personally heard this and felt troubled. This person is not stable. At that point, I no longer felt comfortable or safe continuing care with this practice. Then I received the response to my formal complaint from Jennifer Esguerra, the practice administrator/office manager. My paperwork was returned covered in handwritten annotations and condescending commentary. Directly next to my signature she wrote: "WHO SIGNED THIS?" I did. The patient who paid your office $445 and was asking to have her concerns addressed professionally?! I was stunned that this was considered an appropriate response from the administration of a medical practice. A doctor's office has every right to deny a refund or charge administrative fees. Patients have every right to expect those fees to be explained honestly and to be treated with professionalism and basic respect when they question them. This review isn't simply about being denied a refund. It's about the entire experience: a $445 appointment I found wholly inadequate, the additional fee and changing explanation for it, after-hours calls, being harassed and offered free samples after raising concerns, hearing my physician say he "did not give a fuck," and finally receiving my complaint back covered in handwritten commentary from the practice administrator. This experience left me feeling that collecting fees mattered considerably more than making me feel heard, respected or confident in my care. If you're seeking treatment for chronic pain, research your options carefully. You deserve to feel safe and respected by the people you're trusting with your health. I cannot speak for anyone else's experience. I can only speak to mine and one visit was more than enough. NEVER AGAIN!

Went to the community acupuncture today and can confidently say this guy knows what he's doing!…read moreI've been to a lot of acupuncturists so I've become familiar with what points work for different issues I'm having. He hit all my favorite points without me telling him. I walked in with stress, neck pain, back pain, and bloating and I left feeling 100% amazing! Friendly staff, clean office. Love it! Can't wait to Go back :).

I have been receiving holistic massage, cupping, and infrared services from Madeline Flores, LMT,…read moreHHP for several years now, and I truly can't recommend her enough. The benefits I've experienced have gone far beyond relaxation. My overall health, body movement, and energy levels have improved so much over time. One of the biggest changes for me has been the ability to relax and better manage anxiety. Madeline creates such a calming, welcoming environment, and her energy immediately puts you at ease. You can tell that she has years of experience and a deep understanding of advanced healing techniques. Every session feels personalized to exactly what my body needs. I'm incredibly thankful to have found Madeline and Desert Healing Point. Her work has made a meaningful difference in my overall well-being, and I always leave feeling restored, balanced, and cared for.

I am new to the desert from Los Angeles and I desperately needed to find a pain management doctor…read more I called the office to make an appointment and was instructed to leave ONE message and my call would be returned in the order it was received. The voicemail states the doctor is in the office two days a week, but they don't tell you which two days. I called once a week for four weeks straight. I finally got a call back and I told the girl and I mean girl, that I have never seen an office that operates this way. Her response to me was "my bad". My response to her was this is worse than being bad. I finally was able to get an appointment. I checked in even though they said they didn't have me on the schedule and waited a few minutes to prepare new patient instructions on my phone. Why couldn't they have sent that to me prior to save time? One of the girls took me into a room and said they would check me in. They asked me what insurance I had and I said Blue Shield, she said we don't take Blue Shield. I was in complete shock and made a statement that I should not repeat here. That should be one of the first questions that an office asks a new patient. I told her that I wanted to speak with the doctor and she would not allow me to do so. Stay away from this office - they are horrible. I can only imagine what type of care this doctor would provide. I know for a fact that she is aware of the shenanigans that go on in this office. Shame on her.

She doesn't address the problem. When I called the office…read moreleft 3 messages and never had one returned. She obviously can't be bithered

I thought dr Sickinger was very thorough I saw him a few…read moremonths ago and he recommended Physical therapy So many things he said were right on. I live in Huntington Beach but was staying In the desert at the time. Really thought the office Was on top of things.

On a 1-10 Scale--Dr. Eric Sickinger is an 11. He was genuinely interested in my hand and shoulder…read moreinjuries and listened carefully to my situation. He has a peerless " bedside manner " and genuinely cares about his patients. I had a question following the appointment and I called the office-- and Dr. Eric picked up the phone immediately! That impressed me so much that he was so accessible and " talked me off the ledge". That sort of " old school " medical care makes him a welcome rarity. And big shoutout to Audrey who was so kind, patient and supportive-- squeezing me in the NEXT DAY!! From the administrative staff including Maria and others to Dr. Sickinger- I can't recommend him , and his terrific staff more. In a word-- the guy is a WINNER!! Run, don't walk to his offices.

The PA Jeff Kohfield is the best! I've never had a bad experience there. My normal pain level is…read moreabout a 7... daily. That's what brain cancer does to you He told me about this thing called an SPG blocker. It's a spray that goes up your nose...AMAZING!! It brings me down to about a 2 for a few hours. I wish I could have it everyday! Wouldn't change doctors for a million bucks!

My husbands appt was at 10:30 and after waiting 1.5 hours we walked out. No apologies or…read moreaccountability. Referral was by the VA. Will be letting them know what poor service they offer at this facility

LaDr. Tahernia is an amazing Doctor; he's compassionate and explains to me, as a…read more Layperson: exactly what the surgery entails. Doctor Tahernia has been rooted in the Coachella Valley for decades. I would highly recommend Dr. Tahernia for your Orthopedic needs.

I have seen Dr. Tahernia several times over the years and he has always operated with the highest…read moredegree of professionalism and skill.

I'm very excited about getting my back pain take care for once with Doctor Kevin Wong next month…read more.. So far the treatment and care of the facility and staff is extremely helpful and caring. Thank you.

This letter I sent to Eisenhower Patient Relations tells why I'm giving Dr. Wong this one-star…read morereview: To Eisenhower Patient Relations, The letter I sent to Dr. Wong through the portal, yesterday, summarizes the medical situation that I just went through: Dr. Wong, when I came to see you about what I thought was piriformis syndrome, with that large swollen area over the muscle, you gave me a Toradol shot, trigger point injection and sent me to PT, none of which helped, after which you referred me to Sports Med to get an MRI. In hindsight, sadly, all those pre-referral treatments probably aggravated the actual cause. The MRI revealed that I'd actually TORN my gluteus maximus, one-third of it, and there was a large fluid pocket above it that needed to be aspirated. Aspiration led to suspicion that the material in the fluid pocket was something requiring more testing and two days later, sports doc called me to say come into the hospital immediately, that fluid is a massive staph infection! I was released from Eisenhower Medical on Sunday after being admitted on Friday evening. Still on heavy antibiotics with a drainage tube and bag attached to my upper right butt. Swelling and pain, alone, can be a warning sign of a staph infection, according to medical literature, a warning sign sometimes mistaken as strictly muscle pain. At my age, that should have justified, for insurance, an immediate MRI that would have led to a quicker resolution and not put me at further risk of the staph getting deep into my muscles or my blood stream. Next time you see a patient with similar symptoms, you'll now know that there's the possibility of Staph as well as other options. Jonathan Bernstein Founder Bernstein Crisis Management ------------------------------------------------------------------------- In short, I was just lucky that my body contained the large infection area to a location where it could be drained and my Concierge Primary Care, Dr. Sanchez, has just ordered the drain removed because the liquid flow has dropped dramatically. In the time between Dr. Wong's missed diagnosis and the time the staph was infected and I was hospitalized was all time when I wasn't being treated for an infection at all - so it got worse. I ended up with a too-near-death experience. I loved the other docs involved - Dr. Sanchez, Dr. Chang the interventional radiologist - but I think Dr. Wong missed this diagnosis big time and the hospital should take appropriate steps. Jonathan Bernstein Founder Bernstein Crisis Management

The Best Paincare Dr and Staff in the Desert !…read more Dr Anderson and his staff are Awsome ! Dr. A. Is so nice compassionate and a great Dr ! His staff are accomodating and friendly! If your looking for a pain-care office look no more!!!!!!!!!

Dr. Anderson has to be one of the Worst doctors I have EVER encountered! He decided to swipe my…read morehand away as he was rubbing his knuckle into my lower back where I have pain. He shouldn't be able to practice medicine.