The staff here are not only physical therapists, they are physical magicians!!!!!…read more All of them!!!!!!

Grumpy receptionist Very unhelpful…read more Was trying to be a new patient and she said she would be charging me $225 even though I have insurance.

I was fortunate to work with Rolando for nearly all of my 8 PT sessions. He is a kind, articulate…read moreand competent worker. He always checked how I was experiencing the therapy, and asked if I had concerns he could address. He always called me "Sir" as a manner of respect. He can be very funny and I looked forward to my sessions. I wish him the best, just as he wishes for his clients!

Not sure why there are bad experiences here. All PT facilities are at capacity due to a paucity of…read morecertified therapist. UTN has caring therapists who push you gently towards recovery. Everyone is pleasant and respectful. Facility is clean with adequate equipment.

I wish I could give 0 starts. This place is recently under new ownership and it is completely…read morehorrible! If you like being treated horribly and shown no compassion then I would recommend going there for your physical therapy needs. Please do your research when choosing a physical therapist as this will be someone you work with regularly, and Complete Care physical Therapy is not where I felt comfortable!

Got an ache, got a pain? Can't move around like you want to? These people are so kind, patient and…read moreknowledgeable! I had a knee problem and they taught me the right way to move my body and they also taught me great exercises that I will do the rest of my life to stay strong. The staff is super-friendly and fun! Very clean facility, too.

I wanted to share my appreciation for the team at Pass Therapy. The atmosphere is always upbeat,…read moreand the staff is consistently friendly, professional, knowledgeable, and patient. It was a pleasure working with my therapist, Jerry. He was very patient but also knew exactly when to push me a little harder to ensure progress. I am happy to say that Mr. Bill has found a happy home there with Gumbee. Thank you for the excellent care. Cheers, Darren Schlenvogt

After my reverse shoulder replacement--performed by a top Los Angeles surgeon--I continued my…read morerehabilitation in the desert. Only eight months earlier, I'd had a rotator cuff repair by the same doctor, so I knew what excellent physiotherapy looked like. The care I'd received in Los Angeles was professional, individualized, and highly attentive. Unfortunately, my experience in the desert was the complete opposite. From the start, the therapist showed little interest in my case. She never asked about my surgeries or recovery progress and simply placed me in a corner to perform generic wall exercises. She set an egg timer, left for several minutes, and returned only when the time was up. Some of the exercises--like wall crawls--were completely inappropriate for my stage of recovery and could have caused real harm. When I told my Los Angeles physiotherapist what they had me doing, she was stunned. The desert facility operated more like a franchise focused on volume and profit than on real patient care. I should mention that the front desk receptionist was kind and helpful. When I later called to explain I'd been wrongly sent to collections--despite having already paid--she was just as surprised and agreed that it was outrageous. Still, even she never asked how my recovery was going, which says a lot about the lack of genuine follow-up or personal concern throughout my treatment experience. As for the financial side, it was equally frustrating. I have top-tier insurance that fully covers my treatments, plus a secondary policy for co-pays. The staff, however, couldn't be bothered to contact my second insurer. I had to handle reimbursement on my own, and despite proof of payment through canceled checks, I was turned over to collections for a $30 balance I was never even notified about. The entire experience was mishandled from start to finish.

Marc and Lauren are outstanding . I found the entire staff to be knowledgeable , efficient and so…read morekind! It felt like a family atmosphere. I am a physician myself and went for PT for hip replacement ... they were so helpful and really worked to get me back on my feet. I highly recommend them!

I recently had a hip replacement surgery and requested Spine and Sport Physical Therapy for my…read morerecovery PT. I had worked with them last year prior to the procedure and was impressed with the attention and care I was given by Nathan and the rest of the Physical Therapists there. The facility is clean and well maintained and I feel like I am making progress on my healing journey.

I went in after my surgery, explained to then what was wrong told them exactly what I needed. They…read moresent me to about 4 different people, not one person actually examined the area of concern and had me doing stuff that had no benefits. When I finally found a real physical therapist he had me feeling better than I had in over a year in one session. When I called and told them how horrible they were. They lady I spoke with was very dismissive and was like oh well those aren't here any more not an apology and we will train our team better. Horrible place. Do not recommend.

The team at this location is amazing. Very attentive to your needs and d adjust your session…read more They are a team that works together.

I can not say enough about Melissa's magic fingers! She can feel where you have problems and…read moremagically make them disappear. I know it sounds like bologna, but i am a believer. I have been going to a chiropractor for years and i love him, but Melissa has fixed somethings that my chiro has never been able to make right. Between the two of them my 68 year old body will soon be that of a 40 yr old! (I hope! Lol). Melissa truly is amazing. She will always explain what she is doing and how it is going to help. I am always at easy with anything she is working on. I recommend her 100%, if you have problems that no one else has been able to fix, you too can become a true believer just by giving her a try.

From the owner: Physical therapy addresses limited range of motion, weakness, and poor function through exercise,…read morepassive stretching, and self-care. These tools are effective for many, but manual therapy techniques at Integrated Wellness and Physical Therapy may be beneficial for those with persistent pain, swelling, or limited activity. Dr. Mercogliano addresses these issues through work on the nervous, lymphatic, and visceral systems, desensitizing receptors and improving tissue mobility through techniques like myofascial release, lymphatic drainage, neuromeningeal, and visceral manipulation. Integration of the body systems is key to maintaining improvements. Dr. Mercogliano graduated from the University of Puget Sound with a Bachelors of Science in Physical Therapy in 1988 and earned her Doctor of Physical Therapy from Rocky Mountain University of Health Professions in 2006. She’s board-certified in Orthopedics in 1994 and re-certified in 2003, and 2013. Melissa earned her certification in lymphedema management in 2000 and is currently studying visceral and neural manipulation through the Barral Institute. She’s a Teaching Assistant for several courses due to her advanced skills. Dr. Mercogliano, a successful private practice owner in Kitsap County, Washington, for over 20 years, taught the edema management curriculum at the University of Puget Sound from 2006 to 2021. In 2023, she relocated to the Coachella Valley and now focuses on patient care and improving their quality of life.

My time there was unpleasant, not helpful, staff are not friendly, and I believe my physical…read moretherapist Gene actually helped me 3 times in person. Otherwise, trainees took me through the motions. Never telling me if i were doing the exercises correctly or re-adjusting my position. It was a "here put your legs here and go. count to 30...." I had a nice trainee Luiz a couple times who was at least friendly. The young woman at the front desk Elizabeth was friendly but did not return calls. I would try to reach them to reschedule but unless I kept calling until she took the call - NOTHING. I was very disappointed in the lack of quality care. And more disappointed that Gene the actual PT was so hands off. In the end, my pain did not decrease, my balance was off for days and new pains arose from their suggested exercises. I would not recommend this place. It is dark, old, dingy, and dusty. Not welcoming at all. All Star Physical Therapy is a NO STAR!!!!!!

They have a new front desk person. She is kind and responsive and efficient!!…read moreRudy one of the therapists worked with me this morning. He was knowledgeable and helped me determine what exercises will address my needs best. I felt a whole lot better afterwards. I recommend this place.

Very disappointed , I left the center after A young man named Caleb told me I disrespected him &…read morelectured me about my manners. The response from corporate was slow & inadequate. While there are good people working there. * A lot of chit chat among employees & little interaction with patients. * No greetings from the staff unless initiated by the patient. * Treatment tables are in the open with no curtains for privacy.

All Star Physical Therapy only gets up to a 2 star because their staff is very nice but that's…read moreabout it! With the exception of Tim, who was very thorough and educational, the rest of the PTAs are essentially babysitters! They tell you what to do, then walk away and never observe if the exercise is being performed correctly. They visit with each, discuss what to order for lunch, and practice swinging the golf club while the patient waits for them to notice the exercise has been completed. The PTAs don't wear name tags and never introduce themselves so unless you ask, you don't know who you're working with and you see a different person all the time! I Saw my Dr. this morning and he was very disappointed with my progress so we're switching providers!